[SOLVED] 'A problem has occurred with your display driver...'

[Azrael]

"A problem has occurred with your display driver. This can be caused by out of date drivers, using game settings higher than your GPU can handle, an overheating GPU, or an error with the game. Please try updating your graphics drivers, or lowering your in-game settings. Current GPU and graphics driver: NVIDIA GeForce RTX 4090, 552.44."

(0x887A002B: UNKNOWN)

In-game Settings: Max Preset, XeGTAO, DLSS Quality, FSR Frame Generation, V-Sync: On. Exclusive Fullscreen.
NVIDIA Settings: Prefer Maximum Performance, all else driver default
Resolution: 3840x2160 @ 120Hz (G-Sync Enabled)

1.0 -- Relevant System Specs --

CPU: i9 10900k @ 5.2GHz (Temperatures During Session: 65-72°C)
GPU: Asus ROG Strix RTX 4090 (Temperatures During Session: 48-57°C)
RAM: 64GB @ 3200MHz
PSU: 1200W

2.0 -- Extra Commentary --

The game runs perfectly smooth at most of the times over 100 FPS, I thought I needed to limit FPS in order for G-Sync to kick in but it seems to do fine like this. Same smoothness could not be achieved with NVIDIA's Frame Generation or by keeping V-Sync off. I have been changing some Display/Graphical settings during this session that ultimately led to a crash.

- All crashes seem to happen during or starting dialogue/cutscenes.
- Problem occurs randomly and is unrelated to session time.
- Problem does NOT seem to be related to either or both V-Sync and G-Sync.
- Problem may be related to memory allocation.
- Problem could be related to sudden FPS spikes.

Would appreciate help if you've found a fix yourself.

3.0 -- Possible Fix (Subject to updates) --

NOTICE: NVIDIA driver version 555.85 does NOT fix this issue, and has been reported that it may make things worse. Impossible to be certain since they happen at random, but there is no need to update your drivers unless you need it for other games (F1 24, Senua's Saga: Hellblade II, Serum and XDefiant)

After doing some more research in the driver, it appears more people are experiencing this issue even with other games. Rolling back the driver to the previous one solved it for them. (e.g. Hogwarts Legacy, Star Wars: Jedi - Survivor, Horizon Forbidden West)

Fortunately I always keep several previous drivers at hand, but a lot of people do not. If you want to give it a shot you can find older NVIDIA drivers here: https://www.nvidia.com/Download/Find.aspx

Remember to fully uninstall your current GPU drivers first with Display Driver Uninstaller while in Safe Mode, restart the system and install the previous drivers.

- Reducing memory clock speed has been reported to work for one user.
- Undervolting the GPU has been reported to work for one user.
- Changing Anti-Aliasing to XeSS + FSR3 has been reported to work for one user.

4.0 -- Fix That Worked For Me --

For me it may have turned out to be a CPU priority issue. I fixed it by downloading Anti-Stutter - High CPU Priority by ChemBoy1. People may have seen others recommend making this change in the registry keys manually, ChemBoy1 just made it easier and wrote two scripts that would install the key and one to uninstall the key at will without having to add/remove the keys manually.

Link: https://www.nexusmods.com/ghostoftsushima/mods/16

[Azrael]

Opprinnelig skrevet av its4n00brain3r:

Opprinnelig skrevet av On3Piece:

it does not sit at 99, it scales between 92-99%, and i think the overheating is out of question, so thats not a reason to give me the error...

Either way, high GPU usage is quite contrary to a problem.

Have you tried:
Lowering your overclock settings (If your GPU is overclocked?)
Manually setting a fancurve?
Updating/reverting to another driver.
What CPU do you have, and whats your CPU usage and temps?
How much RAM do you got, are you running XMP or DOCP? Tried changing the XMP/DOCP setting to profile 1, 2 or tweaked? I recommend profile 1 for better stability.
Have you optimized and debloated your windows?
Enabled GPU hardware scheduling?
Capped your framerate at 3Hz below your monitors refresh rate?

I can almost guarantee it's an issue that can be fixed from dev's side. Too many people here experience this crashing issue. Don't use NVIDIA's frame rate capper, it'll cause stutter in this game. Best wait for a better one by Special K, it's in the works I'm sure - but dev may update the game and fix this before that happens too. So this thread exists to narrow down the issue. If you found a fix that works for you, then great, I'll add it to the list.

EDIT: Correction, Special K's mod is already out.

[Phat Monkey]

A new NVIDIA driver is out, try that. 555.85

[its4n00brain3r]

Opprinnelig skrevet av EASY BOT Elmer:

Opprinnelig skrevet av its4n00brain3r:

Either way, high GPU usage is quite contrary to a problem.

Have you tried:
Lowering your overclock settings (If your GPU is overclocked?)
Manually setting a fancurve?
Updating/reverting to another driver.
What CPU do you have, and whats your CPU usage and temps?
How much RAM do you got, are you running XMP or DOCP? Tried changing the XMP/DOCP setting to profile 1, 2 or tweaked? I recommend profile 1 for better stability.
Have you optimized and debloated your windows?
Enabled GPU hardware scheduling?
Capped your framerate at 3Hz below your monitors refresh rate?

I can almost guarantee it's an issue that can be fixed from dev's side. Too many people here experience this crashing issue. Don't use NVIDIA's frame rate capper, it'll cause stutter in this game. Best wait for a better one by Special K, it's in the works I'm sure - but dev may update the game and fix this before that happens too. So this thread exists to narrow down the issue. If you found a fix that works for you, then great, I'll add it to the list.

EDIT: Correction, Special K's mod is already out.

I thought you had AMD from what I read, unless I misread.
I havent found a fix that works bc I don't need a fix, I've had maybe 2-3 crashes so it hasnt been a issue for me really.
Capping your framerate can be done in multiple ways, with NVCPL, RTSS, ingame framelimiter, etc, some driver version varies what the better option is, variables include different games, but for me the NVCPL has been working fine.

There are still other variables you can do to optimize your system by uninstalling/disabling countless services and features that comes with Windows, tuning your system for optimal performance and such, not saying its a guaranteed fix but its guaranteed to work as intended.

Just a few examples I always do:
Disable the "High precision event timer" in Device Manager
Make sure MSI mode is on for the GPU (On 40 series it should be on by default)
Registry tweaks
+++

F r 3 3 t h y on YT has a good optimization pack free to use, I'd recommend it for anyone who's unsure how to optimize your rig for gaming, he's done a really good job putting it together.
Personally I only follow a few of the steps but I still keep the pack as a reminder for when I reinstall windows.

[SimbaShiba]

not sure if it was fixed in the newest Nvidia driver that dropped today, but I downgraded my driver to the version previous to 552.22 and I havent had a crash nor any stuttering issues since. I have frame gen turned off and very high settings for graphics. RTX 3080

[Azrael]

Opprinnelig skrevet av its4n00brain3r:

Opprinnelig skrevet av EASY BOT Elmer:

I can almost guarantee it's an issue that can be fixed from dev's side. Too many people here experience this crashing issue. Don't use NVIDIA's frame rate capper, it'll cause stutter in this game. Best wait for a better one by Special K, it's in the works I'm sure - but dev may update the game and fix this before that happens too. So this thread exists to narrow down the issue. If you found a fix that works for you, then great, I'll add it to the list.

EDIT: Correction, Special K's mod is already out.

I thought you had AMD from what I read, unless I misread.
I havent found a fix that works bc I don't need a fix, I've had maybe 2-3 crashes so it hasnt been a issue for me really.
Capping your framerate can be done in multiple ways, with NVCPL, RTSS, ingame framelimiter, etc, some driver version varies what the better option is, variables include different games, but for me the NVCPL has been working fine.

There are still other variables you can do to optimize your system by uninstalling/disabling countless services and features that comes with Windows, tuning your system for optimal performance and such, not saying its a guaranteed fix but its guaranteed to work as intended.

Just a few examples I always do:
Disable the "High precision event timer" in Device Manager
Make sure MSI mode is on for the GPU (On 40 series it should be on by default)
Registry tweaks
+++

F r 3 3 t h y on YT has a good optimization pack free to use, I'd recommend it for anyone who's unsure how to optimize your rig for gaming, he's done a really good job putting it together.
Personally I only follow a few of the steps but I still keep the pack as a reminder for when I reinstall windows.

What the hell are you even doing here, what are you talking about? First you tell me you didn't even read OP and then you proceed to school people on How-To-Gaming-PC 101, don't waste my time.

Optimization is NOT the issue here, you'd know this if you read the actual message. If you're not affected by the crash or don't know how to fix it then move on, nobody needs to see you here.

[Azrael]

Opprinnelig skrevet av SimbaShiba:

not sure if it was fixed in the newest Nvidia driver that dropped today, but I downgraded my driver to the version previous to 552.22 and I havent had a crash nor any stuttering issues since. I have frame gen turned off and very high settings for graphics. RTX 3080

Thank you for the info. But frame generation is unlikely the culprit of this particular crash, many reported the crash even without frame generation on.

[Azrael]

Opprinnelig skrevet av Phat Monkey:

A new NVIDIA driver is out, try that. 555.85

Let's give it a shot and compare experiences.

[kadan]

i think the crashes are related to specific locations/actions in such locations. For example the other day i was in Azamo Bay talking to the Armorer NPC and my game crashed 3 times on a row with the Device Hung issue. It was literally i opened the game back up, talk to npc, crash. 3 times on a row. If i do just main quests i can play for hours on end with 0 issues, but if i start doing side stuff its garanteed to crash somewhere.

Basically the game works fine for main quests, but doing side stuff = garanteed crash at some point, regardless of temps/playtime etc and that's been my experience so far, 41+ hours in with tons of crashes to Device Hung.

Which is fine, i don't expect everything in the game to work 100% on launch but yea, hope the devs can fix it soon

[Colonel Cornpop]

Opprinnelig skrevet av kadan:

i think the crashes are related to specific locations/actions in such locations. For example the other day i was in Azamo Bay talking to the Armorer NPC and my game crashed 3 times on a row with the Device Hung issue. It was literally i opened the game back up, talk to npc, crash. 3 times on a row. If i do just main quests i can play for hours on end with 0 issues, but if i start doing side stuff its garanteed to crash somewhere.

Basically the game works fine for main quests, but doing side stuff = garanteed crash at some point, regardless of temps/playtime etc and that's been my experience so far, 41+ hours in with tons of crashes to Device Hung.

Which is fine, i don't expect everything in the game to work 100% on launch but yea, hope the devs can fix it soon

I wish that were the case for me. Seems to crash the most when doing main quest missions. I don't think I've had a crash anywhere else but that.

[its4n00brain3r]

Opprinnelig skrevet av EASY BOT Elmer:

Opprinnelig skrevet av its4n00brain3r:

I thought you had AMD from what I read, unless I misread.
I havent found a fix that works bc I don't need a fix, I've had maybe 2-3 crashes so it hasnt been a issue for me really.
Capping your framerate can be done in multiple ways, with NVCPL, RTSS, ingame framelimiter, etc, some driver version varies what the better option is, variables include different games, but for me the NVCPL has been working fine.

There are still other variables you can do to optimize your system by uninstalling/disabling countless services and features that comes with Windows, tuning your system for optimal performance and such, not saying its a guaranteed fix but its guaranteed to work as intended.

Just a few examples I always do:
Disable the "High precision event timer" in Device Manager
Make sure MSI mode is on for the GPU (On 40 series it should be on by default)
Registry tweaks
+++

F r 3 3 t h y on YT has a good optimization pack free to use, I'd recommend it for anyone who's unsure how to optimize your rig for gaming, he's done a really good job putting it together.
Personally I only follow a few of the steps but I still keep the pack as a reminder for when I reinstall windows.

What the hell are you even doing here, what are you talking about? First you tell me you didn't even read OP and then you proceed to school people on How-To-Gaming-PC 101, don't waste my time.

Optimization is NOT the issue here, you'd know this if you read the actual message. If you're not affected by the crash or don't know how to fix it then move on, nobody needs to see you here.

Calm down kiddo.
I could easily tell you know little to nothing about computers when you were worried about high GPU usage, now if you wanna throw a temper tantrum thats cool, just be careful your keyboard doesn't overheat from your raging hot sausage fingers.

[arokh72]

I too have the same crashing issue. All was running well till Castle Kaneda.

CPU: 7800X3D
GPU: 7800XT, no fiddling, thus totally stock.
Driver: 24.5.1 thus the latest

No VSync, no DLSS, no FSR3, no frame gen, high settings, motion blur off. I'm only gaming at 1080 as well, so barely touching the VRAM.

The only thing I'm yet to try is reverting the GPU driver to a previous version.

Edit: Reverted to driver 24.4.1 at so far so *fingers crossed*

[Chinilutz]

Can anyone confirm if the new driver update fixes this?

[Hollow-01]

update your game driver through NVIDIA experience(it has to be version 552.44)

[copokcemb]

having this problem since yesterday
i have a 6700xt and 7600x, and even going back to the previous driver 24.4.1 wasn't enough since my game just crashed when i was doing komatsu forge quest, with the same message error
very annoying, where the ♥♥♥♥ are the hotfixes and new drivers for christ sake

[APx]

Opprinnelig skrevet av Zuko:

Can anyone confirm if the new driver update fixes this?

The new nVidia drivers ain't fixing sh*t. The latest update v555.85 completely broke the game for me. It's now saying:
"A problem has occurred with your display driver. This can be caused by out of date drivers, using game settings higher than your GPU can handle, an overheating GPU, or an error with the game. Please try updating your graphics drivers, or lowering your in-game settings. Current GPU and graphics driver: NVIDIA GeForce RTX 2070, 555.85."
After multiple restarts I found the game won't start at all with FSR3 enabled, and if I enable FSR3 in-game the game hardbricks my computer.

I have been playing on v552.44 and the game worked beautifully, I used FSR3 with almost everything maxed out and I did not have any crashes whatsoever before.

I will rollback my drivers from v555.85 to v552.44 and hope the issue fixes itself.

I hope this wasn't done intentionally by nVidia because in my case it seems to be too much of a specific issue, I mean the game works just fine at launch and after a new DRIVER update the game bricks itself when you enable FSR3? seems sketchy as hell