No sound in Rocksmith

[ALMA]

There is no sound in Rocksmith for some reason. I've played Rocksmith before on my current configuration and everything worked fine. But today there is no sound and I can't figure out why.
Checked input/output sources, settings, .ini file. There is sound in every other application btw.
Help me please!

[Cataleya22 (⁠ᵔ⁠ᴥ⁠ᵔ)]

Windows update.... Reset sound settings worked for me

[ALMA]

Unfortunately it didn't help

[HolisticHavoc]

No audio in Game. Help

Audio works with every game and every browser but when I open Rocksmith its silent. no menu sounds no anything. Any help would be great.

[Fncanuk]

Yeah that happens to me, Rocksmith won't have sound if there is a web browser open in the backround with a video paused. Close everything before starting Rocksmith and that will probably fix your problem.

If I want to watch videos while Rocksmith is on, I just use my smartphone to do it. You could still use web browsers with Rocksmith minimized, just make sure that you close any tabs that had videos opened before switching back or the game will be silent (until you do).

[HolisticHavoc]

Unfortunately I dont know what else to try. I have tried everything. Thanks Fncanuk but that was not the problem... Still looking for suggestions.

[Fncanuk]

Okay, that's too bad. I'm sure this probably isn't it, but once in a while it happens and if I don't figure out the cause of the problem within the first 2 minutes, I just restart my computer and open the game again. Either closing web browsers with videos opened in them or a quick reboot has always fixed the problem for me.

Good luck, hope you get it figure out soon.

[Ubi_TheBerry]

Originally posted by ALMA:

There is no sound in Rocksmith for some reason. I've played Rocksmith before on my current configuration and everything worked fine. But today there is no sound and I can't figure out why.
Checked input/output sources, settings, .ini file. There is sound in every other application btw.
Help me please!

Hey ALMA,

Thanks for reaching out, sorry to hear you're missing sound!

Is the program completely mute?

And if so, could you please check;
- Your Volume Mixer (to ensure Rocksmith hasn't been muted)
- That both the game and your Windows Sound are set to Stereo
- Does this issue occur with speakers and a headset?
- Disable any spatial sound (Dolby Atmos / Windows Sonic)
- If using a Bluetooth headset - please try a wired one

Please let us know how you get on!

Fncanuk - I've merged your thread here if you could also check the above and let us know.

Thank you!

- Ubisoft Support

[HolisticHavoc]

I have uninstalled and reinstalled the game.
I checked the in game Audio settings, everything is at 100%.
Everything is set to Stereo that I have been able to locate in game and on system.
I have tried every sound driver I have .
All Spacial Audio appears to be disabled.
Nothing from speakers or headset even if headset is unplugged there is no sound from speakers. all other games and applications have sound. its only when I switch to Rocksmith. The game is mute for some reason. Is it Something conflicting somewhere, or is it just a simple little mute button i'm missing and may have hot keyed. I don't know. all help is very appreciated!

[ALMA]

Thank you all for every response. I figured it out myself. I disabled every other audio output devices so that only the speakers still work. And it helped.

[smile.]

It wont work for me, nothing mentioned in these threads.
I tried everything i could, i really want to play this game, otherwise this would've been a clear refund.

I changed the Output device to "Dvd settings", reinstalled the game,reinstalled the audio driver, disabled basically my entire startup, disabled every output device except my headphones, changed everything in the config, disabled the firewall, reinstalled again, tried my tv as an output device.

Nothing worked.
I am not using a USB headset, i'm using regular headphones.

[76561199187542534]

Hello there HolisticHavoc, smile..

We can see that you've tried the workarounds suggested here by Ubi_TheBerry. Thanks for answering some of these questions too. There's another step that may help:

Once you have the output set to stereo, and you're back at the “Playback” tab of the Sound control panel, select the device again and click the “Properties” button.

In the Properties dialog, select the “Advanced” tab. In this dialog, you should set the output to 16 bit, 48000 Hz output. You should also set the device to allow exclusive mode to applications. If you have the option, set your audio device to give exclusive mode applications priority.

Let us know if this has any impact for you, or if you have any questions!

Originally posted by ALMA:

Thank you all for every response. I figured it out myself. I disabled every other audio output devices so that only the speakers still work. And it helped.

Thanks for posting and letting us know what helped you get this sound working again!

- Ubisoft Support

[Cataleya22 (⁠ᵔ⁠ᴥ⁠ᵔ)]

The problem that user smile had, is solved too btw, but in another topic.

[76561198868205544]

Originally posted by ꧁☬⋆Cata༒leya22⋆☬꧂:

The problem that user smile had, is solved too btw, but in another topic.

Ok thank you for letting us know this.

- Ubisoft Support

[d3adcell]

What was the solution for smile? I am having the exact same issue now. I think it was a windows update that caused the problem.

[Cataleya22 (⁠ᵔ⁠ᴥ⁠ᵔ)]

Originally posted by d3adcell:

What was the solution for smile? I am having the exact same issue now. I think it was a windows update that caused the problem.

This was his problem
[Edit: The issue was the Audio Interface "Mod" in combination wit the Behringer UMC 22, which is causing problems. The fix had to be the removal of the mod and using the official cable.]

But if you have a problem after for instance a Windows update, best to check the windows privacy settings
And the windows sound settings, output and recording to check on what is selected and what sound level.
And like Alma says above, disable what you don't use. That mostly solves the usual problems.