Is asking for refund gonna ban my account?

[GAYbriel Soma]

I bought Casting of Frank Stone today's release. While the game was installing, I get my Dead By Daylight rewards and spent my blood points for purchasing the game. However, when Casting of Frank Stone was installed and I launched the game. It turned out that the game does not save my GPU and CPU (temperatures around 80/90 degrees RTX 3060TI and I5-2400F), I would like to apply for a refund on Steam but I am afraid that the points spent in the dead by daylight game may result in a ban on my account . I would like to ask if I can apply for a refund on Steam, but I am holding off on asking for a refund until I receive information from you.

[Hunterelfss]

I don't see how they can ban someone for redeeming the rewards on your DBD account.

The way I see it, a legitimate person can redeem the rewards first, then try the game out, not like it, then refund. This is a legitimate part of the process that Steam allows.

They shouldn't force a person to give $50 over to them because they gave some rewards for another game. That's ridiculous. That would incite ethical issues, and potential community backlash. Consumers are buying the game, not just the rewards. They shouldn't be unfairly penalised if they don't like the game. That would violate the spirit of fair consumer practices.

It's up to you what you decide, but I would be very surprised if they banned anyone for refunding the game after redeeming their DBD bonuses.

[Doctor Hades]

Steam may refuse to refund the game because you've redeemed the points in another game but they will not ban your account. That would just be silly in my opinion.

[GAYbriel Soma]

Originally posted by Doctor Hades:

Steam may refuse to refund the game because you've redeemed the points in another game but they will not ban your account. That would just be silly in my opinion.

I was more concerned about the dbd account ban

[Orayth Telvanni]

First: did you lower all your settings first? My game ran like crap with the automatic ones.
Second: Your CPU is quite old. It does not even reach the minimum requirements for this game. So I am not surprised everything gets quite hot.

[♡jazzy♡]

nope. i got my refund no problems.

[GAYbriel Soma]

Originally posted by RondrasScharfrichter:

First: did you lower all your settings first? My game ran like crap with the automatic ones.
Second: Your CPU is quite old. It does not even reach the minimum requirements for this game. So I am not surprised everything gets quite hot.

Yeah i have everything on low/medium and ik my CPU is kinda old :(

[GAYbriel Soma]

Originally posted by ♥jazzy♥:

nope. i got my refund no problems.

Omg thanks bestie did they take your cosmetics or smth?

[_APA [~sudo]]

Originally posted by Lolix:

I I would like to ask if I can apply for a refund on Steam, but I am holding off on asking for a refund until I receive information from you.

Why would you get a ban for asking for a refund? No you wont. Dont like the game, get a refund.

[GAYbriel Soma]

Originally posted by _APA ~sudo:

Originally posted by Lolix:

I I would like to ask if I can apply for a refund on Steam, but I am holding off on asking for a refund until I receive information from you.

Why would you get a ban for asking for a refund? No you wont. Dont like the game, get a refund.

I mean the ban on the dbd account because they gave 2 million blood points and t-shirts to the original survivors for buying Casting of Frank Stone and I spent those blood points

[_APA [~sudo]]

Originally posted by Lolix:

Originally posted by _APA ~sudo:

Why would you get a ban for asking for a refund? No you wont. Dont like the game, get a refund.

I mean the ban on the dbd account because they gave 2 million blood points and t-shirts to the original survivors for buying Casting of Frank Stone and I spent those blood points

Right, Steam refund policy does not cover that - You get a refund for the game however check the policy on BII - honestly I dont think they will "ban" you for using points they gave you for free because you actually bought the game, it was to BUY the game, no promise to KEEP the game :)

[Sunshine]

Originally posted by Lolix:

Originally posted by _APA ~sudo:

Why would you get a ban for asking for a refund? No you wont. Dont like the game, get a refund.

I mean the ban on the dbd account because they gave 2 million blood points and t-shirts to the original survivors for buying Casting of Frank Stone and I spent those blood points

Reach out to BHVR support first. While I've not heard anything specifically for DBD, it's not uncommon in other games to receive a ban, but they could also just revert the account data.

No one here can know for sure, so just talk to their support for a definitive answer.

[Sunshine]

Originally posted by _APA ~sudo:

Originally posted by Lolix:

I mean the ban on the dbd account because they gave 2 million blood points and t-shirts to the original survivors for buying Casting of Frank Stone and I spent those blood points

Right, Steam refund policy does not cover that - You get a refund for the game however check the policy on BII - honestly I dont think they will "ban" you for using points they gave you for free because you actually bought the game, it was to BUY the game, no promise to KEEP the game :)

I'd argue that by refunding, you haven't bought the game either, you went back on the agreement so I see no reason why they can't either.

[_APA [~sudo]]

Originally posted by disco janet:

Originally posted by _APA ~sudo:

Right, Steam refund policy does not cover that - You get a refund for the game however check the policy on BII - honestly I dont think they will "ban" you for using points they gave you for free because you actually bought the game, it was to BUY the game, no promise to KEEP the game :)

I'd argue that by refunding, you haven't bought the game either, you went back on the agreement so I see no reason why they can't either.

he paid for it :) hence received points, if what you said was true by that logic they should not send people points until the refund period is expired

[Dex]

Im just speculating like everyone else... but I would imagine that either A) it just keeps all the rewards on your DBD game, or B) they will just remove the rewards from DBD, either including the Bloodpoints, or giving you a negative balance...

Id bet that maybe the bloodpoints would stay, but not the shirts and emblems... IDK though. Pretty certain there is basically no way they would ban you for anything.. They definitely thought of this scenario before release.

Worst case scenario you contact BHVR and explain what happened, im sure they would be cool about it.

[Sunshine]

Originally posted by _APA ~sudo:

Originally posted by disco janet:

I'd argue that by refunding, you haven't bought the game either, you went back on the agreement so I see no reason why they can't either.

he paid for it :) hence received points, if what you said was true by that logic they should not send people points until the refund period is expired

That's not the logic used at all, but carry on.