NEED HELP with Rocksmith.exe has stopped working error

[Gino]

So it's been now 3 months since I first had this issue, it started randomly after I played it the night before, I contacted Ubisoft, talked to 7 or 8 person of their support system and none of them could give me something to do that would fix it, the only way I can get it to run is in safe mode.. I dont really want to boot the pc in safe mode everytime I want to play.. plus its kink of laggy, so Im asking real players who might have the same issue. Thanks a lot for your time

[Boris the Animal]

Does this occur each time you try to play, before the game loads or is your game interrupted by this occuring at random?

If you have an anti-virus, either disable it and then start RS or if you can add to your safe programs, do that and then run it. See if you have the issue. If you don't then your anti-virus software may be causing the issue.

If you have any CDLC's, remove them from the RS library/folder and run RS. See if you get the issue. If you don't, then you know that's the issue.

Let me know if either resolve or don't resolve your issue. Best of luck.

[rcole_sooner]

Try diconnecting any other USB devices .. other than the Rocksmith cable and maybe keyboard mouse.

Try disabling any microphone or other audio gear.

Try renaming the rocksmith.ini file before starting the game.

Try virus scanning your PC.

Try getting driver updates from your PC maker's website.

Try stuff.


OMG ... if this is CDLC ... im agonna laugh.

[Gino]

@Msyn Yes it occurs everytime I try to launch the game, I get a black screen for a couple seconds then it says Rocksmith.exe stopped working.
I deleted my anti-virus already, all I have is Windows Defender, tried to launch the game after disabling it, still nothing.
I removed all my CDLC's after the first time I had this issue, nothing..

@Rcole_sooner
I already did the things you told me execpt for renaming the .ini file, tried it, still the same..

Im really starting to think I would never be able to play it again, I only played for 24h :( lol

[Kid Meatball]

Did you also remove the software alterations that allow you to use cdlc?

[Boris the Animal]

Originally posted by John Legend:

@Msyn Yes it occurs everytime I try to launch the game, I get a black screen for a couple seconds then it says Rocksmith.exe stopped working.
I deleted my anti-virus already, all I have is Windows Defender, tried to launch the game after disabling it, still nothing.
I removed all my CDLC's after the first time I had this issue, nothing..

@Rcole_sooner
I already did the things you told me execpt for renaming the .ini file, tried it, still the same..

Im really starting to think I would never be able to play it again, I only played for 24h :( lol

Ok, thanks for that info. This should resolve it so lets keep our fingers crossed. Go to your RS Lib file via the steam client. Right click it, click properties, local files, and verify the intergrity. After it's done, try to start RS again. It may or may not work at this point. If it does, then congrats and be careful of those CDLCs.

If it doesn't, then you may need to redownload the RS file. You could temporarily rename your RS folder to an alternate name so that you still have it and can always replace the newly downloaded files. After the download, see if your issue is resolved. Hopefully it won't come to this since we don't want to lose your progress.

Whichever works, make sure you periodically back up your RS game directory so that you won't lose everything should something fail later on down the line. Not because of this, but just because things happen.

Best of luck.

[Gino]

@Msyn So I already tried reinstalling the game about 6 times now, also verified the integrity a couple of times, but this time, it says that 4 files are missing and will be recovered. So I tried launching it and still the same issue.

@Kid MeatBall Yes I did.

[Boris the Animal]

Originally posted by John Legend:

@Msyn So I already tried reinstalling the game about 6 times now, also verified the integrity a couple of times, but this time, it says that 4 files are missing and will be recovered. So I tried launching it and still the same issue.

@Kid MeatBall Yes I did.

Ok, then I believe you still have some CDLC's or a corrupted dlc, (either a particular CDLC that's causing the issue or possibly a corrupted dlc file), in your library. If you're using the default directory for installation each time when you reinstall. Leaving that folder there would have reinstalled over it and still be having that issue. If it were me, I'd remove the dlc folder, (either by moving it out of that directory or deleting it). The default directory being: C:\Program Files (x86)\Steam\steamapps\common\Rocksmith2014\dlc
and then redownload. The dlcs you paid for will be reinstalled.

Make sure you remove any other usb devices as mentioned above. If this does not resolve the issue we may have to look at possible conflicts. This could possibly be from drivers of other devices or devices themselves.

[Gino]

I tried removing the dlc folder after reinstalling the game, didn't work I really don't understand what's going on.

[Boris the Animal]

Running in safe mode still works for you? If so and from what we've learned from the above, to me it suggests a conflict. Are there any devices that are relatively new to being added? If not, any software that you've installed since RS was last working correctly?

[tomasbergman]

Have you tried rightclicking RS in steam press properties than chose files and finally done a integrity check?

[MTZIGG]

you have to delete the dx 9dll and or the.nocable patch
then integrity check
You really shoud go to the place you got the pirate files from and ask for support
Fix it then dont FKit up agian
you may also have to rename the appcache folder from the steam root dir.

[Gino]

@Msyn Running in safe mode works, but its kind of laggy.
There are no usb devices that has been added or software since I last played the game.

@tomasbergman Yes, tones of times.

@MTZIGG I dont have any dx 9dll file. but I have 3 .dll files, dont know what they are for, I tried deleting them, still the same issue, so i reinstalled the game for like the 8th time now. Can't find what file is corrupted.

[Boris the Animal]

Originally posted by John Legend:

@Msyn Running in safe mode works, but its kind of laggy.
There are no usb devices that has been added or software since I last played the game.

@tomasbergman Yes, tones of times.

@MTZIGG I dont have any dx 9dll file. but I have 3 .dll files, dont know what they are for, I tried deleting them, still the same issue, so i reinstalled the game for like the 8th time now. Can't find what file is corrupted.

You don't see the file "D3DX9_42.dll"? That's the one MTZigg was referring to and is the one to remove and redownload from an integrity check. However, if you had removed that entire directory or deleted it as I had mentioned above, then a complete download should have resolved this issue as well.

Be sure that you've done this as MTZigg and I mentioned as it's the most likely culprit. I'll wait to hear back from you about this.

If this is still not resolved and you did what was mentioned above, then I'll need your pc specs .

[Gino]

Originally posted by Msyn:

Originally posted by John Legend:

@Msyn Running in safe mode works, but its kind of laggy.
There are no usb devices that has been added or software since I last played the game.

@tomasbergman Yes, tones of times.

@MTZIGG I dont have any dx 9dll file. but I have 3 .dll files, dont know what they are for, I tried deleting them, still the same issue, so i reinstalled the game for like the 8th time now. Can't find what file is corrupted.

You don't see the file "D3DX9_42.dll"? That's the one MTZigg was referring to and is the one to remove and redownload from an integrity check. However, if you had removed that entire directory or deleted it as I had mentioned above, then a complete download should have resolved this issue as well.

Be sure that you've done this as MTZigg and I mentioned as it's the most likely culprit. I'll wait to hear back from you about this.

If this is still not resolved and you did what was mentioned above, then I'll need your pc specs .

No I dont have the D3DX9_42.dll file. the only .dll files I have are : bink2w32.dll - steam_api.dll - steamdetection.dll and uplay_r1_loader.dll.

Here's my PC Specs if you need them :

System SKU Alienware X51 R2

Processor Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
Installed Physical Memory (RAM) 8,00 GB
NVIDIA GeForce GTX 745
Current resolution : 1920 x 1080, 60Hz
Driver version : 372.70
Operating system : Microsoft Windows 10 Home

[Boris the Animal]

Originally posted by John Legend:

Originally posted by Msyn:

You don't see the file "D3DX9_42.dll"? That's the one MTZigg was referring to and is the one to remove and redownload from an integrity check. However, if you had removed that entire directory or deleted it as I had mentioned above, then a complete download should have resolved this issue as well.

Be sure that you've done this as MTZigg and I mentioned as it's the most likely culprit. I'll wait to hear back from you about this.

If this is still not resolved and you did what was mentioned above, then I'll need your pc specs .

No I dont have the D3DX9_42.dll file. the only .dll files I have are : bink2w32.dll - steam_api.dll - steamdetection.dll and uplay_r1_loader.dll.

Here's my PC Specs if you need them :

System SKU Alienware X51 R2

Processor Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
Installed Physical Memory (RAM) 8,00 GB
NVIDIA GeForce GTX 745
Current resolution : 1920 x 1080, 60Hz
Driver version : 372.70
Operating system : Microsoft Windows 10 Home

When you do an integrity check, it should be telling you that it found one file missing, (or at least one file). That being D3DX9_42.dll. Use your preferred search engine and find the D3DX9_42.dll and download it. Place it into your RS directory and see if your issues are the same. One place that I've had no issues with trojans is: https://www.dllme.com/dll/files/d3dx9_42_dll.html

You can download it there if you'd like.