Countdown bugged - please fix ASAP!

[About 30 Ninjas]

I've noticed for months now that when I join Countdown on Challenging or Heroic, 2/3rd of the time Countdown is bugged and does not work properly - Whole team spawns together instead of two separate spawns, Hunters do not spawn in or are delayed and everyone starts leaving. Additionally, I see people a few in my group running around before the game even starts. Besides all the other problems with this game, Countdowns have become nearly unplayable. Are they trying to kill off the game or is this just incompetence??

[76561198885856812]

Hello About 30 Ninjas,

Thanks for reaching out and I'm sorry to hear about your experience.

Can I kindly ask you to provide us with a short video of this occurring, so we can have a look?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

[dafuq]

Im surprised a Dev has responded but this happens veeerryy often. to everyone playing...
i would say 1 / 5 games in challenging or heoric the countdown actually starts.

[About 30 Ninjas]

It's happened a lot less often but it still happens, I will try to get a video recording of it. I am also surprised a dev responded when I couldn't get Ubi support to respond to any of my past support tickets. lol

[About 30 Ninjas]

Originally posted by UbiMark:

Hello About 30 Ninjas,

Thanks for reaching out and I'm sorry to hear about your experience.

Can I kindly ask you to provide us with a short video of this occurring, so we can have a look?

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

I didn't have recording up but it happened tonight when playing a Countdown on Challenging. I did manage to get screenshots at least. Load wheel becomes distorted, entire team spawns at the same spawn and the hunters are bugged out and will not spawn or spawn in late.

Hopefully these screenshots help in some way but if you ask around the community, I am sure you can get more feedback about this issue. Thank for checking in, I do appreciate it. =)

https://imgur.com/a/X58GMV7

[dafuq]

I made 3 recordings if needed

[About 30 Ninjas]

Originally posted by Collapse:

I made 3 recordings if needed

Mind posting for Mark?

[PhellAsleep]

I noticed this kind of thing in Summit too, but only when there is someone really laggy in the squad. As soon as the person leaves, everything triggers and catches up. I suspect it might be due to people from different regions getting through matchmaking, as most of these key people that I've identified seem to be from an asian region.

[About 30 Ninjas]

Originally posted by PhellAsleep:

I noticed this kind of thing in Summit too, but only when there is someone really laggy in the squad. As soon as the person leaves, everything triggers and catches up. I suspect it might be due to people from different regions getting through matchmaking, as most of these key people that I've identified seem to be from an asian region.

I have noticed in Countdown that when it bugs out, the server tends to be in Asia as well. Seems to happen less often when in the US or Europe. From my understand the game automatically assigns the server based on where most players are geographically located.

[76561199205081135]

Hi everyone !

I've taken note of your reports, and I thank you for all the details provided regarding Countdown issues.

To clarify, we're not devs, which is why you see the "- Ubisoft Support" signature at the end of our messages.

I've forwarded your reports to the Team, and we'll reach out if additional information is needed.

The thread has also been moved to the Player Support section of the forum, to bring it the best possible visibility.

Collapse, if you prefer to send us the recordings privately, you can do so by contacting us directly, through our {LINK REMOVED}Help website.

Don't hesitate to let us know if you'd like to share additional details, or if there's anything else we can help you with !


- Ubisoft Support

[PhellAsleep]

But at the end of your name is [developer]?

[76561199205081135]

Originally posted by PhellAsleep:

But at the end of your name is [developer]?

Apologies for any confusion caused by that !

The tag is here to help identify Ubisoft team members, and the "- Ubisoft Support" signature at the end of our messages to clarify that we're Support members.

If you have other questions, or for any other Issue, feel free to let us know !


- Ubisoft Support

[76561199205081135]

Hi everyone !

Quick update regarding the Issue, it has been reported to the Team, and an investigation is ongoing.

We thank you for your patience and understanding, and if there's anything else we can help you with, or if you have any questions, don't hesitate to reach out to us !


- Ubisoft Support

[About 30 Ninjas]

Originally posted by Ubi-MrM:

Hi everyone !

Quick update regarding the Issue, it has been reported to the Team, and an investigation is ongoing.

We thank you for your patience and understanding, and if there's anything else we can help you with, or if you have any questions, don't hesitate to reach out to us !


- Ubisoft Support

Thanks for the update - it's much appreciated! =)

[Yoshi]

Any update on this? still an ongoing issue, tried to play 10+ countdown matches and they r all non working, no timer, no loot drops, have to close game when the mission finishes since the helicopter does not work for extraction...