game stuttering

[Thorfinn]

is there any way to fix the stutter in this game
btw my soecs are rtx 3050 r5 5600x ram16gb dual 600w and also i have no heting issues for both cpu and gpu

[Ubi-Pegasus]

Hey wailrachedi09

Sorry to hear you're experiencing some stuttering in your game.

To try and help resolve this, could you please take a look at our support article [www.ubisoft.com]on this topic to see if any of the steps inside help at all?

Does it help if you lower your graphical settings in game?

Please also make sure your GPU drivers are up-to-date and that your monitor settings are not set higher than their native mode, as this could put a strain on the graphics and cause some issues.

Let me know how you get on!

- Ubisoft Support

[Thorfinn]

my drivers are up to date also my refresh rate is native and even on low settings game stutter

[Ubi_TheBerry]

Originally posted by wailrachedi09:

my drivers are up to date also my refresh rate is native and even on low settings game stutter

Hey wailrachedi09,

There are multiple other troubleshooting steps beyond driver updates in the guide linked above - did you give all of these a try too?

- Ubisoft Support

[Thorfinn]

yes i did

[Ubi_TheBerry]

Originally posted by wailrachedi09:

yes i did

Thanks for the update wailrachedi09.

May we please also know what FPS / Refresh Rate you're running the game at?

Does capping the game to 60 help at all?

- Ubisoft Support

[Thorfinn]

it help little bit but still stutter sometimes
my avg fps is between 80 and 60fps and my refresh rate is 165hz

[76561199478578449]

Originally posted by wailrachedi09:

it help little bit but still stutter sometimes
my avg fps is between 80 and 60fps and my refresh rate is 165hz

Thanks for updating us.
Do you have any programs like hardware monitoring software, RGB controller software, that may conflict with ACV?

Do you notice an increase in hardware usage, via task manager when the stuttering occurs?

- Ubisoft Support

[Thorfinn]

i have msi afterburner but i tried to disable but still stuttering also i have no rgb software and task manager shows that everything is fine

[76561198885856812]

Hello wailrachedi09,

Thank you for the update.

In this case, could you please contact our team on our {LINK REMOVED} Support Site?
Please attach both of the following system files:

• {LINK REMOVED}DXDIAG
  
• {LINK REMOVED}MSINFO

You can also contact us via social media: {LINK REMOVED}Facebook or Twitter.

It will help our Customer Support team to investigate this further for you. If you have any additional questions, please let us know.

- Ubisoft Support

[XcopperX]

I had stuttering on the steam deck and i fixed it by doing this in desktop mode:
#1: go into ubisoft connect, turn off the overlay.
#2: Exit ubisoft connect and turn OFF your wifi, start the game and it will try to connect, click settings and select run in offline mode. Exit everything again and turn your wifi back on. Go back into game mode and the game runs fine now without ubisoft connect trying to run online in the background.

[Ubi-Vinci]

Thanks for sharing it, XcopperX.

Ubisoft Support