[SOLVED] Can not connect to servers.

[Volker]

When I load up the game, the Crib works fine. However, when I get into a lobby and find a game to play in.. I can not connect to the game, I'm greeted with a black screen that says "Can not connect, trying a different approach." Normally for an eternity, effectively making it impossible for me to play the game. It use to work for me back in August but ever since late september I can't connect to ANY servers. If this keeps up I might end up quitting the game. >:/

Please help!

[Altar]

Can you please provide me more information? You can follow the Bug Report Guide

[Volker]

User Name: VOLКЗЯ}DeVo{, User Steam ID: 76561197968200968
v. 0.5.2.29772

When I attempt to connect to a game once the lobby has found one for me to join, it is stuck trying to connect-- usually without ever being able to actually connect.

The reproduction rate is pretty much 100% of the time, and this has been happening since September.

When I launch up the game, the Crib loads up just fine. However once I hit play and try to find a game (Heroic Horde mode) it finds one like normal, I click ready and then the game starts-- BUT WAIT! Can't connect, trying a different approach.

The only other programs I have running in my background really is steam, and my dropbox.

DXDIAG: https://www.dropbox.com/s/4zsil6bi548mgdx/DxDiag.txt?dl=0


Epidemic game's output log: https://www.dropbox.com/s/u33acx6bweqhyfe/Epidemic%20output_log.txt?dl=0

Epidemic Crib's output log: https://www.dropbox.com/s/6yxz4omsyppcm69/Crib%20output_log.txt?dl=0

Hopefuly you guys can come up with a clue as to what the cause is so I can fix my problem, this is driving me insane.

[Altar]

Try turning off every Antivirus program that you have running.

If it still doesn't work, then go to your control panel → type in the search (accesible through CTRL + F): Firewall → you can see Allow a program to communicate through Windows Firewall under the Windows Firewall section → find the Dead Island:Epidemic application and check the boxes. I'll attach some screenshots for you, in case you can't find it.

Step 1: Find the control panel and type "Firewall" in the search bar.[gyazo.com]
Step 2: Choose the Allow a program to communicate through the Windows Firewall option.[gyazo.com]
Step 3: Make sure it's allowed by checking the box.[gyazo.com]


Please, if your issues still persist, go ahead and respond as soon as you can.

[Volker]

Originally posted by Accuso:

Try turning off every Antivirus program that you have running.

If it still doesn't work, then go to your control panel → type in the search (accesible through CTRL + F): Firewall → you can see Allow a program to communicate through Windows Firewall under the Windows Firewall section → find the Dead Island:Epidemic application and check the boxes. I'll attach some screenshots for you, in case you can't find it.

Step 1: Find the control panel and type "Firewall" in the search bar.[gyazo.com]
Step 2: Choose the Allow a program to communicate through the Windows Firewall option.[gyazo.com]
Step 3: Make sure it's allowed by checking the box.[gyazo.com]


Please, if your issues still persist, go ahead and respond as soon as you can.

Enabling it through firewall was the first thing I did when this issue started happening, didn't fix it. I also turned off my AV's to make sure it's not them, also didn't fix my problem.

[Volker]

I think I should also note that sometimes if I wait 2-6 minutes, I finally am able to connect and play the game. Although at this point I'm in too late and am Lvl 1 whereas everyone else is lvl 8 or so, very very very frustrating problem.

Here's the last game to have that happen's output log: https://www.dropbox.com/s/0xrkqdcdxr8lksb/output_log.txt?dl=0

I was able to get in but only minutes into the game, 5 or 6 minutes I think it was. Which was very frustrating for my team, and they let me know how displeased they were with me because of this. >:/

[Altar]

I can see that your router does not work properly with the the port forwarding.
You have to port forward to the server you want to connect to and the IP you're connecting with, that is the problem here, I believe.

Everything should be fixed if you play on a different network (for ex. different Wi-Fi).

[Altar]

I'm also really confused about;

11/6/2014 6:11:20 AM: Reconnecting with bind address 0.0.0.0 on interface 1

If that's the IP adress that's binded, you should be able to remove it from the router, or something like that. You can access to router settings by putting your IP in the search bar inside the Internet Browser. The IP adress should also be written on the bottom of the router.

[Malhuxas_Canna]

Originally posted by vandal:

Try turning off every Antivirus program that you have running.

If it still doesn't work, then go to your control panel → type in the search (accesible through CTRL + F): Firewall → you can see Allow a program to communicate through Windows Firewall under the Windows Firewall section → find the Dead Island:Epidemic application and check the boxes. I'll attach some screenshots for you, in case you can't find it.

Step 1: Find the control panel and type "Firewall" in the search bar.[gyazo.com]
Step 2: Choose the Allow a program to communicate through the Windows Firewall option.[gyazo.com]
Step 3: Make sure it's allowed by checking the box.[gyazo.com]


Please, if your issues still persist, go ahead and respond as soon as you can.

Dude i still have the same problem

[Altar]

You can not connect to DI:E servers anymore, sadly. They've been closed.

[SS]

same problem