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So make sure you're not using a VPN or other ping boosting services.
Go ahead and turn off your router for like 10 seconds and then restart it. This will allow for a hard reboot and clear any block data packets, which could be there.
Then it could very well be an issue related to the DZ. Can you reproduce the error?
We are EU region.
I would suggest you to post in the official forums for ubilol support but that is not going to do you any good. I dont know what to say besides that the game has been broken for years.
But he/she said that it only happens while doing some stuff in the DZ... that is weird. I agree with it being a desync issue but maybe is actually linked to the DZ exclusively in this case. I dont know, this game is "mystery software".
Our development team is aware of these errors and is currently investigating them.
Could you please try going through our connectivity troubleshooting guides to see whether the steps in there improve the situation?
{LINK REMOVED}https://www.ubisoft.com/en-gb/help/the-division-2/connectivity-and-performance/article/forwarding-ports-for-the-division-2/000063998
{LINK REMOVED}https://www.ubisoft.com/en-gb/help/connectivity-and-performance/article/troubleshooting-connectivity-issues-in-ubisoft-games/000063668
Thanks!
- Ubisoft Support
Thank you for the update and I'm sorry to hear that you are experiencing freezes.
Can you please try the troubleshooting steps {LINK REMOVED}in this article? It will help to eliminate any potential software conflicts.
If the issue persists, could you please contact our team on our {LINK REMOVED} Support Site?
Please attach both of the following system files:
You can also contact us via social media: {LINK REMOVED}Facebook or Twitter.
It will help our Customer Support team to investigate this further for you. If you have any additional questions, please let us know.
- Ubisoft Support