Game crashes as soon as i click on multiplayer

[=F|A= hellreturns]

As soon as i click on multiplayer tab/option - game crashes. Did run check for game integrity and that didn't help. Looking for some help. Thank you

[=F|A= hellreturns]

Source
Insurgency

Summary
Stopped working

Date
‎3/‎22/‎2020 3:22 PM

Status
Report sent

Description
Faulting Application Path: D:\games\SteamLibrary\steamapps\common\insurgency2\insurgency_x64.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: insurgency_x64.exe
Application Version: 1.0.0.0
Application Timestamp: 5aed9599
Fault Module Name: filesystem_stdio.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5a4811fc
Exception Code: c0000005
Exception Offset: 000000000006731f
OS Version: 10.0.18363.2.0.0.256.48
Locale ID: 1033
Additional Information 1: c2de
Additional Information 2: c2dec1515f60fd4c4bffcdf71737565c
Additional Information 3: b625
Additional Information 4: b6258a79ca5cba7317bbe5034577b7de

Extra information about the problem
Bucket ID: f15db065b517591e0495169c00fd2f48 (1483116511575748424)

[=F|A= hellreturns]

I also see error at same time -

Source
bad_module_info

Summary
Stopped working

Date
‎3/‎22/‎2020 7:16 PM

Status
Report sent

Description
Faulting Application Path: bad_module_info

Problem signature
Problem Event Name: APPCRASH
Application Name: bad_module_info
Application Version: 0.0.0.0
Application Timestamp: 00000000
Fault Module Name: StackHash_0000
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: PCH_84
OS Version: 10.0.18363.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0000
Additional Information 2: 00000000000000000000000000000000
Additional Information 3: 0000
Additional Information 4: 00000000000000000000000000000000

Extra information about the problem
Bucket ID: 0758bc351100ecb0a46f1e72d1780692 (120858127557)

[=F|A= hellreturns]

Originally posted by Keys:

In your Library, RMB on Insurgency game > Properties > Local Files > Verify Intengrity of game files.
Wait it to be complete.

Warning: If you have any mods, be sure to back up their names to install them after this Integrity check.

Let me know if the problem persists.

My first says that bud -

Originally posted by =F|A= hellreturns:

As soon as i click on multiplayer tab/option - game crashes. Did run check for game integrity and that didn't help. Looking for some help. Thank you

I did that already .... I even tried deleting it and it even created new one and still same issue.

[=F|A= hellreturns]

Hardware specs:
AMD 3800x
OS: Windows 10 Pro 1909 - 720 patch
GPU: 2060 RTX - Latest Drivers
Mobo: ASUS ROG x570 E

[=F|A= hellreturns]

Originally posted by Keys:

Sorry.
I can just think in two more options:

- Your firewall is blocking Insurgencyx62.exe to connect online;
- Your antivirus is thinking Insurgency is a false positive and isn't allowing internet connection.

Try configuring both and let me know if the problem still persists.

No anti virus or firewall. So that's not an issue.

[=F|A= hellreturns]

Originally posted by Keys:

Try reinstalling it completely, cleaning even registry keys?

Yes that has been done. I didn't clean registery keys because it's fresh OS install.

[Muffet]

i'm posting because you said fresh OS install. have you tried running Windows Update? i had a BattleEye problem when i tried to run the game without downloading .NET Framework and Visual C++ Redistributables through windows update. hope it helps.

[=F|A= hellreturns]

Originally posted by BOT Muffet:

i'm posting because you said fresh OS install. have you tried running Windows Update? i had a BattleEye problem when i tried to run the game without downloading .NET Framework and Visual C++ Redistributables through windows update. hope it helps.

Game should install missing dependencies.

DOI, Call of Duty, BF series, etc. all work fine except Insurgency!

[NDMO]

If it's crashing when you join multiplayer games, it could be either two things. One, your graphics settings are too high and you need to turn them down. If you can join single player games though without crashes but not multiplayer games, turn down your graphics anyway. type -noworkshop into launch options to disable all mods, and make sure battle eye is working. If you still can't get in, it must be something with your firewall ♥♥♥♥ blocking insurgency.

[Marek]

if u dont click on multiplayer tab does it not crash ? for me it crashes even if i dont click anywhere after a few seconds ...

['Jin よぞら]

this happens with coop aswell. anyone know a fix?

[Stefan]

Don't click on multiplayer click on Server browser and click on order by player count. Easy

[=F|A= hellreturns]

Originally posted by Klaver:

If it's crashing when you join multiplayer games, it could be either two things. One, your graphics settings are too high and you need to turn them down. If you can join single player games though without crashes but not multiplayer games, turn down your graphics anyway. type -noworkshop into launch options to disable all mods, and make sure battle eye is working. If you still can't get in, it must be something with your firewall ♥♥♥♥ blocking insurgency.

Crashes on solo game play as well.

[=F|A= hellreturns]

Originally posted by Stefan:

Don't click on multiplayer click on Server browser and click on order by player count. Easy

Every where it's same issue. DOI works fine for me and so does sandstorm.

[=F|A= hellreturns]

So any help from developers?