My game won't start

[Zezao5150]

So I installed it and it launches until the white screen with the R logo in the right bottom, then the game closes and I get back to the game page on my library, can someone help?

[TwistedTweak]

mine stopped working, I played last weekend with no issues

[TwistedTweak]

got mine to launch by installing the CLDC utility, however now the audio is super delayed, and my ASIO is no longer being recognized. Took me a while to get it set up to my liking and I play it more than any other game. Now back to more troubleshooting.....too bad rocksmith + is terrible

[CapN Mohawk]

Mine will not start either and none of the 8 fixes (including reverting to older version) work. I have given up.

[DeadPhishCheeseSpread]

I've had Rocksmith for over a year and still haven't got it to work

[toymachinesh]

https://www.youtube.com/watch?v=pX287KI1-Q0&t=4s

[slow tragoul]

Game not starting. I tried verifying files. A 6kb file downloads but nothing changes. It gives an error warning saying that steam needs to be running....It does work on my laptop which is probably a different version of windows

[Sebnetic]

Originally posted by slow tragoul:

Game not starting. I tried verifying files. A 6kb file downloads but nothing changes. It gives an error warning saying that steam needs to be running....It does work on my laptop which is probably a different version of windows

I was just playing it before the new year on the same laptop and windows, but then it just stopped working... I also noticed that with the file

[TheWatcherKnight]

same problem here, clean install today after not having played it for years. Have owned the game since mid 2010s so it seems to maybe be something with people who own original version. Not sure.

[Quanchi95]

yea i was just using mine a second ago it crashed mid game wont open it keeps crashing

[greg.awfd]

Same problem here too. It acts like its going to launch and then just quits. I've tried run as admin and everything to no avail. I was about to re install but on finding this thread I'm sure that will be fruitless as well. Shame too. I was really getting something out of this worth doing. Very disappointing.

[Rally]

any solution to this problem now because im so ♥♥♥♥♥♥♥ tempted to just refund

[toymachinesh]

watch the video I linked and try those solutions

[Ratamahatta]

same here, stopped working...

[Ubi-Kubiq]

Hey everyone,

I'm sorry to hear that the game is no longer working.

We'll do our best to help you solve this problem so that you can continue enjoying the game.

In order for us to be able to look further into this, can you provide the following info:

Do you get any error messages upon launch? If so, could you share a screenshot of the error message?

Is the game installed on the same drive as Ubisoft Connect and Steam?

I would recommend taking a look at one of our troubleshooting guides[ubi.li] and following any steps you may not have tried yet.

[Ubi-Kubiq]

Hey Salem,

thanks for your reply.

Do you get any error messages when the game closes? If so, could you send us a screenshot of the error?

Can you create a new New Windows profile [ubi.li] with all admin rights, install the game, and check if there will be any difference on this new profile? We just want to rule out any possible issues with your current profile.