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-Restart Steam (You've probably done this, but it's worth putting on here.)
-Reinstall the game (Another obvious fix, but it could work.)
-Lower the graphics settings
-In the launcher, change the game from Fullscreen to Windowed.
Have you tried to see if console commands work? One time my game froze during character creation and it seemed like I couldn't do anything until I pressed the "~" key next to "1." If a little cursor for writing text appears in the bottom left, this means that console commands work. When mine froze I entered "quitgame" and relaunched and it worked fine. Sorry again that I don't have anything more specific.