8 hours of stable play now constant crashing

[MulticamDruid]

I'm still in the area when you just get to england, making our first ally. Had zero issues but now I can't go 10 minutes without the game just closing outright, straight to desktop. Doesn't seem to have a cause, I can be walking, fighting, or whatever.

[craigsters]

When the game constantly crashes I verify the integrity of game files, both ubisoft connect and steam version have the verify files feature

If your game still crashes turn off VSync

Make sure your running the proper directx for the game

And try lowering the graphic setting's

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Note the game is known to crash during the monastery raids and Vagn's river raids, save before raiding, there's usually a yellow marker in the water before the raid , save before reaching that marker

Save your game often, there only 21 save boxes, so manage them, the top save is the newest save

I've been playing this on and off sense November 2020 with Ubisoft connect , other times I played rdr2 and days gone

[Mareshkel]

There is nothing you can do 0, zero, no, non, notheing and never trust anyone having a fix because it will crash again no matter what. I've been on this for multiple days diging old forum since 2020 to this date and tried every fix which all dosnt work. The issue seems to be tied to dx12 and the game. Ubisoft is aware of it, they refuse to admit it and they never fixed it and probably never will. There is only 2 thing you can do 1 deal with it and save often, 2 try to ask for a refund if your eligible or delete the game and wait fo maybe one day when Ubisoft will fix it (which they are known up never do).

[Romo]

Try something:

In your Documents folder, right click on Assassins Creed Valhalla, and untick the Read-Only dialog box. Apply it to all subfolders. See if it helps.

[BluntMethod]

I keep crashing as well, usually within an hour and I have tried probably 50 "fixes" which have worked for other users to try and solve the problem. Sometimes it will work for a few hours but it always crashes eventually no matter what I do.

I'm currently waiting for a fix from ubisoft but I'm not sure that it will ever come since some people have had these same issues since launch.

I have heard restarting your PC between crashes can reset the time between them (allow you to play longer before it starts crashing again) I haven't tried it myself yet because I have basically given up after trying everything I could find online dating back to launch.

I really hope they fix this as I love the game and would love to get back to playing it :(

[Viper]

It has never crashed on me..with around 80-100 hours of play. As much as 4-5 hours in a sitting. Could be a background program you have running causing issues, They can and do sometimes conflict with other programs that are running. As far as fixing something they have to reproduce the problem to actually fix it. PC configuration problems and problems due to what you have running on your PC are unlikely to have a fix. You can't fix something you can't recreate.

[BluntMethod]

Originally posted by Viper:

It has never crashed on me..with around 80-100 hours of play. As much as 4-5 hours in a sitting. Could be a background program you have running causing issues, They can and do sometimes conflict with other programs that are running. As far as fixing something they have to reproduce the problem to actually fix it. PC configuration problems and problems due to what you have running on your PC are unlikely to have a fix. You can't fix something you can't recreate.

I think a lot, if not most people, can play without any crashes at all. I wish I was one of them. However there is a surprising amount of people who have had crashes since day 1 and I personally have tried running my PC in "clean boot" mode as suggested on their troubleshooting page and I still crashed, this was with all non essential background tasks disabled.

There have been people who solved their crashing by turning off discord, among other programs but I've tried with all of those disabled as well and still I crashed.

I've tried verifying the files
Reinstalled three times (since the verify files is known to not work very well)
Lowered the graphics
Win 8 compatibility mode with full screen optimisations off
Gave Admin privileges
Clean boot mode
Disabled HAGS (Hardware accelerated GPU scheduling)
Limited the FPS to 60
Set monitor refresh rate to 60
Made an exception in my antivirus/firewall as well as disabled my antivirus/firewall
Set high priority in task manager
Changed from borderless to fullscreen n back again
Deleted the file cache and cache folders in documents/valhalla
Unchecked read only mode for documents/valhalla folder and subfolders
Updated windows (all optional updates as well)
Updated all drivers (this one almost goes without saying lol)
Along with quite a few things I have forgotten by now lol

My specs are - Win 11 - 3080ti - Ryzen 9 5950X - 32Gb RAM - SSD

It has really ruined my experience with the game which sucks because I always enjoy the little bit of time I get to actually play before I crash. Now it has turned into a troubleshooting nightmare where I am constantly on edge waiting for the next crash or hoping my new "fix" will have worked finally.

I plan to try it again if they patch it but I'm all out of ideas and I'm fairly sure it's not my system since no other games are giving me an issue and I have no corrupted drivers or anything like that.

[Ubi-Orion]

Hey there folks

I'm sorry to hear you're having issues with crashes at the moment

The first thing I would suggest is to attempt each step suggested here[support.ubi.com] besides those you have already attempted. These steps are known to resolve most of the common causes of crashing/freezing.

If after doing so you're still experiencing issues I'd then recommend opening a support case. You can reach us either through the support website[support.ubi.com] by opening a live chat session or alternatively through our social media accounts on Facebook[en-gb.facebook.com] and Twitter and they will be able to create a support case for you.

After you've opened the case if I can also ask you to attach two system reports to the case that will assist us in identifying any potential cause. The reports we need from you are:

MSInfo[support.ubisoft.com]
DxDiag[support.ubisoft.com]

Thanks.

- Ubisoft Support