Platform Campaign Not Working?

[moyejustin420]

I haven't been able to play any of the maps in the platform campaign since it came out. Every time I click on one the screen flickers and goes back to the track selection screen. Everything else is working fine. Anybody else having this problem?

[Ubi-Keo]

Hi moyejustin420,

Apologies for the late response. I'm also sorry to hear that you are unable to play any of the maps in the platform campaign.

Could you take a look at the PC troubleshooting in the link below and go through any of the steps you may not have tried, then try again:

https://ubi.li/x17TX

However, if the issue persists I would recommend trying each of the following:

- Ensure your game is running on a dedicated GPU rather than an integrated GPU - https://ubi.li/q0hCX
- Clear Ubisoft Connect cache - https://ubi.li/uNKwr
- Launch the game in Windows compatibility mode if you are using Windows 11 - https://ubi.li/h0VCZ
- Perform a SFC scan - https://ubi.li/gCxN0 (Win 10 & Below) https://ubi.li/OYBuj (Windows 10 & 11)
- Unplug non-essential peripherals (extra monitors, controllers, VR equipment, etc.)
- Reinstall the support software - https://ubi.li/s9Zj3
- Uninstall the game and Ubisoft Connect, then reinstall them on the same drive as your OS - https://ubi.li/cf8hs

If those steps do not help could you please confirm your PC specifications.