Error dolphin 028 cannot log in and play

[zSe3nByGh0S7z]

reason?

[Grannor]

Looking at down trackers it seems the login / ubisoft connect servers are having issues (I get the same error)

[kai.r3n1201]

oh you guys too? This damn game company is run by untrained inters man

[Beckett]

Yes I have the same issue ..

[Annihilator]

I have issue in other game aswell of ubisoft

[Ubi-Orion]

Hey folks

The team are aware of these reports and have recently informed us this issue should now be resolved. Please try logging in again at this time after a full restart of Ubisoft Connect from task manager.

If you are still experiencing the same error there's a few workarounds that should resolve this problem.

Workaround 1:
- Clear your Ubisoft Connect cache.[www.ubisoft.com]
- Next open up the Command Prompt and type the following to disconnect from the internet: ipconfig /release
- Next type the following: ipconfig /renew
- This should reset the local IP address of your computer. After doing so please try logging in, if the issue persists please give the second workaround a try.


Workaround 2:
- Open Task Manager and right click on the Ubi Connect app and select 'end task'
- Launch any downloaded Ubisoft game from its .exe file on your desktop or installation folder
- The launcher will ask you to log in to your account
- The Ubisoft Connect will close after logging in and the game should launch as normal
- Launch Ubisoft Connect afterward and it should work as intended without any error messages.

If you continue to experience issues after attempting both arounds please let us know. Thanks!

[Catequil]

Hello @Ubi-orion,
I am experiencing this issue, neither workarounds are working for me.

[NoService21]

I'm experiencing the same exact thing just now. No workaround works. I even reinstalled, and still nothing.

[ImNot_Rahuel]

Originally posted by NoService21:

I'm experiencing the same exact thing just now. No workaround works. I even reinstalled, and still nothing.

Looks like everyone is getting this error since the new update

[Raulaso]

Same here, expierencing the same error, workarounds not working.

[FnrsS]

Same issue, neither workarounds are working.

[sebi1504]

same problem and nothing works
Nice

[Exsilium Games]

i have the issue right now - 70% downloading and it stopped. restarting this client resulted in this error. dolphin-028

[sebi1504]

It worked for me two hours ago, but i needed to leave for a walk with my dog and coming back to this. Rly nice

[Methos]

This is ♥♥♥♥♥♥♥♥ - tried all the fixes (the release / renew cracks me up lol waste of time) - doesn't matter if I launch from launcher or via the game directly result is the same. The problem is at YOUR end or YOUR ♥♥♥♥ launcher - please fix.

[WildHunterz]

also here the same problems with every ubisoft game on steam which is verified like Division 2, Immortals Fenix rising and so on... Come one we payed for that