CD Key not present

[catt1331]

I can't find my CD Key in my game, and can't validate in the Ubisoft Connect. I tried following the instructions, but there is no CD Key.

[craigsters]

https://imgur.com/plBEkKK <---my support ticket response , i made a support ticket about my cd key issue and here's there reply

there supposed to be a coge wheel for each game with a manage my cd key option in it's menu, and mine had no option

[Caduryn]

There is no CD Key because there is no Key needed.
And there is no suppose of a coge wheel for the same reason, there is simply no Key.

Your Verification failed.

[Ubi_TheBerry]

Originally posted by catt1331:

I can't find my CD Key in my game, and can't validate in the Ubisoft Connect. I tried following the instructions, but there is no CD Key.

Hey catt1331,

Apologies for the delay!

As digital titles are automatically activated / bound to your Steam and Ubisoft accounts, no key is required.

If you're being asked for a key on launch by Ubisoft Connect, please try verifying the game's files[ubi.li].

If there's no change, please give the below a try;

Firstly, please make sure you're launching Steam and Ubisoft Connect with admin privileges, by following these steps[ubi.li].

Then, please, navigate to the Ubisoft Game Launcher "cache" folder, by default located here: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache

Open the cache folder and move the "ownership" folder to a safe location.

Once you have backed up that folder, delete the "cache" folder.

After deleting the cache folder, please verify the game files within Steam[ubi.li].

If an issue is found, you will be given the option to Repair, click Repair. After repairing the issue, please verify the game again until no issues are found.

When this has been completed, try launching the game again.

Let us know how you get on!

- Ubisoft Support

[catt1331]

Originally posted by Ubi_TheBerry:

Originally posted by catt1331:

I can't find my CD Key in my game, and can't validate in the Ubisoft Connect. I tried following the instructions, but there is no CD Key.

Hey catt1331,

Apologies for the delay!

As digital titles are automatically activated / bound to your Steam and Ubisoft accounts, no key is required.

If you're being asked for a key on launch by Ubisoft Connect, please try verifying the game's files[ubi.li].

If there's no change, please give the below a try;

Firstly, please make sure you're launching Steam and Ubisoft Connect with admin privileges, by following these steps[ubi.li].

Then, please, navigate to the Ubisoft Game Launcher "cache" folder, by default located here: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache

Open the cache folder and move the "ownership" folder to a safe location.

Once you have backed up that folder, delete the "cache" folder.

After deleting the cache folder, please verify the game files within Steam[ubi.li].

If an issue is found, you will be given the option to Repair, click Repair. After repairing the issue, please verify the game again until no issues are found.

When this has been completed, try launching the game again.

Let us know how you get on!

- Ubisoft Support

Thanks for your reply, your instrutions worked.

[Ubi-Orion]

Originally posted by catt1331:

Originally posted by Ubi_TheBerry:

Hey catt1331,

Apologies for the delay!

As digital titles are automatically activated / bound to your Steam and Ubisoft accounts, no key is required.

If you're being asked for a key on launch by Ubisoft Connect, please try verifying the game's files[ubi.li].

If there's no change, please give the below a try;

Firstly, please make sure you're launching Steam and Ubisoft Connect with admin privileges, by following these steps[ubi.li].

Then, please, navigate to the Ubisoft Game Launcher "cache" folder, by default located here: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache

Open the cache folder and move the "ownership" folder to a safe location.

Once you have backed up that folder, delete the "cache" folder.

After deleting the cache folder, please verify the game files within Steam[ubi.li].

If an issue is found, you will be given the option to Repair, click Repair. After repairing the issue, please verify the game again until no issues are found.

When this has been completed, try launching the game again.

Let us know how you get on!

- Ubisoft Support

Thanks for your reply, your instrutions worked.

Glad it's sorted and thanks for getting back to us to let us know. Enjoy the game!

Cheers,

- Ubisoft Support