nick

[nicholas.webb]

After 50 hours OK i got this "An error occurred while launching this game: Disc write error - E:\SteamLibrary\steamapps\common\Assassin's Creed Valhalla\ACValhalla.exe" Does anyone have advice?

[Ubi-Mysterion]

Hi nicholas.webb! I'm sorry to hear about the disk write error. Could you please try this potential fix (as mentioned here: https://ubi.li/ZXjoB):

Clear Download Cache: Clearing the Steam download cache will cause the Steam client to flush locally cached configuration data and acquire it from the Steam servers again.

Navigate to your Steam -> Settings -> Downloads -> Clear Download Cache

Please let me know whether this helps! If not then I'll assist further with more troubleshooting steps ☺️

[nicholas.webb]

Disc write error ACValhalla.exe

game wont start again, report this same mess
age: Disc write errror

[Ubi-VaeVictoria]

We've merged this topic with your previous topic of the same issue for our Support Team to take a look at. Thank you!

[nicholas.webb]

Rebooting windows (10) usually fixes my problem. the suggested cache clearing and other stuff did not or was too mind boggling.
The failure to start refers to a read or write failure associated with the file ACValhalla.exe.
since then I've managed about 200 hours of gaming, but often have to restart ACValla twice. This takes a long time because the 200 Mb of Ubisoft stuff that has to load off the internet each time takes forever with my old clunky landline which does not exceed 3 Mb/s. Todays problem is all the great progress I made last night has disappeared and instead about 5 different fictitious "saves" allegedly recorded all at the same time today (I was out all day!) knock me back to earlier last night. (Trying to complete "The Raven and the Crow") I apologise for saying this as its a separate whinge. I appreciate all the work you folks do to help the rest of us.

[Ubi-Vinci]

Hey nicholas.webb,

Sorry to hear that you are still having issues with Assassin's Creed Valhalla.

If I understand it correctly, the error with the disc write message has been resolved by restarting your PC but now you have lost your progress and instead there are incorrect save files on your drive?

If a save file was not created on your PC for any reason, we will not be able to bring it back, sadly. We can advise you to check if your cloud sync is enabled in Ubisoft Connect settings and how to avoid such situation in the future.

You can do this after logging into Ubisoft Connect launcher, clicking the > sign next to your Ubisoft username, selecting Settings and ticking the Enable cloud save synchronization.

For Ubisoft Connect to create and save a progress file on your hard drive, you need to launch it with administrator rights[www.ubisoft.com]

Let us know if you have any other questions.