Rocksmith + Wireless headphones doesn't work

[Olimpian92]

Hello. I've got the problem with wireless headphones. While working in Windows - they are working. But when I am launching Rocksmith sound goes to the laptop speakers. How to fix it?

[Cataleya22 (⁠ᵔ⁠ᴥ⁠ᵔ)]

i'm sorry to disappoint you, but wireless headphones don't really work with this older software.
there might be some lucky ones, but better to use a wired one. since wireless also introduces lag. I had to buy an extra pair as well.
The ony ones i found to work wireless are RF based ones, but since they are more for tv's, the sound wasnt too good imo.

[Olimpian92]

Originally posted by ꧁☬⋆Cata༒leya22⋆☬꧂:

i'm sorry to disappoint you, but wireless headphones don't really work with this older software.
there might be some lucky ones, but better to use a wired one. since wireless also introduces lag. I had to buy an extra pair as well.
The ony ones i found to work wireless are RF based ones, but since they are more for tv's, the sound wasnt too good imo.

Thank you!

[Ubi_TheBerry]

Originally posted by Olimpian92:

Hello. I've got the problem with wireless headphones. While working in Windows - they are working. But when I am launching Rocksmith sound goes to the laptop speakers. How to fix it?

Hey Olimpian92,

Apologies for the delay in getting back to you!

꧁☬⋆Cata༒leya22⋆☬꧂ does make a very valid point, but we'll still see if we can take a look.

May we please know what model headset you're using?

- Ubisoft Support

[Olimpian92]

Originally posted by Ubi_TheBerry:

Originally posted by Olimpian92:

Hello. I've got the problem with wireless headphones. While working in Windows - they are working. But when I am launching Rocksmith sound goes to the laptop speakers. How to fix it?

Hey Olimpian92,

Apologies for the delay in getting back to you!

꧁☬⋆Cata༒leya22⋆☬꧂ does make a very valid point, but we'll still see if we can take a look.

May we please know what model headset you're using?

- Ubisoft Support

Hello. I have Sony WH-1000XM3

[Ubi-Thrupney]

Hey Olimpian, thanks for confirming that for us.

Rocksmith 2014 requires audio outputs that can go up to 48 kHz in frequency. Unfortunately, the Sony WH-1000XM3 headset is only able to go up to 40 kHz (as far as I can see from a quick internet search). Most wireless headsets are not compatible with Rocksmith 2014 for this same reason.

Please let me know if you've any other questions about this!

- Ubisoft Support

[Olimpian92]

Originally posted by Ubi-Thrupney:

Hey Olimpian, thanks for confirming that for us.

Rocksmith 2014 requires audio outputs that can go up to 48 kHz in frequency. Unfortunately, the Sony WH-1000XM3 headset is only able to go up to 40 kHz (as far as I can see from a quick internet search). Most wireless headsets are not compatible with Rocksmith 2014 for this same reason.

Please let me know if you've any other questions about this!

- Ubisoft Support

Oh... Good to know... Thank you!

[Ubi_TheBerry]

Originally posted by Olimpian92:

Originally posted by Ubi-Thrupney:

Hey Olimpian, thanks for confirming that for us.

Rocksmith 2014 requires audio outputs that can go up to 48 kHz in frequency. Unfortunately, the Sony WH-1000XM3 headset is only able to go up to 40 kHz (as far as I can see from a quick internet search). Most wireless headsets are not compatible with Rocksmith 2014 for this same reason.

Please let me know if you've any other questions about this!

- Ubisoft Support

Oh... Good to know... Thank you!

No problem Olimpian92, you know where we are if there's anything else you need!

- Ubisoft Support