Keeps crashing

[ercrack]

It worked fine a week ago but when I picked it up again today ive had several crashes, no pattern to it. Respawn caused a crash, melee attack crashed and death caused a crash. Anyone know a fix?

[Invisible]

I started playing this game 2 weeks ago. had the occasional crashes (maybe 3-4 in 30 hours of playtime). today I started playing and it crashed after a few minutes. then again after 2 minutes. I tried all the troubleshooting steps: I could play for 30 minutes, then the next crash. it's always just an immediate crash to desktop without any message.

This will only be my second time I won't finish because of crashes (first one being darksiders 3).

[Hudżini]

People, they will not fix their games anyway. I, writing to support, created a ticket, where I described what was happening and by checking by logs I wrote them out the potential problem. This was almost a year ago, and when after 4 months I did not get a response, I already let go of this title as well as future ones. I have a similar problem with GR:Wildlands, Breakpoint without Vulkan mode and other games from this studio although not all.

PS. I do not support piracy, but I have heard about that on cracked versions the game works without problems.

[iexpectyoutodie]

OK gang, mine just went crazy this am crashing after 30 seconds on average. treid a couple of things, fixed frame rate, Ubisoft offline. One thing I changed was I added my Ubisoft "non-Steam" game to steam then launched from there, just played almost an hour. Worth a try, not sure, but I think that wokred for me

[GoateeMcGoatFace]

I really do find it hilarious that I had an original save game with 120 hours played and had zero crashes. Reinstall it to be a viking again for it to crash randomly, could be 5 minutes, could be 5 hours, could be instantly, other days it just works. I'd say I'm surprised but I'm really not with Ubisoft at this point.

[Ubi-Galaxy]

Hello everyone, while we do understand that this situation might not be ideal, the reasons why a game crashes might be different for each player. It could be due to a game issue, that is indeed true, but it is also true that some PC settings, drivers or hardware can also be responsible for the crashes as well.

That said, I would like you to follow these steps:
- Make sure your hardware is not overclocked: overclocking the CPU/GPU/RAM is not as necessary as it used to be back in the old days and it is mainly done for benchmark purpose. Overclocking can cause system instability that may lead certain apps/games to crash.
- Clean Boot: running resource-intensive applications alongside the game may strain your system, causing crashes. Please close unnecessary programs.
- Corrupted Game Files: Incomplete installations or corrupted game files can lead to instability. Verify game files using this guide.
- Software Conflicts: Other software on your system, such as antivirus or third-party utilities/overlays, may interfere with the game. Try running the game with minimal background processes.
- Overheating: Excessive heat can cause components to malfunction. Monitor your system's temperature, and ensure proper cooling.
- Restore your GPU settings to default: this will make sure no setting is conflicting, causing the game to crash
- Disable full screen optimization: Having this setting enabled may cause the game to crash, in some cases. Should you need a tutorial on how to disable it, please let us know.
- Keep all your system drivers up to date: outdated software and drivers may lead to compatibility issues.

If you follow these advices, you should minimize or fix the crashes.

Should you still need support, please let us know the following info:
- PC Specs (CPU, GPU, RAM, Windows version)
- Screen resolution and refresh rate
- GPU Drivers version
- Do you use programs such as MSI Afterburner or Riva Tuner?

Please let us know.

Thank you very much.

- Ubisoft Support

[oWe_Zatch]

Publicado originalmente por Ubi-Galaxy:

Hello everyone, while we do understand that this situation might not be ideal, the reasons why a game crashes might be different for each player. It could be due to a game issue, that is indeed true, but it is also true that some PC settings, drivers or hardware can also be responsible for the crashes as well.

That said, I would like you to follow these steps:
- Make sure your hardware is not overclocked: overclocking the CPU/GPU/RAM is not as necessary as it used to be back in the old days and it is mainly done for benchmark purpose. Overclocking can cause system instability that may lead certain apps/games to crash.
- Clean Boot: running resource-intensive applications alongside the game may strain your system, causing crashes. Please close unnecessary programs.
- Corrupted Game Files: Incomplete installations or corrupted game files can lead to instability. Verify game files using this guide.
- Software Conflicts: Other software on your system, such as antivirus or third-party utilities/overlays, may interfere with the game. Try running the game with minimal background processes.
- Overheating: Excessive heat can cause components to malfunction. Monitor your system's temperature, and ensure proper cooling.
- Restore your GPU settings to default: this will make sure no setting is conflicting, causing the game to crash
- Disable full screen optimization: Having this setting enabled may cause the game to crash, in some cases. Should you need a tutorial on how to disable it, please let us know.
- Keep all your system drivers up to date: outdated software and drivers may lead to compatibility issues.

If you follow these advices, you should minimize or fix the crashes.

Should you still need support, please let us know the following info:
- PC Specs (CPU, GPU, RAM, Windows version)
- Screen resolution and refresh rate
- GPU Drivers version
- Do you use programs such as MSI Afterburner or Riva Tuner?

Please let us know.

Thank you very much.

- Ubisoft Support

INTEL CORE I5 12600K 3.70GHz
32 ram
windows 11 pro
1080 ti msi graphic card
1920x1080 270hz
im not using any programs like msi or riva
what it keeps closing the game?

[Hudżini]

Publicado originalmente por Ubi-Galaxy:

Hello everyone, while we do understand that this situation might not be ideal, the reasons why a game crashes might be different for each player. It could be due to a game issue, that is indeed true, but it is also true that some PC settings, drivers or hardware can also be responsible for the crashes as well.

That said, I would like you to follow these steps:
- Make sure your hardware is not overclocked: overclocking the CPU/GPU/RAM is not as necessary as it used to be back in the old days and it is mainly done for benchmark purpose. Overclocking can cause system instability that may lead certain apps/games to crash.
- Clean Boot: running resource-intensive applications alongside the game may strain your system, causing crashes. Please close unnecessary programs.
- Corrupted Game Files: Incomplete installations or corrupted game files can lead to instability. Verify game files using this guide.
- Software Conflicts: Other software on your system, such as antivirus or third-party utilities/overlays, may interfere with the game. Try running the game with minimal background processes.
- Overheating: Excessive heat can cause components to malfunction. Monitor your system's temperature, and ensure proper cooling.
- Restore your GPU settings to default: this will make sure no setting is conflicting, causing the game to crash
- Disable full screen optimization: Having this setting enabled may cause the game to crash, in some cases. Should you need a tutorial on how to disable it, please let us know.
- Keep all your system drivers up to date: outdated software and drivers may lead to compatibility issues.

If you follow these advices, you should minimize or fix the crashes.

Should you still need support, please let us know the following info:
- PC Specs (CPU, GPU, RAM, Windows version)
- Screen resolution and refresh rate
- GPU Drivers version
- Do you use programs such as MSI Afterburner or Riva Tuner?

Please let us know.

Thank you very much.

- Ubisoft Support

You spam with the same crap since the beginning of this topic, people are not helped by it and you continue to give a ♥♥♥♥ about us because you made money anyway...

[oWe_Zatch]

Publicado originalmente por Rasghul:

Publicado originalmente por Hudżini:

You spam with the same crap since the beginning of this topic, people are not helped by it and you continue to give a ♥♥♥♥ about us because you made money anyway...

Exactly. You could have gotten the same tips from an enthusiastic indian "tech"guy on quora, that does absolutely nothing.

What overclock, what cleanboot? My pc was almost freshly out of box, I didn't even fiddle with anything, let alone oc, and that crap crashed to desktop every 5-60 minutes. They don't even take any responsibility for their mistakes and try to fix it, they just come up with the same exact generic copy-paste troubleshooting. It's disgusting, but hey, it's what you can expect from ubitrash, being disgusting is their trademark.

the fact that i paid 35 euros for crashes makes me sick of this.. im about to refund for real

[oWe_Zatch]

Publicado originalmente por Rasghul:

Publicado originalmente por oWe_Zatch:

the fact that i paid 35 euros for crashes makes me sick of this.. im about to refund for real

Go for it but first make sure you leave a review.

Publicado originalmente por Rasghul:

Publicado originalmente por oWe_Zatch:

the fact that i paid 35 euros for crashes makes me sick of this.. im about to refund for real

Go for it but first make sure you leave a review.

i did it on the commend

[Anorax]

Publicado originalmente por Ubi-Galaxy:

Please let us know.
Thank you very much.

- Ubisoft Support

Valhalla still has unsolved crashing issues and your devs have abandoned it. They even posted a news update saying they would no longer be supporting it.

It was randomly crashing on my old PC - 10700K / RTX3090 / Win11 - and it is randomly crashing on my new PC - 14700K / RTX4080 / Win11. It randomly crashes on my friends PC and he is running an AMD 7800X3D and an RTX4080. Suffice to say there is no point in reporting this anymore as your devs won't analyse what is wrong with the game code as they are no longer working on it. It's an absolute shame you have abandoned the game only three years after release. I don't expect any new content but I do expect Ubisoft to either continue bug fixing or if you can't do that then remove the game from sale on both Steam and the Ubisoft store as it is not fit for purpose.

[NIKopol]

Publicado originalmente por Anorax:

It was randomly crashing on my old PC - 10700K / RTX3090 / Win11 - and it is randomly crashing on my new PC - 14700K / RTX4080 / Win11.

Its NOT crashing on my 12600K and RTX 4090. You have an overheating problem inside your PC case.

Techically RTX 4080 and 4090 is the same GPU, 4090 just more powerful. So if it is a game-side problem it should crash on my RTX 4090... but game isnt crashing.

Stop using false and stupid accusations towards developers. Change your PC case, reinstall Windows 11 and use newest video driver for GPU and IT WILL HELPS YOU.

[Anorax]

Publicado originalmente por NIKopol:

Stop using false and stupid accusations towards developers. Change your PC case, reinstall Windows 11 and use newest video driver for GPU and IT WILL HELPS YOU.

And you have no idea what you are talking about. I ran two entirely different computers and both were having Valhalla crashes. Both computers run cool and do not "overheat". Both computers were running the very latest nVidia driver. I have hundreds of other games including the very latest games like Cyberpunk, Starfield, and Alan Wake II and they all run fine. Enough people have reported crashing issues to know it is an issue. You are not adding any value to this conversation for those of us with crashing issues in Valhalla so stop responding.

[NIKopol]

Reported as throlling.

[<3]

Publicado originalmente por NIKopol:

Reported as throlling.

just shut up, You don't know anything.

[Shabba Oliver]

I'm also having this problem, I have almost 100 hours of play, and randomly my game just closes, no error message or anything appears, I'm having to do a savecam to avoid losing progress... But it's getting annoying...