DirectX Error: Need DirectX 8.1...

[Varaosa]

Yush, i just got launch error this message & can't launch the game:

DirectX Error:

Please make sure you have DirectX 8.1 or higher installed. Also verify that your video card meets the minimum requiments.

& game shutdown then & im sure then i have latest DirectX there that are already up to DirectX 11+ so, why game can't work? x3

[Varaosa]

I got fix this issue by myself for this solution in General game but, not work for Zero:

Change "Options.ini" -file:

StaticGameLOD = Custom

[Varaosa]

Zero solution fix to me is only "Enable Compatibility Mode" -fix to me this but, using Windows XP Service 3 -version. :3

[Ratty]

Początkowo opublikowane przez Turbo Nozomix:

GenPatcher should fix all the issues with C&C Generals, while adding high-res and widescreen support, as well as other additional features.

Początkowo opublikowane przez Turbo Nozomix:

GenPatcher should fix all the issues with C&C Generals on modern machines and OSes. It also adds in-game support for widescreen and high resolutions, and adds some other additional, optional features. It should generally be a one-step solution for all the issues people are mentioning in this forum.

You can download it from here: https://legi.cc/downloads/genpatcher/


GenPatcher is a known and trusted tool in the C&C Generals community:

https://cncnz.com/genpatcher-2-0-released/
https://cnc.community/generals/how-to-play
https://www.gamereplays.org/community/GenPatcher_v2.0_released_-t1060814.html
https://legi.cc/genpatcher-support/#is-genpatcher-a-virus

***Unfortunately as of right now Gentool does not support Steam release of C&C Generals & Zero Hour, one of the issues I got upon clicking the 'Apply Fixes' button from the latest GenPatcher is that it couldn't find my 'EA Origin' which I don't have, upon looking through the notes it doesn't list Steam as a supported software***

[Ratty]

Początkowo opublikowane przez TristanDolfin:

I made a guide under Generals Zero Hour that fixes this issue for both games. Confirmed it works and requires no external software downloads.
https://steamcommunity.com/sharedfiles/filedetails/?id=3174960255

I've gone through all of the steps and still get the exact same issue :( I'm not sure what to do at this point other than waiting for Gentools support on Steam.

People with my same problem mentioned some 'voodoo2 dll' download but I'm too tech illiterate to comprehend what that even means, my mind says 'something something trick C&C into seeing a Voodoo gpu' lmao

[Avmek]

C:\Users\PC Name\Documents\Command and Conquer Generals Data
-There is an options notepad too. Open it and change "Resolution = 800 600" if doesn't work change "StaticGameLOD = Custom" in addition.
I have done that and worked for me.

[TortaSteve]

getting the same Directx error even though I have DX12

[dexter_ns88]

Just need to install official DirectX legacy support DirectX Redist (June 2010).
it's an official Microsoft dx package, and this one will just add legacy support to latest directxX
https://www.microsoft.com/en-us/download/details.aspx?id=8109

"The Microsoft DirectX® End-User Runtime installs a number of runtime libraries from the legacy DirectX SDK for some games that use D3DX9, D3DX10, D3DX11, XAudio 2.7, XInput 1.3, XACT, and/or Managed DirectX 1.1. Note that this package does not modify the DirectX Runtime installed on your Windows OS in any way."

[`Anaheim]

DId the following and had the game running.

1. Find General (application) on steamapps > common > Command & Conquer Generals - Zero Hour
2. Right click > properties > compatibility mode > run on windows 7 compatibility
3. Delete dbghelp.dll on Command & Conquer Generals - Zero Hour

You are all welcome!

[DeadMau5 100%]

Download GenPatcher 1st and Gentool then apply fixes should resovle your problems.. i did it works perfect 1080p fullscreen.. And delete the dbghelp.dll file.. Welcome back commanders

[Gardner]

Początkowo opublikowane przez Ban1st:

try deleting dbghelp.dll file from main files.

This fixed my game

[lpcoolee10]

Początkowo opublikowane przez KlingKlangK:

i have the exact same problem. deleted the file. still doesnt work :/

Same here - it didn;t work - I also tried GenPatcher, and nothing... nada - it doesn't work :(

[lpcoolee10]

Początkowo opublikowane przez Gardner:

Początkowo opublikowane przez Ban1st:

try deleting dbghelp.dll file from main files.

This fixed my game

I tried this, and nothing - It still doesn't work. Same error :(

[lpcoolee10]

Początkowo opublikowane przez DeadMau5 100%:

Download GenPatcher 1st and Gentool then apply fixes should resovle your problems.. i did it works perfect 1080p fullscreen.. And delete the dbghelp.dll file.. Welcome back commanders

I tried this, and nope, it still doesn't work. I ran GenPatcher (I think it even deletes the dbghelp.dll file - but I deleted it beforehad to be sure), and nada :( - same error

[lpcoolee10]

Początkowo opublikowane przez `Anaheim:

DId the following and had the game running.

1. Find General (application) on steamapps > common > Command & Conquer Generals - Zero Hour
2. Right click > properties > compatibility mode > run on windows 7 compatibility
3. Delete dbghelp.dll on Command & Conquer Generals - Zero Hour

You are all welcome!

:( - even this didn't work for me :(

[Lapstrake]

Początkowo opublikowane przez Ban1st:

try deleting dbghelp.dll file from main files.

This did nothing for me.

I think the problem is when you change monitors and the resolutions don't match. I.E. at home I use my laptop with a monitor. Visiting my mother in law for mother's day I'm trying to play on the laptop screen, which is a different resolution. Got stupid DirectX 8.1 message. Here is what I did to fix the issue.

1. Uninstall Generals or GZH

2. Delete the Generals folders in your Documents dir

3. ReInstall Generals or GZH

4. Enjoy