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If your carry weight is zero, then it sounds like your Strength was damaged. Damage is permanent until restored. (As opposed to Drain which is temporary.)
If you're not infamous you can get it easily fixed at a chapel or wayshrine. Otherwise you need to hope an apothecary has Potions of Might in stock.
This is assuming you have no mods that changed any number of things about how the game works.
So as Valden21 said check your skills to see if any are red.