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Assassin's Creed Valhalla

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Dren May 11, 2023 @ 12:24am
Activation Key needed but not available on Steam.
I hope I get help here, since Ubisoft Support can't really help me.
Whgen I start AC Valhalla, Ubisoft Connect starts to activate a key, but i don't have a key. On Steam, when I right klick on the game, under 'Manage' there is no option for a key, as suggested by Ubisoft.
Also, my Ubisoft Connect account is linked to my Steam account.
Without the key i can't start the game, hopefully someone has an idea what i can do to solve this.
Thanks in regards
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Showing 1-3 of 3 comments
76561199207623170 May 17, 2023 @ 6:36am 
Originally posted by Dren:
I hope I get help here, since Ubisoft Support can't really help me.
Whgen I start AC Valhalla, Ubisoft Connect starts to activate a key, but i don't have a key. On Steam, when I right klick on the game, under 'Manage' there is no option for a key, as suggested by Ubisoft.
Also, my Ubisoft Connect account is linked to my Steam account.
Without the key i can't start the game, hopefully someone has an idea what i can do to solve this.
Thanks in regards

Hi there and sorry for the late reply!

An activation key is not needed when you own the game on Steam. Could you please let me know how you are trying to launch the game? Via Steam or a desktop shortcut?

Thanks!

- Ubisoft Support
#1
Dren May 21, 2023 @ 2:05pm 
I already got a solution.
It seems that the popup shows up after you activate 'run as admin' in the games properties.
I disabled it and the game startet. I don't know what the base issue was, that my game didn't startet, but after i disabled it again, it seem to work.

Regardless, thank you for the support anyways.
#2
76561199205081135 May 24, 2023 @ 2:32am 
Originally posted by Dren:
I already got a solution.
It seems that the popup shows up after you activate 'run as admin' in the games properties.
I disabled it and the game startet. I don't know what the base issue was, that my game didn't startet, but after i disabled it again, it seem to work.

Regardless, thank you for the support anyways.


No problem, thanks for the update !

Feel free to let us know if you have questions, or if there's anything else we can help you with !


- Ubisoft Support
#3
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Showing 1-3 of 3 comments
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Assassin's Creed Valhalla > Player Support > Topic Details
Date Posted: May 11, 2023 @ 12:24am
Posts: 3

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