Halls of Torment

Halls of Torment

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Kerzha May 31, 2023 @ 2:30am
Lost Progress
I'm missing characters and achievements in-game for things I've already unlocked. I have the Steam achievements. Sounds like others are experiencing the same, not sure how to resolve as I've tried restarting the game and verifying the game files.
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Showing 1-15 of 17 comments
Testi May 31, 2023 @ 2:38am 
same with me, got 4-5 things done last night before i went to bed. all gone today
Bleave May 31, 2023 @ 2:39am 
Same thing here.
Gennesis May 31, 2023 @ 2:42am 
Dont use Gpu method for some reason things gets deleted as it crashes a lot
Skiv May 31, 2023 @ 2:45am 
Restart steam. Maybe it will be back. Same thing happened to me.
jon.ku May 31, 2023 @ 2:57am 
I have the same problem, affecting both characters, the third map, and the quests. Restarting steam did not help. Always used the same option for starting the game, never tampered with the save/backup files.
Mara  [developer] May 31, 2023 @ 3:08am 
Can you please send me your savegames?
Steam saves local save games in .\Steam\userdata\<youruserid>\2218750\remote

Send me this via mail to support@chasing-carrots.com
Strangely most cases seem to be fixed and few exceptions remain. I'll look into this ASAP, but I need to be able to reproduce the problem. It would be also great to let me know which quests are problematic!

Thank you
Kerzha May 31, 2023 @ 3:27am 
Originally posted by Mara | Aayph:
Can you please send me your savegames?
Steam saves local save games in .\Steam\userdata\<youruserid>\2218750\remote

Send me this via mail to support@chasing-carrots.com
Strangely most cases seem to be fixed and few exceptions remain. I'll look into this ASAP, but I need to be able to reproduce the problem. It would be also great to let me know which quests are problematic!

Thank you

Thanks, I've sent them to you.
Bleave May 31, 2023 @ 3:35am 
Originally posted by Mara | Aayph:
Can you please send me your savegames?
Steam saves local save games in .\Steam\userdata\<youruserid>\2218750\remote

Send me this via mail to support@chasing-carrots.com
Strangely most cases seem to be fixed and few exceptions remain. I'll look into this ASAP, but I need to be able to reproduce the problem. It would be also great to let me know which quests are problematic!

Thank you
Thanks, I've sent them to you.
Wintermute May 31, 2023 @ 4:04am 
can no longer use cleric, literally just after first use, and now i realize I'm probably missing a bunch of stuff, this is upsetting.
Mythravael May 31, 2023 @ 4:34am 
I lost my progress from last night as well. I don't even have a filepath as mentioned in this thread. Under Steam\userdata\ I only have "LOM_Data_User" folder that was updated in 2021.
Mara  [developer] May 31, 2023 @ 6:30am 
We have added a beta branch addressing at least one of the issues discussed in this thread.
If you are affected by one of the following issues, please check out the latest news:
https://store.steampowered.com/news/app/2218750/view/3695812631672817002

- Crashes
- Starting Problems
- Quest Resets

Cheers
Kerzha May 31, 2023 @ 6:48am 
That seems to have fixed the issue :) Do I need to stay with the beta branch? Thanks!
Last edited by Kerzha; May 31, 2023 @ 6:48am
Time4Doyle May 31, 2023 @ 6:53am 
Fixed only the Char and Quest for me. Many recovered items are missing as well as money spend on Shrine of Blessing. Anything I can do about that?

edit: + some Quests seemed to be reseted still. For example i do have avout 15 items, but the quest to purchase 40 items is 0/40. Same with other Quest like kill XX Bosses and so one.

Thank you.
Last edited by Time4Doyle; May 31, 2023 @ 7:01am
Mara  [developer] May 31, 2023 @ 7:08am 
Originally posted by Simon:
That seems to have fixed the issue :) Do I need to stay with the beta branch? Thanks!

No, if you switch back, that should not cause any issue as we have not patched any content or new stuff that is not available in the previous version.



Originally posted by Time4Doyle:
Fixed only the Char and Quest for me. Many recovered items are missing as well as money spend on Shrine of Blessing. Anything I can do about that?

edit: + some Quests seemed to be reseted still. For example i do have avout 15 items, but the quest to purchase 40 items is 0/40. Same with other Quest like kill XX Bosses and so one.

Thank you.

From the losses should only quests be affected, if you are missing more, you seem to have another issue were your save game resets as the patch always ever touched quests, but neither gold nor items.
You should play with cloud save disable and keep track if this still happens, I personally had lately a small mess up with steam deck and my PC (steam beta version) where a cloud save was reset. But I could not figure out what happened. But In my case I'm testing a lot and my devices are constantly desynced.
Time4Doyle May 31, 2023 @ 7:12am 
From the losses should only quests be affected, if you are missing more, you seem to have another issue were your save game resets as the patch always ever touched quests, but neither gold nor items.
You should play with cloud save disable and keep track if this still happens, I personally had lately a small mess up with steam deck and my PC (steam beta version) where a cloud save was reset. But I could not figure out what happened. But In my case I'm testing a lot and my devices are constantly desynced. [/quote]

Will do so, thanks for the reply.
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Date Posted: May 31, 2023 @ 2:30am
Posts: 17