Activation Code missing

[Starlight]

So i bought Immortals Fenyx rising on steam, installed it now but it requires a Activation Code. Where do i find it?

[Ubi-WheelyDuck]

Hey there,

Sorry to hear you are encountering this issue with the activation code.

Would it be possible to launch Steam and Ubisoft Connect with admin rights? If you then launch the game from Steam it should automatically link.

Many thanks,

- Ubisoft Support

[John Wick]

Did you ever fix your problem?

[Ubi-WheelyDuck]

Originally posted by John Wick:

Did you ever fix your problem?

Hey there,

Can I just check if you have tried the advice I shared previously?

Many thanks,

- Ubisoft Support

[Chrisy]

Ich habe das selbe Problem, auf dem Steam Deck. Sollte ich das Spiel lieber refounden.

[ndiguy5]

Same issue but on the steam deck. Where can I find the activation code on steam?

[Ubi-Vinci]

Hey there,

Thanks for your question.
Ubisoft games purchased on Steam do not require an activation key.
A digital license is pushed to your Ubisoft account when you launch the game in Steam for the first time, and link it to the Ubisoft account.

Once activated this way, the game cannot be activated on another Ubisoft account.

Why do you need the key? Are you asked for it when launching the game?

Ubisoft Support

[athina.silverrain]

Originally posted by Ubi-Vinci:

Hey there,

Thanks for your question.
Ubisoft games purchased on Steam do not require an activation key.
A digital license is pushed to your Ubisoft account when you launch the game in Steam for the first time, and link it to the Ubisoft account.

Once activated this way, the game cannot be activated on another Ubisoft account.

Why do you need the key? Are you asked for it when launching the game?

Ubisoft Support

Hello. I've been having the same problem. I didnt have ubisoft account, so I made one when asked, after i downloaded the game on stream and launched it ( I even used the same email i have on stream). Then ubisoft connect asked for a activation key. I tired re-launching both platforms, but nothing changed.

[Ubi-Vinci]

Hello athina

Thanks for reaching out to us.
Make sure you are launching both Ubisoft Connect and Steam as administrator. The account linking will require it.

You can then launch Ubisoft Connect, go to Library and check if the game is in it.

Let us know if you have any further questions

Ubisoft Support

[Gzu]

I have the same issue with Ubisoft Connect: "Please enter your CD Key or Activation Code Here"
I am using Proton, so not sure if there is a possibility to use an Administrator account

Edit: it launched without asking for Activation code at second try (after killing Ubisoft Connect). I hope it stay like this.
I have pretty high hopes as game is appearing on my ubisoft connect account now.
No trace of the DLC but they seems to work ingame.
Good point for Ubi as my SWITCH savegame is available to continue on PC.

[TorQue[MoD]]

I can confirm, just pressing Cancel when the Activation window on Ubisoft connect appears, and then relaunching the game from Steam fixes the issue.

[Ubi-Vinci]

Great to hear it, guys.
Enjoy the game.

@Gzu, I'm glad Proton worked for you, however, remember Proton and Linux are not supported platforms. Probably Linux specialised communities will be more helpful on this subject, should you had questions.

Ubisoft Support