Lost access to RS1 DLC :: Rocksmith® 2014 Edition

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The Rat King has Rocksmith® 2014 Edition - Remastered

May 6, 2024 @ 11:31am

Lost access to RS1 DLC

I used to be able to play the Avenged Sevenfold pack, but it no longer appears in my DLC list, in-game, or in my DLC folder. When I go to the old store page, it says I own the DLC, but I have no way to install it. Does anyone know a way to get it back or am I SOL?

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Showing 1-4 of 4 comments

Ubi-Galaxy [developer] May 7, 2024 @ 7:17am

Hello there, thank you for getting in touch with Ubisoft Support.

I am sorry that you're having this issue with the Avenged Sevenfold DLC.

Could you please check if the DLC is selected in the DLC list that you can find by locating the game in your Steam Library, right click --> Properties --> DLC
If you are able to see the DLC in the list, please uncheck it and then check it again.
This should let you download the DLC again.

Also, could you please confirm which version of the game are you currently using?

Thank you very much.

- Ubisoft Support

Last edited by Ubi-Galaxy; May 7, 2024 @ 8:23am

Preacher Kelly has Rocksmith® 2014 Edition - Remastered

May 24, 2024 @ 3:47pm

Originally posted by Ubi-Galaxy:
Hello there, thank you for getting in touch with Ubisoft Support.

I am sorry that you're having this issue with the Avenged Sevenfold DLC.

Could you please check if the DLC is selected in the DLC list that you can find by locating the game in your Steam Library, right click --> Properties --> DLC
If you are able to see the DLC in the list, please uncheck it and then check it again.
This should let you download the DLC again.

Also, could you please confirm which version of the game are you currently using?

Thank you very much.

- Ubisoft Support

You guys are actually monitoring these boards? Everyone who doesn't own Rocksmith 1, owns only Rocksmith 2014, but has Rocksmith 1 DLC, is no longer able to access that DLC. Previously the R1 DLC I purchased would download and install with R2014, until just recently.

You guys need to collaborate with Steam to fix this, and/or update R2014 to natively support R1 DLC. I'm sure it has something to do with R1 DLC getting de-listed, and Steam siloing DLC between games.

I say you need to, but I guess that's only if you want satisfied customers who don't hate your company.