The game wont launch. "corrupted installation"

[NorthValley -VI-]

Bro first time trying this game. I tried to reeinstall the game multiple times and didnt work. i tried reeinstalling Ubisoft Connect didnt work. The game just dont start it crashes. Are we in 2023 ? what is this

[WaldiKokst]

same problem :(

[hot cat girl ❤]

From the common issues thread.
You should send some more info, like specs and connected peripherals.

Originally posted by X3kuba3X:

My game shows a "Corrupted installation" error!
This error can be caused by a handful of factors:
- You're using a Intel GPU, those are not supported by the game and you need to get another graphics card
- Your antivirus is messing with the game, whitelist the game folder in the antivirus settings
- Your computer specifications are too low to run this game, use a program like Speccy[www.ccleaner.com] or HWiNFO[www.hwinfo.com] to see your specs and compare them with the games system requirements[www.ubisoft.com].
- One of your computer peripherals is breaking the game, unplug all input devices (wheels, HOTAS, controllers) and launch the game again
- Visual c++ redistributable is corrupt or not installed. Download it from here (as long as steam doesn't block it...): https://aka.ms/vs/17/release/vc_redist.x64.exe

If none of the steps help, some more investigation might be needed.

[NorthValley -VI-]

Originally posted by blahaj:

From the common issues thread.
You should send some more info, like specs and connected peripherals.

Originally posted by X3kuba3X:

My game shows a "Corrupted installation" error!
This error can be caused by a handful of factors:
- You're using a Intel GPU, those are not supported by the game and you need to get another graphics card
- Your antivirus is messing with the game, whitelist the game folder in the antivirus settings
- Your computer specifications are too low to run this game, use a program like Speccy[www.ccleaner.com] or HWiNFO[www.hwinfo.com] to see your specs and compare them with the games system requirements[www.ubisoft.com].
- One of your computer peripherals is breaking the game, unplug all input devices (wheels, HOTAS, controllers) and launch the game again
- Visual c++ redistributable is corrupt or not installed. Download it from here (as long as steam doesn't block it...): https://aka.ms/vs/17/release/vc_redist.x64.exe

If none of the steps help, some more investigation might be needed.

Thanks for the info but i tried everything it doesnt work the game just dont want to open. i have a PC with a Nvidia 3070 ti, intel i5. nothing special. shouldnt be a problem.

[TPP]

I got the same problem... I´m starting the game and nothing happens

[NinUke]

Close the Ubisoft app then launch the game via Steam, you'll then get asked to activate the the key & the game will then load.

[NorthValley -VI-]

Originally posted by NinUke:

Close the Ubisoft app then launch the game via Steam, you'll then get asked to activate the the key & the game will then load.

i was already doing that but it does not work. Thanks for trying.

[MatApparat]

Same happens with me, i have tried everything that i know of.
I press play and the game opens, with the green loading screen, and then the black loading screen with the white swirling thing in the bottom right corner and then it freezes.
(I was playing and have been playing Trackmania on ubisoft for 2-3 years with no problem)
It all went to ♥♥♥♥ after i installed the steam version.
I have tried reinstalling everything u can think of, updating all the drivers you can think of.
Updating windows, launching as administrator, setting the launch option to not fullscreen, Allowing it through my antivirus.
Following countless utube toturials, reading countless forums. I have been trying for days and i just gave up.

Specs: NVIDIA GeForce RTX 3070
Gameready driver version: 528.24
Windows: 10 version 22H2 x64

[NorthValley -VI-]

Originally posted by MatApparat:

Same happens with me, i have tried everything that i know of.
I press play and the game opens, with the green loading screen, and then the black loading screen with the white swirling thing in the bottom right corner and then it freezes.
(I was playing and have been playing Trackmania on ubisoft for 2-3 years with no problem)
It all went to ♥♥♥♥ after i installed the steam version.
I have tried reinstalling everything u can think of, updating all the drivers you can think of.
Updating windows, launching as administrator, setting the launch option to not fullscreen, Allowing it through my antivirus.
Following countless utube toturials, reading countless forums. I have been trying for days and i just gave up.

Specs: NVIDIA GeForce RTX 3070
Gameready driver version: 528.24
Windows: 10 version 22H2 x64

so i should go to play this game only on the ubisoft version ? is it possible ?

[MatApparat]

Originally posted by NorthValley -VI-:

Originally posted by MatApparat:

Same happens with me, i have tried everything that i know of.
I press play and the game opens, with the green loading screen, and then the black loading screen with the white swirling thing in the bottom right corner and then it freezes.
(I was playing and have been playing Trackmania on ubisoft for 2-3 years with no problem)
It all went to ♥♥♥♥ after i installed the steam version.
I have tried reinstalling everything u can think of, updating all the drivers you can think of.
Updating windows, launching as administrator, setting the launch option to not fullscreen, Allowing it through my antivirus.
Following countless utube toturials, reading countless forums. I have been trying for days and i just gave up.

Specs: NVIDIA GeForce RTX 3070
Gameready driver version: 528.24
Windows: 10 version 22H2 x64

so i should go to play this game only on the ubisoft version ? is it possible ?

I have tried, still the same problem.

[NorthValley -VI-]

Originally posted by MatApparat:

Originally posted by NorthValley -VI-:

so i should go to play this game only on the ubisoft version ? is it possible ?

I have tried, still the same problem.

oh wow thats so weird... RIP

[MatApparat]

This worked for me:

Originally posted by X3kuba3X:

Originally posted by X3kuba3X:

Your config file

C:\Users\you\Documents\Trackmania\Config\Default.json

or

C:\Users\you\Documents\Trackmania2020\Config\Default.json

is corrupted. Open the file with a text editor (fe. notepad) and look for AudioDevice_Oal. If the value next to it is about the size of the entire stadium (aka very long), you have to delete it and replace the value with |Device|Default like so:

"AudioDevice_Oal" : "|Device|Default"

Do not change the audio device if their names have language specific characters (like ąęółśćżź) as they are the primary reason for the corruption.

If that doesn't work, you have to remove the entire configuration and the game will remake it. Keep in mind you will lose your settings, so back up the file first!

[Ubi_TheBerry]

Hey guys,

Apologies for the delayed response!

Glad to see you're up and running MatApparat!

How are you getting on NorthValley -VI- - does the above help you at all too?

- Ubisoft Support

[NorthValley -VI-]

Originally posted by MatApparat:

This worked for me:

Originally posted by X3kuba3X:

ok so i went into that file and the "AudioDevice_Oal" was already at "|Device|Default". So i dont think this was the saem problem... But i deleted the entire config file anyway just to be sure. I launched the game again and there was a Ubisoftconnect update and the game finally openned i was able to play ! so thanks for helping but im not even sure it was the same problem/solution.

[Ubi_TheBerry]

Originally posted by NorthValley -VI-:

Originally posted by MatApparat:

This worked for me:

ok so i went into that file and the "AudioDevice_Oal" was already at "|Device|Default". So i dont think this was the saem problem... But i deleted the entire config file anyway just to be sure. I launched the game again and there was a Ubisoftconnect update and the game finally openned i was able to play ! so thanks for helping but im not even sure it was the same problem/solution.

Thanks for getting back to us NorthValley -VI-, I'm glad to see the game is back up and running for you!

Enjoy and if you need any further support in future, please let us know!

- Ubisoft Support