Black screen when trying to login into PSN

[DefectiveDeviant]

My nephew is having trouble trying to connect his PSN in order to play the multiplayer, but every time he clicks the "login button", the game gives him a black screen and he can't put in his info. Has anyone else have this problem and know how to fix it?

( Mind you he has already verified his files and uninstalled and then reinstalled it but nothing works.)

[Lukazade321]

ive done the exact same and i am having the same issue

[Zaxiel]

I have the same problem have no clue how to fix it

[jflcl]

I have the same problem, been trying a lot of things.
1. Firewall
2. Disabling windows defender

Not working in multiplayer.

[JelloBread]

The resolution on my end was the "Virtual Memory"

1. Search for "Advanced System Settings". Should show as "View Advanced System Settings"
2. Click on Settings in "Performance" under the Advanced Tab.
3. Click on the "Advanced Tab".
4. Click on "Change"
5. Uncheck "Automatically manage paging file size for all drives" and make sure it's the C: Drive (or your Main Drive)
6. Select "Custom size" below.
7. Input the "Initial Size" amount like "Currently Alocated" below.
8. Calculate the Maximum: (1GB = 1024MB)
Example: I have 16GB Ram
16 x 1024 = 16,384.
9. Then you would multiply that by 1.5 (NOTE: Depending on you, this amount can go higher or lower):
Continuing from said example: 16384 x 1.5 = 24,576
10. Whatever amount that is your end result is what you put down for "Maximum size"
11. Press Ok on that Window Tab then Apply and OK on the next Window Tab etc.
12. Restart your PC and open up Ghost of Tsushima: Director's Cut.

This is what worked for me, Don't know if it'll work for you.
But just trying to help since I went through this issue too.

[Il Fiore]

Originally posted by JelloBread:

The resolution on my end was the "Virtual Memory"

1. Search for "Advanced System Settings". Should show as "View Advanced System Settings"
2. Click on Settings in "Performance" under the Advanced Tab.
3. Click on the "Advanced Tab".
4. Click on "Change"
5. Uncheck "Automatcially manage paging file size for all drives" and make sure it's the C: Drive (or your Main Drive)
6. Select "Custom size" below.
7. Input the "Initial Size" amount like "Currently Alocated" below.
8. Calculate the Maximum: (1GB = 1024MB)
Example: I have 16GB Ram
16 x 1024 = 16,384.
9. Then you would multiply that by 1.5 (NOTE: Depending on you, this amount can go higher or lower):
Continuing from said example: 16384 x 1.5 = 24,576
10. Whatever amount that is your end result is what you put down for "Maximum size"
11. Press Ok on that Window Tab then Apply and OK on the next Window Tab etc.
12. Restart your PC and open up Ghost of Tsushima: Director's Cut.

This is what worked for me, Don't know if it'll work for you.
But just trying to help since I went through this issue too.

Search for all this, where? On windows? Or a browser?

[JelloBread]

Originally posted by Il Fiore:

Originally posted by JelloBread:

The resolution on my end was the "Virtual Memory"

1. Search for "Advanced System Settings". Should show as "View Advanced System Settings"
2. Click on Settings in "Performance" under the Advanced Tab.
3. Click on the "Advanced Tab".
4. Click on "Change"
5. Uncheck "Automatcially manage paging file size for all drives" and make sure it's the C: Drive (or your Main Drive)
6. Select "Custom size" below.
7. Input the "Initial Size" amount like "Currently Alocated" below.
8. Calculate the Maximum: (1GB = 1024MB)
Example: I have 16GB Ram
16 x 1024 = 16,384.
9. Then you would multiply that by 1.5 (NOTE: Depending on you, this amount can go higher or lower):
Continuing from said example: 16384 x 1.5 = 24,576
10. Whatever amount that is your end result is what you put down for "Maximum size"
11. Press Ok on that Window Tab then Apply and OK on the next Window Tab etc.
12. Restart your PC and open up Ghost of Tsushima: Director's Cut.

This is what worked for me, Don't know if it'll work for you.
But just trying to help since I went through this issue too.

Search for all this, where? On windows? Or a browser?

It's on Windows. The search bar.

[jflcl]

I have 128 GBs Ram, set minimun to 16384 and max the double 32,768. Does not work.
Should I put more o less ram?

[JelloBread]

Originally posted by jflcl:

I have 128 GBs Ram, set minimun to 16384 and max the double 32,768. Does not work.
Should I put more o less ram?

128 GBs? Then you would do:

1024 x 128 = 131,072
Then multiply it by (from what I do, amount may vary for others) 1.5
131,072 x 1.5 = 196,608
That should be your Maximum.

By putting it lower, it's processing less.
Should be a common knowledge.

[Zaxiel]

Ok so i think i know what the problem was it was the Windows 8 compatibility mode but it sure is buggy when i linked my account and when i tried legends mode the whole computer shut down so try to remove the windows 8 compatibility mode if you have it on

[Jay Jay]

Originally posted by Zax:

Ok so i think i know what the problem was it was the Windows 8 compatibility mode but it sure is buggy when i linked my account and when i tried legends mode the whole computer shut down so try to remove the windows 8 compatibility mode if you have it on

I tried this but unfortunately my game doesn't even make it to the main menu before crashing if I don't have compatibility mode on.