ubisoft connect not working

[edvin_13]

i try everything from ubisoft forum , but still the same errol 'Uplay has unrecoverable error and must shutdown'

[Ubi-Vinci]

Hey edvin_13

I'm sorry to hear that you experienced this type of error in Ubisoft Connect.

This usually means one of the Ubisoft Connect files is corrupted.
It can be a file that is located in a hidden folder, and it's not replaced when you simply reinstall the launcher.

Try the following steps:

Open the Run command by pressing Windows key and R at the same time.
Type "%LocalAppData%" in the box available.
•Delete the "Ubisoft Game Launcher" folder.

Let us know if this helped you.

[edvin_13]

I try, still not work

[edvin_13]

the same instalation run with no problem on the oldest laptop. The problem is on update on windows. How to resolve this?

[Ubi-Vinci]

Hey edvin_13

Sorry to hear it.
Is your Ubisoft Connect installed on the system C drive?

Did you uninstall it before manually deleting the files from %LocalAppData%?

Make sure you uninstall it completely then delete files from %LocalAppData%, then download and install[www.ubisoft.com]
the latest version and run it with administrator rights[www.ubisoft.com]