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The weird thing, is that it launched and worked perfectly fine. But I had force closed it because i had forgotten to change some audio settings with my pc, and when I started it back up I got the same error.
Had already reinstalled, verified file integrety, updated windows and my drivers, same issue.
Do you get the error message sometime after the game successfully launches, or does it occur when you attempt to launch it?
I'd also like to get the specs for the system you're using. There's an easy way to do that if you don't remember everything installed in your system.
1. Open the Start Menu
2. Enter "dxdiag" into the field labeled "Type here to Search".
3. Press Enter
4. Click on "Save All Information"
5. Open the new file
6. Copy Everything under "System Information"
7. Post that info here
8. Go back to the file and copy everything under "Display Devices" up to "Rank Of Driver"
7. Post that info here.
I'll take a look and see if I can find any information or replicate the issue in a virtual machine. Also, hold on to that file. I may need more information from it later on.
It always happens when i go to try and launch it. just keep in mind it is doing it for all my resident evil games as well as dark souls...ugh...
here is this information for you not sure if this is what your asking of me though, so i apologise.
------------------
System Information
------------------
Time of this report: 6/4/2017, 21:23:24
Machine name: DESKTOP-2QDIAED
Machine Id: {62E57D1E-14BC-41E1-AADC-C922BAD88540}
Operating System: Windows 10 Home 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-78LMT-S2
BIOS: Award Modular BIOS v6.00PG
Processor: AMD FX(tm)-4300 Quad-Core Processor (4 CPUs), ~3.8GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
Page File: 6923MB used, 6386MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.15063.0000 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: AMD Radeon R7 250 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x682B)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_682B&SUBSYS_30121462&REV_87
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 6123 MB
Dedicated Memory: 2029 MB
Shared Memory: 4094 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: HP Pavilion 22cw IPS LED Backlit Monitor
Monitor Model: HP 22cwa
Monitor Id: HWP3184
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HD15
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\c0314337.inf_amd64_21ee54ffe6f42e4c\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0314337.inf_amd64_21ee54ffe6f42e4c\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0314337.inf_amd64_21ee54ffe6f42e4c\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0314337.inf_amd64_21ee54ffe6f42e4c\amdxc64.dll
Driver File Version: 22.19.0165.0512 (English)
Driver Version: 22.19.165.512
DDI Version: 12
Feature Levels: 11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.2
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 5/16/2017 5:00:00 PM, 1675840 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-2B6B-11CF-D275-B7103BC2DB35}
Vendor ID: 0x1002
Device ID: 0x682B
SubSys ID: 0x30121462
Revision ID: 0x0087
Driver Strong Name: oem28.inf:cb0ae414e6fff65a:ati2mtag_R577BDS:22.19.165.512:pci\ven_1002&dev_682b&subsys_30121462&rev_87
Rank Of Driver: 00D10000
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Unknown
DXVA-HD: Unknown
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.8036 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/5/2017 12:00:00 AM, 5545512 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
---------------------
Sound Capture Devices
---------------------
---------------------
Video Capture Devices
Number of Devices: 0
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1A2C, 0x2124
FF Driver: n/a
Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1A2C, 0x2124
FF Driver: n/a
Device Name: Gaming Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x093A, 0x2532
FF Driver: n/a
Device Name: Gaming Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x093A, 0x2532
FF Driver: n/a
Poll w/ Interrupt: No
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4397
| Matching Device ID: USB\ROOT_HUB
| Service: usbhub
| Driver: usbhub.sys, 3/18/2017 13:56:35, 511904 bytes
| Driver: usbd.sys, 3/18/2017 13:56:35, 32160 bytes
|
+-+ USB Composite Device
| | Vendor/Product ID: 0x093A, 0x2532
| | Location: Port_#0002.Hub_#0004
| | Matching Device ID: USB\COMPOSITE
| | Service: usbccgp
| | Driver: usbccgp.sys, 3/18/2017 13:56:35, 173984 bytes
| |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x093A, 0x2532
| | | Location: 0000.0013.0000.002.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 3/18/2017 13:56:35, 40960 bytes
| | | Driver: hidclass.sys, 3/18/2017 13:56:35, 180736 bytes
| | | Driver: hidparse.sys, 3/18/2017 13:56:35, 40960 bytes
| | |
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x093A, 0x2532
| | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| | | | Service: mouhid
| | | | Driver: mouhid.sys, 3/18/2017 13:56:35, 33280 bytes
| | | | Driver: mouclass.sys, 3/18/2017 13:56:35, 60320 bytes
| | |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x093A, 0x2532
| | | Location: 0000.0013.0000.002.000.000.000.000.000
| | | Matching Device ID: USB\Class_03
| | | Service: HidUsb
| | | Driver: hidusb.sys, 3/18/2017 13:56:35, 40960 bytes
| | | Driver: hidclass.sys, 3/18/2017 13:56:35, 180736 bytes
| | | Driver: hidparse.sys, 3/18/2017 13:56:35, 40960 bytes
| | |
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x093A, 0x2532
| | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 3/18/2017 13:56:35, 40448 bytes
| | | | Driver: kbdclass.sys, 3/18/2017 13:56:35, 64416 bytes
|
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4396
| Matching Device ID: USB\ROOT_HUB20
| Service: usbhub
| Driver: usbhub.sys, 3/18/2017 13:56:35, 511904 bytes
| Driver: usbd.sys, 3/18/2017 13:56:35, 32160 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x1A40, 0x0101
| | Location: Port_#0001.Hub_#0006
| | Matching Device ID: USB\Class_09
| | Service: usbhub
| | Driver: usbhub.sys, 3/18/2017 13:56:35, 511904 bytes
| | Driver: usbd.sys, 3/18/2017 13:56:35, 32160 bytes
| |
| +-+ USB Composite Device
| | | Vendor/Product ID: 0x1A2C, 0x2124
| | | Location: Port_#0002.Hub_#0008
| | | Matching Device ID: USB\COMPOSITE
| | | Service: usbccgp
| | | Driver: usbccgp.sys, 3/18/2017 13:56:35, 173984 bytes
| | |
| | +-+ USB Input Device
| | | | Vendor/Product ID: 0x1A2C, 0x2124
| | | | Location: 0000.0013.0002.001.002.000.000.000.000
| | | | Matching Device ID: USB\Class_03&SubClass_01
| | | | Service: HidUsb
| | | | Driver: hidusb.sys, 3/18/2017 13:56:35, 40960 bytes
| | | | Driver: hidclass.sys, 3/18/2017 13:56:35, 180736 bytes
| | | | Driver: hidparse.sys, 3/18/2017 13:56:35, 40960 bytes
| | | |
| | | +-+ HID Keyboard Device
| | | | | Vendor/Product ID: 0x1A2C, 0x2124
| | | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | | Service: kbdhid
| | | | | Driver: kbdhid.sys, 3/18/2017 13:56:35, 40448 bytes
| | | | | Driver: kbdclass.sys, 3/18/2017 13:56:35, 64416 bytes
----------------
Gameport Devices
----------------
------------
PS/2 Devices
------------
------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 199.6 GB
Total Space: 953.4 GB
File System: NTFS
Model: TOSHIBA DT01ACA100 ATA Device
Drive: D:
Model: HL-DT-ST DVDRAM GH24NSC0 ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 10.00.15063.0000 (English), 3/18/2017 13:56:25, 160256 bytes
I had and still have driver issues with almost all games. Most of them don't recognize DirectX or the graphics card with the wrong drivers. I could solve this with installing an older driver.
So check other games and how they work.
All my games mostly work.
again the only ones that seem to NOT work are my resident evil ones OR my dark souls 3 x.x
From what I can see under the Display Devices, it looks like your using a 250 series driver. At least that's how the card appears to be detected. Are you using the Radeon R7 250, or is it another card in the series?
My initial thought is if you're using a "generic" driver applicable to a series of cards, it may not be optimized to properly handle DirectX. If that's the case, you may need to find the driver specific to your card and install that. Let me know what card you got and I'll go from there.
how do i do that?
right click on BH6.exe,
go to properties>compatability,
Run compatability troubleshooter
It should set the game to run in compatability mode with Windows 8.
Test the solution. It might come up with an error saying "Couldn't initialize Steam" or something like that. But just close the error and click continue in the compatability toubleshooter.
Say the solution solved your probllem, Save the settings, and try launching the game from Steam. That's what got it to work for me. Was the one thing I forgot to try out till i was out of options lol.
EDIT: Had the same error with RE0HD, the same fixed managed to work for that too.
EDIT:
The game launcher, I mean.
however when i tried running it again all i ran into was this error now:
D3DERR_NOTAVAILABLE : mpCore->GetDeviceCaps(adapter,devicetype,&caps)
I am not sure where to go to do this. also its no option for me to go to windows 7-8 x.x