Game crashes on start up OR infinite black loading screen

[Porta]

I've been trying to start the game since last night. I read all the topics and tried everything. not working. I sent message for nixxes...waiting.
I have an Asus Rog with i7-13700KF and RTX 4060TI... more than enough. any suggestions?

[Griff]

turn off frame generation in the launcher

[Porta]

it is turned off. dosen't work.

[RedIndianRobin]

12th and 13th gen CPU users needs to enable the Default Intel power plan for the game to work. It's an Intel issue and they need to fix it.

[Porta]

I read that some amd users have the same problem.
Initially they said to change the processor settings in the bios, but it doesn't seem professional at all...and I don't know if this is actually the problem.

[THOTProvoking]

what about 14th gen CPU users? and where is this default intel power plan?

[Mundgodt]

I have the same issue with an AMD CPU. 7900x.

It either crashes on startup with "Access Violation" in the logs, or it goes past the intro screens and ends up on an infinite black loading screen.

[~Hrycek~]

Same issue i9-9900k OC-ed to 4.9GHz Startup = BS some cutscenes = BS have to launch the game like 20x through Gforce Expirience for it to start normally

[Dan]

Same issues with i7 13700k and 3080. I'll have to try that @~hrycek~.

[orangepoppy]

Originally posted by Griff:

turn off frame generation in the launcher

How do I do this? I'm looking at launcher settings right now and under options there is: language, start on bootup, minimize to tray, show public test environment, and maximum download (unlimited). Under About, it has: launcher version (1.3.6.2842585), minimum specs, and game consultant. The last option under settings>launcher is "launcher beta" saying I'm eligible to upgrade to it.

I'm having same issue with black screen with i9-9900k OC-ed to 3.6GHz. It's weird because it doesn't happen all the time, maybe every 7th or 8th time I try to start the game.

[LeoLV]

I'm having the same problem, infinite loading screen, I've tried everything including setting everything off in the launcher. I have an AMD 5600 with a 3070, should be more than enough. Anybody got a fix?

[pale]

Same here with "Access Violation" and crashes on startup. Win10, Ryzen 5900X, 3080ti, 64gb ram. Latest patch didn't help. Works on steam deck out of the box at the same time.

[Big Awoo]

anyone who needs to turn off frame gen, just add
-launcher
to the game's startup in it's steam properties. You can turn off FSR there. For whatever reason, it can't get to the main menu with it turned on, but while IN game, it runs fine with it on.
It's a pain, but that works if you need to use FSR

[LeoLV]

I updated my win 11 version and it got fixed, try it.

[SloppyJoe]

Anybody find a solution yet? I’m having the same issues.

[$weatyMike]

I have a 5800x and 7900 XT and have the same issue. What's strange is that it didn't start happening until I had already put 48 hours into the game... I believe I downloaded another update just before that, but I'm not necessarily sure that's what caused it.
Apparently, there's a solution involving Windows Defender from another post:

"open windows defender --> click 'virus and threat protection' --> under virus and threat protection settings, click 'Manage Settings' --> scroll down to Controlled Folder Access --> click 'Manage Controlled Folder Access' --> click 'Allow an app through Controlled Folder Access' --> click 'Add An Allowed App' --> you can ether click 'Browse all Apps', or 'Recently Blocked Apps' ('recently blocked' is easier) --> select 'Ghost of Tsushima' and confirm it."

I use BitDefender and tried making it an exception, but that didn't work for me. On the other hand, it's fairly concerning that this game, unlike any other Steam game I've ever played in my life, flags my antivirus.