Hotfix

[Dr. Prepper]

Hello everyone.

Today we released a patch that addresses many of the performance issues players were encountering.

You can find the patch notes here: https://steamcommunity.com/games/2233120/partnerevents/preview/4547038620960773661

If this doesn't address your issues or you encounter any further issues, please file a ticket with our support team so we can gather information and feedback! This will help us to continue to improve the player experience.

Support team: https://support.saber.games/hc/en-us/requests/new

[Avenging Dead]

Immediately downloaded the newest patch and started the game... black screen and a window with "Fatal error". I just restarted my PC and currently verifying integrity of files, will try again

[PYRLANDIA]

I didn't have any problems with the game. The only thing that saddens me is that such a game and there is no Polish language..

[cindylou]

Originally posted by Avenging Dead:

Immediately downloaded the newest patch and started the game... black screen and a window with "Fatal error". I just restarted my PC and currently verifying integrity of files, will try again

this same thing started happening to me yesterday! i basically got thru the tutorial now any time i open its crashing giving me the fetal error i cant even get to main menu of the game open it and crash

[Avenging Dead]

Originally posted by cindylou:

Originally posted by Avenging Dead:

Immediately downloaded the newest patch and started the game... black screen and a window with "Fatal error". I just restarted my PC and currently verifying integrity of files, will try again

this same thing started happening to me yesterday! i basically got thru the tutorial now any time i open its crashing giving me the fetal error i cant even get to main menu of the game open it and crash

Yep, same for me exactly like you described (I even went further than the tutorial though but I doubt it's related to the progress). I've already submitted a support ticket to Saber with my specs etc., let's see... if it doesn't get fixed I might request for a refund

[HyperChicken90]

I got the same error, then tried '-dx11' under launch options for the game and everything started up just fine. Opened the game a second time and still worked. I have no idea what '-dx11' is or what it does, but I can now get above 30FPS consistently, with it resting somewhere in the mid-40's. That is with some fiddling of the settings. Not great. Definitely needs more optimization, but at least the game is running above the 17FPS I was getting right after release.

[Frankenweeniie]

DEVS why is there no Polish language in the game?
In Poland the game costs $30.25, in Russia $14.60. Russians buying the game can play in their native language, while Poles paying twice as much for the same game have to play in English. Is it such a huge cost for the creators of the game to translate text into Polish, even with the help of AI? You don't care about selling the game on the Polish market? You can send me the file with the texts and I will translate it myself for free. I wanted to buy the game because I like movies, but since you don't care about the Polish market and players, I'll pass.

P.S. Russian group released crack and pirated version of the game on torrents 5 minutes after the premiere and these players are more important to you :(

[valkse]

it was really laggy and stuttering but just had to restart and it was all good

[JosiahDF11]

I'm having a issue where if i don't have the frame rate set to 60-90fps and frame gen off I get crazy screen tearing and this is on g-sync compatible monitor a 4060 and a I5 12600kf 32gb ram and this is so far the second mission: ranch. its as though there are spots to look at that cause this issue the most. Initially restarting the game fixed it. I have everything high or epic by default and i'm not nearly bottle necking. Vsync didnt fix it for some reason but only at 60-90fps limit does the issue resolve. First mission I had everything as normal frame gen on, vsync off, unlimited fps cap, and avg 160fps. I'm not using the hardware ray tracing but the only reason I ran into this issue was i was doing color and brightness correction on my monitor and saw it spazzing out while I wasn't changing anything in game. This was on the monitor side for the clear and dark spookiness.

[JosiahDF11]

Apparently the actual culprit was the AA method turning this off while looking at say a door way and going through and testing each setting this allowed me to use any setting I wanted without the screen tearing and shifting aspect ratio flipping out very odd visual glitch.

[Red Stag, Abyss]

Keeps crashing when I load up " The Pump Station" Act (Day 120). Does it have to do with graphic selection?

[✪ Muñaño |]

Originally posted by JosiahDF11:

I'm having a issue where if i don't have the frame rate set to 60-90fps and frame gen off I get crazy screen tearing and this is on g-sync compatible monitor a 4060 and a I5 12600kf 32gb ram and this is so far the second mission: ranch. its as though there are spots to look at that cause this issue the most. Initially restarting the game fixed it. I have everything high or epic by default and i'm not nearly bottle necking. Vsync didnt fix it for some reason but only at 60-90fps limit does the issue resolve. First mission I had everything as normal frame gen on, vsync off, unlimited fps cap, and avg 160fps. I'm not using the hardware ray tracing but the only reason I ran into this issue was i was doing color and brightness correction on my monitor and saw it spazzing out while I wasn't changing anything in game. This was on the monitor side for the clear and dark spookiness.

HOW YOU GOT 160 FPS??? I have RTX 4090 / I9 -13Gen / 48GB 6800Mhz / Monitor 2k (1440). My components exceed any of those recommended for the epic ultra RT, and the game runs at 32 fps with DLAA on

[Posty]

No 32:9 [5120x1440] ultrawide support? cmon guys :/

[DaemonX_HUN]

I leave my comment here also.

"This is a stylistic feature of the game to ensure that the gameplay experience is consistent for all players, especially when in Theatrical Mode.”

PC is a platform about options and experiencing and playing the games the way you want. If you are not comfortable with default controls, you customize them. If low fps makes you nauseous and you would like a more responsive game with a smoother image, you can decrease visuals to get a performance boost. I could go on and on.

I play on an 85" 215cm 4K TV, and I prefer to play most first person titles in ultrawide aspect ratio, at a custom resolution of 3840x1600 (which is exactly the same as my 3840x1600 monitor but I prefer to sit in front of my TV nowadays).

The ultrawide aspect ratio would:

• Make the game more immersive for me, as I could see more of the world around me without seeing typical FOV-related distortions.
  
• Help me avoid motion sickness that is a very real thing in your game due to the limited FOV and the 16:9 aspect ratio.
  
• Free up performance since that way the game would have to render significantly fewer pixels than at 4K 3840x2160 (which would be handy, because considering your game's visual and simulation complexity, it's fair to say that it's not well optimized at all).

However, I can't play at 3840x1600 on my 3840x2160p TV, because your game doesn't allow me to do that. And it is such a big problem for me that I would consider dropping the game altogether (even if I'm really interested in it), if I wouldn't have to write a review about it.

I'm a PC user, not a console user. If I want a fixed experience, I play on a console. But one of the reasons why I play on PC is to be able to configure how I want to experience the game. Unfortunately though, your game's current version clearly fails in that regard, as it feels like a locked-down console game rather than a PC game.

The argument that "it's a stylistic feature of the game" is on the same levels when some devs said that they target 30 fps for their game because that way the game feels more cinematic.

What you are talking about is not of question of style. It's a question of providing basic accessibility features and supporting the wide variety of displays your customers use, or not.

[Mr. Furious]

I have a major problem. I just bought this game and it always launches in the upper left corner of the screen without going to fullscreen. I have the latest nVidia drivers, but nothing I do is fixing this! Can anyone help?

[✪ Muñaño |]

Originally posted by Mr. Furious:

I have a major problem. I just bought this game and it always launches in the upper left corner of the screen without going to fullscreen. I have the latest nVidia drivers, but nothing I do is fixing this! Can anyone help?

A friend have the same problem, let me know if you find a fix