Crash on startup

[bazookadaver]

Every time I try to start The Cave I briefly see the cursor for the game, then black screens flash, and then I get a notification from windows 7 that says the following:

Cave.exe has stopped working

I've updated my graphics card, manually applied the redistributes, verified local game cache, restarted my computer and still nothing fixes this issue.

Here is an error in the event log:

Log Name: Application
Source: Application Error
Date: 1/24/2013 8:31:22 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: EMGXPS02.Xxxx.com
Description:
Faulting application name: Cave.exe, version: 0.0.0.0, time stamp: 0x51000286
Faulting module name: Cave.exe, version: 0.0.0.0, time stamp: 0x51000286
Exception code: 0xc0000005
Fault offset: 0x0024d1ca
Faulting process id: 0x1204
Faulting application start time: 0x01cdfa503c452fb5
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\TheCave\Cave.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\TheCave\Cave.exe
Report Id: 7c8528f5-6643-11e2-b93f-c4850878ca07
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-01-24T16:31:22.000000000Z" />
<EventRecordID>23234</EventRecordID>
<Channel>Application</Channel>
<Computer>EMGXPS02.xxxxxxx.com</Computer>
<Security />
</System>
<EventData>
<Data>Cave.exe</Data>
<Data>0.0.0.0</Data>
<Data>51000286</Data>
<Data>Cave.exe</Data>
<Data>0.0.0.0</Data>
<Data>51000286</Data>
<Data>c0000005</Data>
<Data>0024d1ca</Data>
<Data>1204</Data>
<Data>01cdfa503c452fb5</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\TheCave\Cave.exe</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\TheCave\Cave.exe</Data>
<Data>7c8528f5-6643-11e2-b93f-c4850878ca07</Data>
</EventData>
</Event>

[class101 [OLED deck]]

Try exit Steam, right click Steam icon, run as administrator

[bazookadaver]

Same issue.

[Dethreign]

I was getting the same type of crash until I turned off multi-display in NVIDIA control panel. Even though it was only a cloned display, the game didn't like it at all.

[bazookadaver]

Thanks for the response (both of you) but I am running off my laptop with nothing else attached. I've got someone on the DoubleFine boards helping me out. No solution yet but he is very responsive.

[Killer Meepee]

The game also doesn't support 4K resolutions. I had to check the run in 640*480 mode in the compatibility tab of the properties to make it run and then manually set the resolution to 2500*1600 to get it working right. The %APPDATA% folder advised in the FAQ does not work out on Windows 7.