RE6 wont launch on Windows 11 24H2

[GuardianOfExile]

I'm hoping someone can help. The game starts with the black screen, like the very first black screen. It crashes and thats it. I don't have a config file to look at. Event viewer is blaming the exe for it.

Faulting application name: BH6.exe, version: 1.0.6.165, time stamp: 0x51960399
Faulting module name: BH6.exe, version: 1.0.6.165, time stamp: 0x51960399
Exception code: 0xc0000005
Fault offset: 0x00b3c409
Faulting process id: 0x1B6C
Faulting application start time: 0x1DB70DBBA24371F
Faulting application path: E:\SteamLibrary\steamapps\common\Resident Evil 6\BH6.exe
Faulting module path: E:\SteamLibrary\steamapps\common\Resident Evil 6\BH6.exe
Report Id: d69aeb7b-bb41-4a4f-aeb9-5e9318410601
Faulting package full name:
Faulting package-relative application ID:

Any ideas?

[GuardianOfExile]

I forgot to mention, I already updated Nvidia drivers, check for windows and RE6 updates, the sfc/scannow and DISM but nothing worked.

[johnnm9]

i don't know if this will help, but try to open the game with an older version of windows (it's a feature), preferably 10

[FoodsDrinks]

1. Reinstall your graphics driver using DDU and install the latest driver version:
Sometimes, corrupted or outdated graphics drivers can cause issues with your gaming performance. To do a clean video driver install, many enthusiasts use a third-party program called Display Driver Uninstaller (DDU), which completely removes components that were part of the original driver installation package.

Run DDU and uninstall old video driver.
Install the latest OEM video card driver and reboot your PC.
For the latest AMD drivers, click here.
Run the latest DirectX installer package and reboot your PC.

Please also make sure to update your integrated GPU and other AMD drivers with the official AMD Adrenalin software.

2. Run Steam and the game with elevated rights (i.e. as administrator):
Running as administrator can sometimes resolve any permission-related issues with the application you are trying to launch. This can be done by right-clicking on the Steam.exe file and selecting “Run as administrator.” If that doesn’t work, try running the game’s .exe file in administrator mode as well.

3. Disable the Steam Overlay:
Overlays can interfere with game performance. Disabling Steam Overlay, and other overlays can improve performance or fix launch issues, in some cases. Additionally, you can turn on/off the Steam Overlay per game.

Find the game in your Library -> Properties...
Under the General tab, you'll find a checkbox for Enable the Steam Overlay while in-game

4. Try changing your Screen Resolution:
We would kindly ask you to try disconnecting your monitors and only keeping one connected while troubleshooting. Afterward, please try lowering your Windows monitor screen resolution setting from 3840 x 2160(p) to 1920x1080(p) and check if you can launch the game.

5. Try restoring your AMD GPU to the default settings:

Click the Start button and type 'AMD Software'.
In 'AMD Software', click on 'Settings' and select 'System' from the sub-menu.
Locate 'Factory Reset' and click on 'Perform Reset'.
After the reset is complete, the AMD Software should display the Quick Setup screen upon launch.
You can choose 'Skip This' to bypass the Quick Setup and use the default settings.

6. If applicable, revert overclocking to default values:
Overclocking can sometimes lead to instability and compatibility issues. If you are overclocking your hardware, reverting to default clock values can help prevent some of the aforementioned issues.

7. Repair the Steam Client:
Corrupted Steam files can lead to various problems, including game crashes and performance issues. Repairing the client may help prevent that. In order to do this, please follow the steps below:

Start up the Run application.
In the dialogue box, type the address of your Steam directory, followed by bin, then the exe and finally followed by a space and a “/repair”.
The final command will look something like this: "C:\Program Files (x86)\Steam\bin\SteamService.exe /repair".

8. Install or update Microsoft Visual Studio C++ and Microsoft .NET Framework:
A lot of games require specific runtime libraries to run properly. Making sure that the libraries specified above are installed and/or updated can help with launch issues.

Microsoft Visual Studio C++
Microsoft .NET Framework

9. Check your graphics driver settings & computer power settings:
To reiterate, some high end integrated graphics chips and modern laptop class discrete GPUs may work, but have not been tested, nor are they officially supported by Capcom. Computers with dual GPUs, such as an Integrated Graphics Processor + Dedicated Graphics Card, may need additional configuration in the event the integrated processor is overriding the dedicated graphics drivers.

For dual AMD “Switchable Graphics” GPU, follow these steps:

Open the AMD Catalyst Control Center
Under “Switchable Graphics”, select the High Performance section and select the game (if it is not in the list you can add it manually by clicking 'Browse')
Click ‘Apply’
Close the AMD Catalyst Control Center and launch the game

Double-check your Windows graphic settings:
It's possible that the Windows Graphics settings are overriding the AMD settings.

Open the Windows Start Menu
Search for "Graphics Settings"
Select "Resident Evil 6" or add it manually by browsing for the game.exe from the install folder
Select "Options"
Select "High performance and Save"

Please also confirm for us if the issue persists when using your integrated GPU.

Additionally, double-check your desktop / laptop’s power settings by performing the following:

If using a laptop, ensure the charger is connected while playing.
Open Control Panel
Select Power Options
Select “Change Plan Settings”
Select “Change advanced power settings”
From within the dropdown menu, select “High performance” and click ‘Apply’ then ‘OK’
Launch the game

If you are using a laptop, please make sure your Power mode is set to "Best performance".

10. Perform an SFC scan:
System files can get corrupted and affect game performance and/or stability. In cases like this, System File Checker can help identify and repair corrupted system files. For more information, please check this Microsoft article: Use the System File Checker tool to repair missing or corrupted system files.

11. Perform a Clean Boot:
In some cases, third party applications can affect the game's performance and/or stability. Performing a clean boot can help you determine if that's the case. For more information, please check this Microsoft article: How to perform a clean boot in Windows.

[Patrikjp25]

I had the same error but I fixed it, start the game without the HDMI cable connected then put it and the game will start normally