[SOLVED] Incredibly low FPS / Major lagging

[hobolicker]

Every time I try to play a match in Insurgency, I get a major lag, and the FPS averages at about 14-15. I consider my gaming PC as pretty decent, so I don't think it's my PC that is the reason.
The relevant specs of my PC:

• Mobo: MSI B85-G43 Gaming
  
• Graphics: MSI GeForce GTX960 Gaming 2GB
  
• Processor: Intel i5-4690K
  
• RAM: HyperX Fury DDR3 1866MHz 8GB (2x4GB)

Even when I run the game with the lowest graphics settings, and with MSI's OC Genie running, I still get an awful frame rate and the lagging is unbearable. And that sucks, because I recently bought the game, and I was really looking forward to playing it alot.

Does anyone know what I can do to fix it? Is it my PC, or is it a bug in the game/patch?

[Ratha Wynter]

You might post your OS Version / 32/64 bit incase others have the same problem.

Seems like you knew what you were doing when you built your computer, those are some decent specs, should be running the game at a solid 60+ in most cases. I found that i needed to turn down scope reflections/quality in order to get good framerates with an i5-4670k and a Radeon 7850, once i did that i was doing good.

This sounds a lot like a driver, or a background program issue. Programs with in-game overlays like mumble, teamspeak, virusscanners, firewalls, and potentially things like the OC Genie have been known to cause all sorts of unpredictable behavior, low framerates, and stutters in some games. Theres a very small chance that that your OC program may be stopping the videocard from ramping up to its normal clockrate from its idle rate.

Its a fairly weak suggestion, but outside of updating (or possibly downgrading) your driver, start disabling and or killing background processes with task manager until you're basically only left with system services and steam. Even if these programs wouldnt normally cause problems its important to rule them out. Programs that force refresh rates, fan managers, extra mouse software, keyboard macro managers, fraps, steam video sharing, everything whether or not it relates to the game. Wouldnt hurt to do a fresh reboot before doing all of that too.

If that does not solve the problem then you should probably find a program that logs/graphs your GPU clockrate and utilization and see whether or not your graphics card is coming up to its default clockrate in the game (1127gpu / 1752memory.) http://www.hwinfo.com/ can show you current GPU clockrates, and should be able to show you min/max GPU frequencies (which you can see in the bottom right of this screenshot) http://www.hwinfo.com/img/HWiNFO64_2.png

Perhaps try running the game windowed, or in a different resolution, see if that impacts the framerate significantly.

When i first played insurgency i had a weird framerate problem where the game was stuck at 30fps, despite quitting/restarting my PC multiple times. Then magically it went up to its normal 60fps (vsynced) and stayed there. This was only after i got frustrated and alt-tabbed a whole handful of times. No idea what -really- fixed it though. And im not sure if there are any bugs with alt-tabbing still, not played recently. I think there was for sure a bug with framerate and the menus though, but that was 6 months ago.

Also, check what your framerate is when you play on a map without anyone on it. Open the console and type "map revolt_coop" and run around for a minute, see if you still have the terrible framerate when nothing is on the server. (You will probably notice stuttering when playing in 'single player' though as i've identified a bug that causes it. But if you're getting 15fps you're already experiencing non-smooth gameplay to begin with.)

[=BB= Pudfark]

Every word of what Ratha Wynter said. +1000

OP has a very nice system. I personally would follow word for word what Ratha said in his post.
I would also, check the FPS offline in the 'training mode' and see what the FPS are? There exists a remote possibility that the online server could be having problems. I experienced this recently with one of my servers. I had lag and greatly reduced FPS and my system is very similar to the OP's system. My problem was fixed when the server was rebooted after a DDOS attack.

[hobolicker]

İlk olarak Ratha Wynter tarafından gönderildi:

You might post your OS Version / 32/64 bit incase others have the same problem.

Seems like you knew what you were doing when you built your computer, those are some decent specs, should be running the game at a solid 60+ in most cases. I found that i needed to turn down scope reflections/quality in order to get good framerates with an i5-4670k and a Radeon 7850, once i did that i was doing good.

This sounds a lot like a driver, or a background program issue. Programs with in-game overlays like mumble, teamspeak, virusscanners, firewalls, and potentially things like the OC Genie have been known to cause all sorts of unpredictable behavior, low framerates, and stutters in some games. Theres a very small chance that that your OC program may be stopping the videocard from ramping up to its normal clockrate from its idle rate.

Its a fairly weak suggestion, but outside of updating (or possibly downgrading) your driver, start disabling and or killing background processes with task manager until you're basically only left with system services and steam. Even if these programs wouldnt normally cause problems its important to rule them out. Programs that force refresh rates, fan managers, extra mouse software, keyboard macro managers, fraps, steam video sharing, everything whether or not it relates to the game. Wouldnt hurt to do a fresh reboot before doing all of that too.

If that does not solve the problem then you should probably find a program that logs/graphs your GPU clockrate and utilization and see whether or not your graphics card is coming up to its default clockrate in the game (1127gpu / 1752memory.) http://www.hwinfo.com/ can show you current GPU clockrates, and should be able to show you min/max GPU frequencies (which you can see in the bottom right of this screenshot) http://www.hwinfo.com/img/HWiNFO64_2.png

Perhaps try running the game windowed, or in a different resolution, see if that impacts the framerate significantly.

When i first played insurgency i had a weird framerate problem where the game was stuck at 30fps, despite quitting/restarting my PC multiple times. Then magically it went up to its normal 60fps (vsynced) and stayed there. This was only after i got frustrated and alt-tabbed a whole handful of times. No idea what -really- fixed it though. And im not sure if there are any bugs with alt-tabbing still, not played recently. I think there was for sure a bug with framerate and the menus though, but that was 6 months ago.

Also, check what your framerate is when you play on a map without anyone on it. Open the console and type "map revolt_coop" and run around for a minute, see if you still have the terrible framerate when nothing is on the server. (You will probably notice stuttering when playing in 'single player' though as i've identified a bug that causes it. But if you're getting 15fps you're already experiencing non-smooth gameplay to begin with.)

İlk olarak =BB= Pudfark tarafından gönderildi:

Every word of what Ratha Wynter said. +1000

OP has a very nice system. I personally would follow word for word what Ratha said in his post.
I would also, check the FPS offline in the 'training mode' and see what the FPS are? There exists a remote possibility that the online server could be having problems. I experienced this recently with one of my servers. I had lag and greatly reduced FPS and my system is very similar to the OP's system. My problem was fixed when the server was rebooted after a DDOS attack.

Thanks for answering!

I'm running Windows 7 Ultimate, 64 bit.
I tried setting both the scope quality and the over all quality as low as possible, and I turned on vsync. I also turned down the resolution to 1600x900 and set it to "borderless", and used task manager to quit some of the processes running. This made the fps rise just a hint, and I now got an average at about 20-24 or so fps, which is still really bad. This was on a training map, and I used "cl_showfps 1".

I also tried running HWiNFO while in game in a single player game, and the stats are in this picture: https://www.flickr.com/photos/132389210@N03/17099508985/. As you can see, I am running MSI's gaming app in gaming mode as well.

I think it's weird that a source engine game lags that much and makes the fps drop so low, when I can run pretty heavy games like Middle Earth: Shadow of Mordor without any problem what so ever.

Thanks again for the reply!

[=BB= Pudfark]

That's a good beginning on info. :) Have you enabled your OS to work in 'Performance' mode, meaning no power saving options selected?

Next idea/question is your CPU set by bios for a 'fixed' clock speed?

Would be nice and potentially very helpful to show in HWiNFO your processor speeds and percentage of usage, temps would be good too.

For purposes of comparison.....my system 4790k, Asus Hero VII is set in bios to a fixed CPU speed, no turbo or power saving. OS is set for performance. GTX 770 4gig is set at 110% performance and no power saving features applied. I run 8gig of 2133mhz memory. I see quite often in Insurgency FPS in the very high 200's and low's of 140's and yes an once in awhile 120FPS.

I would believe that your system configured correctly/problem identified and fixed should display in the middle to high 100's and low FPS in the 70-80's.

Hope this helps pls keep posting....we will get it figured. :)

edit: I need to wear my glasses, typo's corrected.

[FrosTytheNoob]

İlk olarak hobolicker tarafından gönderildi:

İlk olarak Ratha Wynter tarafından gönderildi:

You might post your OS Version / 32/64 bit incase others have the same problem.

Seems like you knew what you were doing when you built your computer, those are some decent specs, should be running the game at a solid 60+ in most cases. I found that i needed to turn down scope reflections/quality in order to get good framerates with an i5-4670k and a Radeon 7850, once i did that i was doing good.

This sounds a lot like a driver, or a background program issue. Programs with in-game overlays like mumble, teamspeak, virusscanners, firewalls, and potentially things like the OC Genie have been known to cause all sorts of unpredictable behavior, low framerates, and stutters in some games. Theres a very small chance that that your OC program may be stopping the videocard from ramping up to its normal clockrate from its idle rate.

Its a fairly weak suggestion, but outside of updating (or possibly downgrading) your driver, start disabling and or killing background processes with task manager until you're basically only left with system services and steam. Even if these programs wouldnt normally cause problems its important to rule them out. Programs that force refresh rates, fan managers, extra mouse software, keyboard macro managers, fraps, steam video sharing, everything whether or not it relates to the game. Wouldnt hurt to do a fresh reboot before doing all of that too.

If that does not solve the problem then you should probably find a program that logs/graphs your GPU clockrate and utilization and see whether or not your graphics card is coming up to its default clockrate in the game (1127gpu / 1752memory.) http://www.hwinfo.com/ can show you current GPU clockrates, and should be able to show you min/max GPU frequencies (which you can see in the bottom right of this screenshot) http://www.hwinfo.com/img/HWiNFO64_2.png

Perhaps try running the game windowed, or in a different resolution, see if that impacts the framerate significantly.

When i first played insurgency i had a weird framerate problem where the game was stuck at 30fps, despite quitting/restarting my PC multiple times. Then magically it went up to its normal 60fps (vsynced) and stayed there. This was only after i got frustrated and alt-tabbed a whole handful of times. No idea what -really- fixed it though. And im not sure if there are any bugs with alt-tabbing still, not played recently. I think there was for sure a bug with framerate and the menus though, but that was 6 months ago.

Also, check what your framerate is when you play on a map without anyone on it. Open the console and type "map revolt_coop" and run around for a minute, see if you still have the terrible framerate when nothing is on the server. (You will probably notice stuttering when playing in 'single player' though as i've identified a bug that causes it. But if you're getting 15fps you're already experiencing non-smooth gameplay to begin with.)

İlk olarak =BB= Pudfark tarafından gönderildi:

Every word of what Ratha Wynter said. +1000

OP has a very nice system. I personally would follow word for word what Ratha said in his post.
I would also, check the FPS offline in the 'training mode' and see what the FPS are? There exists a remote possibility that the online server could be having problems. I experienced this recently with one of my servers. I had lag and greatly reduced FPS and my system is very similar to the OP's system. My problem was fixed when the server was rebooted after a DDOS attack.

Thanks for answering!

I'm running Windows 7 Ultimate, 64 bit.
I tried setting both the scope quality and the over all quality as low as possible, and I turned on vsync. I also turned down the resolution to 1600x900 and set it to "borderless", and used task manager to quit some of the processes running. This made the fps rise just a hint, and I now got an average at about 20-24 or so fps, which is still really bad. This was on a training map, and I used "cl_showfps 1".

I also tried running HWiNFO while in game in a single player game, and the stats are in this picture: https://www.flickr.com/photos/132389210@N03/17099508985/. As you can see, I am running MSI's gaming app in gaming mode as well.

I think it's weird that a source engine game lags that much and makes the fps drop so low, when I can run pretty heavy games like Middle Earth: Shadow of Mordor without any problem what so ever.

Thanks again for the reply!

İlk olarak hobolicker tarafından gönderildi:

Every time I try to play a match in Insurgency, I get a major lag, and the FPS averages at about 14-15. I consider my gaming PC as pretty decent, so I don't think it's my PC that is the reason.
The relevant specs of my PC:

• Mobo: MSI B85-G43 Gaming
  
• Graphics: MSI GeForce GTX960 Gaming 2GB
  
• Processor: Intel i5-4690K
  
• RAM: HyperX Fury DDR3 1866MHz 8GB (2x4GB)

Even when I run the game with the lowest graphics settings, and with MSI's OC Genie running, I still get an awful frame rate and the lagging is unbearable. And that sucks, because I recently bought the game, and I was really looking forward to playing it alot.

Does anyone know what I can do to fix it? Is it my PC, or is it a bug in the game/patch?

Welcome to the LOW FPS club. The game used to work perfectly until recent updates pretty muched bugged everything or stressed the engine severely.

[=BB= Pudfark]

Hope this works hobolicker? A couple of screenshots of mine using HWiNFO64 during game.
I would like to know what your max CPU usage is and compare it to your max GPU usage?

http://s1236.photobucket.com/user/Pudfark/media/Steam%20Insurg1.png.html

http://s1236.photobucket.com/user/Pudfark/media/SteamInsurg2.png.html

[hobolicker]

İlk olarak =BB= Pudfark tarafından gönderildi:

That's a good beginning on info. :) Have you enabled your OS to work in 'Performance' mode, meaning no power saving options selected?

Next idea/question is your CPU set by bios for a 'fixed' clock speed?

Would be nice and potentially very helpful to show in HWiNFO your processor speeds and percentage of usage, temps would be good too.

For purposes of comparison.....my system 4790k, Asus Hero VII is set in bios to a fixed CPU speed, no turbo or power saving. OS is set for performance. GTX 770 4gig is set at 110% performance and no power saving features applied. I run 8gig of 2133mhz memory. I see quite often in Insurgency FPS in the very high 200's and low's of 140's and yes an once in awhile 120FPS.

I would believe that your system configured correctly/problem identified and fixed should display in the middle to high 100's and low FPS in the 70-80's.

Hope this helps pls keep posting....we will get it figured. :)

edit: I need to wear my glasses, typo's corrected.

İlk olarak =BB= Pudfark tarafından gönderildi:

Hope this works hobolicker? A couple of screenshots of mine using HWiNFO64 during game.
I would like to know what your max CPU usage is and compare it to your max GPU usage?

http://s1236.photobucket.com/user/Pudfark/media/Steam%20Insurg1.png.html

http://s1236.photobucket.com/user/Pudfark/media/SteamInsurg2.png.html

Yep, I have my OS running in performance mode :)

I haven't changed anything in the BIOS myself, I only let MSI's gaming app automatically change the overclocking settings for me (I don't really know too much about overclocking).
I took some screenshots from my BIOS, don't know if they are that relevant, but it's worth a shot:
https://www.flickr.com/photos/132389210@N03/17098816912/
https://www.flickr.com/photos/132389210@N03/17098808522/
https://www.flickr.com/photos/132389210@N03/17100340945/

Here's a screenshot of my cpu stats when running Insurgency with the same graphics settings as earlier: https://www.flickr.com/photos/132389210@N03/16912905230/

Hope this new information helps!

İlk olarak FrosTytheNoob tarafından gönderildi:

Welcome to the LOW FPS club. The game used to work perfectly until recent updates pretty muched bugged everything or stressed the engine severely.

Thats too bad..
How recently? How is your gaming rig compared to mine? And how much did your fps change?

[=BB= Pudfark]

Appreciate your honesty on the overclock. I believe I see your problem :)

The max speed your CPU is achieving is 800mhz instead of the default of around 3.9ghz.
Note that your CPU multiplier is set at (X8) which gives you a max speed of 800mhz.

Here is how to fix it.....set everything back to default using that MSI program for the CPU.
Or, you can simply disable it (I think) and that should do it. IF, that doesn't work? Holler back at me. :)

I will now look at the rest of the info you sent me and reply in a bit.

[=BB= Pudfark]

Ok, looked at the bios pics. I believe they are accurate and all you have to do to have some much better FPS is to disable the MSI software that you used to overclock your system.

Why? Well, again I believe that software is overriding your bios settings. I'm not familiar with that MotherBoard. However, I'm going to do a google search and will get back to you soonest with more info.

[Ratha Wynter]

Resetting / disabling your overclocking program is definitely among the first things to try. As far as i can tell your bios settings look fairly normal. And the bios is detecting your CPU's ability to run at 3500mhz (3900 with turbo boost) so theres no issue there.

800mhz looks like its the 'idle' state for your processor. I dont know how long you had hwinfo open in order to see if it would bump up to 3500mhz / 3900 max, but if you opened pretty much any cpu intensive program while this picture was being taken: https://www.flickr.com/photos/132389210@N03/16912905230/ then you should have had your processor bump up to normal speeds.

Try running hwinfo normally for like.. an hour or so, and try to play a few other games or browse the internet, watch a movie, something like that. See if it ever bumps up to 3500-3900mhz. If your processor does not bump to normal speeds when you launch insurgency, then its almost certainly the OC program you have running causing the issue, as they are prone to doing. Save/Reset its settings and then stop that thing from starting up with your PC for a day or two. After rebooting, run hwinfo again and check for another hour or so and see if it ever bumps up to 35/3900mhz.

EDIT: Also, in your first picture, your MSI app in "gaming mode" shows your CPU performance as awful, which would seem to indicate what HWINFO is showing us.

[FrosTytheNoob]

İlk olarak hobolicker tarafından gönderildi:

İlk olarak =BB= Pudfark tarafından gönderildi:

That's a good beginning on info. :) Have you enabled your OS to work in 'Performance' mode, meaning no power saving options selected?

Next idea/question is your CPU set by bios for a 'fixed' clock speed?

Would be nice and potentially very helpful to show in HWiNFO your processor speeds and percentage of usage, temps would be good too.

For purposes of comparison.....my system 4790k, Asus Hero VII is set in bios to a fixed CPU speed, no turbo or power saving. OS is set for performance. GTX 770 4gig is set at 110% performance and no power saving features applied. I run 8gig of 2133mhz memory. I see quite often in Insurgency FPS in the very high 200's and low's of 140's and yes an once in awhile 120FPS.

I would believe that your system configured correctly/problem identified and fixed should display in the middle to high 100's and low FPS in the 70-80's.

Hope this helps pls keep posting....we will get it figured. :)

edit: I need to wear my glasses, typo's corrected.

İlk olarak =BB= Pudfark tarafından gönderildi:

Hope this works hobolicker? A couple of screenshots of mine using HWiNFO64 during game.
I would like to know what your max CPU usage is and compare it to your max GPU usage?

http://s1236.photobucket.com/user/Pudfark/media/Steam%20Insurg1.png.html

http://s1236.photobucket.com/user/Pudfark/media/SteamInsurg2.png.html

Yep, I have my OS running in performance mode :)

I haven't changed anything in the BIOS myself, I only let MSI's gaming app automatically change the overclocking settings for me (I don't really know too much about overclocking).
I took some screenshots from my BIOS, don't know if they are that relevant, but it's worth a shot:
https://www.flickr.com/photos/132389210@N03/17098816912/
https://www.flickr.com/photos/132389210@N03/17098808522/
https://www.flickr.com/photos/132389210@N03/17100340945/

Here's a screenshot of my cpu stats when running Insurgency with the same graphics settings as earlier: https://www.flickr.com/photos/132389210@N03/16912905230/

Hope this new information helps!

İlk olarak FrosTytheNoob tarafından gönderildi:

Welcome to the LOW FPS club. The game used to work perfectly until recent updates pretty muched bugged everything or stressed the engine severely.

Thats too bad..
How recently? How is your gaming rig compared to mine? And how much did your fps change?

I would not consider my pc as a gaming rig... it's outdated... severly outdated. However, the drop in performance recently, the crashes experienced by my cousins with an i7 4770k, your personal input only confirms that something went horribly wrong with the updates. Yes my PC is trash but come on! I know my pc better than anyone else and I would never even run CRYSIS 3 on this toaster but for a source game? something is not right.

[=BB= Pudfark]

MSI B85-G43 Gaming: Having sniffed around the internet, the common response to this motherboard is that it is not suitable or advisable to overclock it. I would explore the manual that came with it and look for the section in the bios that will restore the default settings? Note: me not knowing that bios, it did appear to me to be set on default.

You may have a setting in the bios for something like this: Performance settings, which is probably as high as you can or should go.

Anywho, I will wait for you to respond to the posts above and see if that fixes your problems. I really believe that it will. Good Luck.

[=BB= Pudfark]

İlk olarak Ratha Wynter tarafından gönderildi:

Resetting / disabling your overclocking program is definitely among the first things to try. As far as i can tell your bios settings look fairly normal. And the bios is detecting your CPU's ability to run at 3500mhz (3900 with turbo boost) so theres no issue there.

800mhz looks like its the 'idle' state for your processor. I dont know how long you had hwinfo open in order to see if it would bump up to 3500mhz / 3900 max, but if you opened pretty much any cpu intensive program while this picture was being taken: https://www.flickr.com/photos/132389210@N03/16912905230/ then you should have had your processor bump up to normal speeds.

Try running hwinfo normally for like.. an hour or so, and try to play a few other games or browse the internet, watch a movie, something like that. See if it ever bumps up to 3500-3900mhz. If your processor does not bump to normal speeds when you launch insurgency, then its almost certainly the OC program you have running causing the issue, as they are prone to doing. Save/Reset its settings and then stop that thing from starting up with your PC for a day or two. After rebooting, run hwinfo again and check for another hour or so and see if it ever bumps up to 35/3900mhz.

Thankx Ratha, you said it better. :)
Though, I noted when the multi was set at 8 or 800mhz the CPU was hitting 100% on all four cores? Not sure what that indicates, if the CPU was in an 'idle state'? Though, I bet you do. :)

@hobolicker
Did your problems with Insurgency begin after you tried to overclock your CPU with the MSI program? or before?

[Ratha Wynter]

Thankx Ratha, you said it better. :)
Though, I noted when the multi was set at 8 or 800mhz the CPU was hitting 100% on all four cores? Not sure what that indicates, if the CPU was in an 'idle state'? Though, I bet you do. :)

@hobolicker
Did your problems with Insurgency begin after you tried to overclock your CPU with the MSI program? or before?

Modern Intel CPU's downclock when they're "idle" and not heavily loaded, so instead of using all the voltage required to keep the processor working at 3500mhz, it drops down to the voltage required to keep the processor running at 800mhz. All four cores would easily max out at this rate, especially in a game. 800mhz is around the speed of a middle-grade pentium 3 processor from 1999. Normally these processors bump up and down all the time, but it seems like the OC program is set incorrectly, or its blocking the processor from actually functioning at its normal clock rate.

[=BB= Pudfark]

those were my thoughts too. Thanks for the explain. :)