Halls of Torment Crashes constantly, unable to enjoy

[MadManDan]

This game constantly locks up and needs forced closed or just crashes. What a disappointment because its a fun game. I think the furthest I've been able to play is 10 minutes before crashes and of course die GG. I've seen numerous other posts about crashes too, so beware future consumers.

[[WHO]Mr.Black]

I make it in about 15-20 minutes and then the graphics just freeze. Game is still running cause I can hear it. At that point I just have to let myself die to keep my rewards. It's frustrating.

[KiwiKado]

Same here

[King Pharaoh]

that dev better start doing some changes before it starts losing its reputation of this game creation along with the others ive been playing so far. Its not a good experience if you run into constant crashes and so on.

[Sega]

official support e-mail is [e-mail]
Please add following details:
- What was the last thing you did before the crash
- Add the godot.log file (.\HallsOfTorment\logs)
- Add if available a crash logs (.\HallsOfTorment\crashes)

When the game crashes, it requires 10-15 seconds to generate those reports. Please wait a short period until you see an error message! Send these reports to [e-mail]

The Halls of Torment system data folders can be found here:
Windows: C:\Users\<userID>\AppData\Roaming\HallsOfTorment (%AppData%\HallsOfTorment)
Linux: ~.local/share/HallsOfTorment
Steam Deck: /home/deck/local/share/HallsOfTorment

local/Roaming folders might be hidden. You need to activate to see hidden files.

[Nauzhror]

I only bought the game last night, but I played several hours, and have had 0 crashes.

[Zukabazuka]

over 7h and no crashes, if you are crashing every 15minute your PC might actually be the problem.

[Wardog Bob]

I'm seeing a lot of people mentioning crashes but giving next to nothing in details that would actually be useful. I'm not saying they're fake but I am saying they're VERY curious. This is simply not how you go about getting a crash issue patched.

[PearlJammer]

Originally posted by Qthulu:

I'm seeing a lot of people mentioning crashes but giving next to nothing in details that would actually be useful. I'm not saying they're fake but I am saying they're VERY curious. This is simply not how you go about getting a crash issue patched.

Well, when this problem occurs there is not exactly an error message that we can present to your excellency.
The screen simply freezes but the game continues because you can hear the music in the background and the hero dying.
Insinuating that these complaints can be false with the amount of threads open on the subject is just stupid.

[Wardog Bob]

So what technical information have you provided? Perhaps you have no experience with debugging but I do and I see nothing of real value in these multitude of threads I see cropping up like weeds. An error without filtering down the cause is lacking in value if you actually want it fixed. So how do you expect them to fix a random crash without any notable cause? There's simply too many variables and since it's not wide spread it's good to know what the defining factor is or do you disagree?

[wingzeroz98]

i9 2080ti 64gb ram and i too have had the screen lock up and "continue in the background" in particular i was 15mins into the run and i was one shotting things ie "a really good run" ive also had my controls lock up and move left and stop after a few steps only to be instantly rekt and the game crashed no pop up ever appeared as i sat there irratated for a few minutes contemplating weather i log back into it or not.

[PearlJammer]

Originally posted by wingzeroz98:

i9 2080ti 64gb ram and i too have had the screen lock up and "continue in the background" in particular i was 15mins into the run and i was one shotting things ie "a really good run" ive also had my controls lock up and move left and stop after a few steps only to be instantly rekt and the game crashed no pop up ever appeared as i sat there irratated for a few minutes contemplating weather i log back into it or not.

I've been launching with "dedicated GPU" on the game´s startup, did 2 successful runs without crashing... never happened to me before getting this far without problems. Something you should try

[wingzeroz98]

Originally posted by PearlJammer:

Originally posted by wingzeroz98:

i9 2080ti 64gb ram and i too have had the screen lock up and "continue in the background" in particular i was 15mins into the run and i was one shotting things ie "a really good run" ive also had my controls lock up and move left and stop after a few steps only to be instantly rekt and the game crashed no pop up ever appeared as i sat there irratated for a few minutes contemplating weather i log back into it or not.

I've been launching with "dedicated GPU" on the game´s startup, did 2 successful runs without crashing... never happened to me before getting this far without problems. Something you should try

meh my 2 crashes have happened after 2-3hrs of playing. i have been just restarting every 4-5 rounds now and havent had a crash since but it would be nice to not have to do that

[Gorrilla anatomy II]

I've crashed in every single game usually around 10 mins in. I have not died a single time normally and yes the game continues as you can even move your character and sometimes survive for another minute or 2 if you just go in one direction and turn the auto aim on. Also I think there's a thread from the developers that has an email and the people that have the debug info send the stuff there.

[Eric Andrew]

My crash is at the ember level, Once I reach the 30 min checkpoint to trigger the boss, the screen freezes and takes me back to the steam menu. I'm playing from the steam deck.