Assassin's Creed Valhalla

Assassin's Creed Valhalla

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speedY [ Я v Ь ] 26 DIC 2022 a las 5:54 a. m.
5 CTD's in 1 hour?!
So I don't think they'll fix anything, but since days I get so much CTD's and always there's something with the launcher it says. How should I play this game, if I can't finish the main quests withoug getting a CTD? It's so annoying
Publicado originalmente por Ubi_TheBerry:
Hey there guys,

Thank you for your reports in regards to performance issues and crashing when playing Assassin's Creed: Valhalla, I'm sorry you're experiencing this.

This has been raised to the team to investigate, but as there's been a lot of suggestions noted here, we'd like to better understand what does / doesn't help with the issue.

Please be sure that you give all of the steps in our PC troubleshooting guide[ubi.li] a try too as a starting point, including verifying the game's files[ubi.li].

We ask you please also ensure your GPU drivers are fully up to date too.

Some other workaround suggestions from this thread I'd like to check are;

- Disabling the Ubisoft Connect overlay[ubi.li]
- Disabling Cloud Saves[www.ubisoft.com] in Ubisoft Connect
- Clearing Steam's Download Cache

If you continue to have issues, please could you confirm the following;

- Your PC specs (GPU, CPU, RAM, OS, Laptop / Desktop)?
- How far into a session do you get before crashes occur?
- Do you receive a Cloud Sync Error when the game crashes?
- Does the game crash when completing a certain action / after a certain time?

UPDATE 10.01.2022

The Assassin's Creed Valhalla team have also requested system files and saves from those affected.

If you're experiencing issues with crashes, please contact us directly via our Support Site[ubi.li] , Facebook[ubi.li] or Twitter[ubi.li] and include the following system files.

DxDiag[ubi.li]

Msinfo[ubi.li]

Please also ensure you have a your save uploaded to the cloud.

Thanks for your assistance here guys!

- Ubisoft Support
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Mostrando 151-165 de 379 comentarios
Ki11s0n3 30 DIC 2022 a las 8:28 a. m. 
Publicado originalmente por 6Taylor4:
Publicado originalmente por Ki11s0n3:
Considering a ton of people are having the same issue I doubt it.
Calling me a liar?
I'm saying a ton of people are having the same issue so I doubt it's on my end. Just because you haven't had a crash yet doesn't mean that there isn't a problem. From what I've been experiencing as well as others it seems to be some sort of memory leak because it starts happening during long periods of play time and when you have a save file with like 20-30+ hours. The game isn't constantly crashing, but it does it enough to be annoying and enough to point out an issue with the game.
Mu6o 30 DIC 2022 a las 9:49 a. m. 
Confirmation that only nVidia players are getting crashes
Hey this may sound crazy, but maybe Ubisoft is not responsible for the Crashes.
Well not entirely.

I haven't also seen a single thread that a person with AMD graphics card has crashes on the game, please correct me.

I have updated all my drivers.
I have updated my OS. Verified integrity of cache.
I have made sure that in nvidia control panel the 3D settings are Power Management Mode - Preferred Maximum performance.

There are specific spots that the game crashes - yes.

But the weird part is that the Video Driver actually crashes the game.

If you all look at your Event Viewer you mind find the following two error and warning messages for sure:

Error 0 and Error 4101

Both are for the nvidia drivers.

So while the product is not broken, it breaks our graphics driver and makes it to restart.
That's all the CDT that have happened to me.

I wish to point out that all other games that I play on my PC have no crashes and the crash of the driver happens only in Assasins Creed Valhalla.
A second thing I wish to point out is that these errors and crashes are observed only on DX12 games as I went down the rabbit hole...

Ubisoft Devs, could you please speak with nVidia on the matter?
Última edición por Mu6o; 30 DIC 2022 a las 9:50 a. m.
breadman 30 DIC 2022 a las 9:49 a. m. 
i'm on nvidia and no crashes here
Mu6o 30 DIC 2022 a las 9:51 a. m. 
Publicado originalmente por breadman:
i'm on nvidia and no crashes here
Could you please give us more details. What is your graphics card, what drivers do you have currently installed?
How many hours are you into the game and the mission?

Thank you!
breadman 30 DIC 2022 a las 9:52 a. m. 
i7 6700k
3060 ti
32gb ram
latest drivers

i dunno what mission, maybe 20 hours in
craigsters 30 DIC 2022 a las 9:53 a. m. 
My 3D settings are Power Management are set to normal in the nvidia control panel

I turned off Vsync on the control panel too


Alienware Aurora R12 NVIDIA GeForce RTX 3060 Ti 8GB GDDR6 LHR
11th Gen Intel® Core™ i7 11700KF (8-Core, 16MB Cache, 3.6GHz to 5GHz w/Intel® Turbo Boost Max)
Windows 10 Business class
memory
16GB, 2x8GB, DDR4, 3200MHz, XMP
harddrive
1TB M.2 PCIe NVMe SSD

Dell 27 Curved Gaming Monitor -S2721HGF , 144Hz refresh rate and 1ms MPRT (4ms, GTG)NVIDIA G-SYNC
Última edición por craigsters; 30 DIC 2022 a las 9:57 a. m.
[-iD-] 30 DIC 2022 a las 9:57 a. m. 
haven't had any crashes, specs are on profile. latest drivers. power settings on max.
Última edición por [-iD-]; 30 DIC 2022 a las 9:59 a. m.
Mu6o 30 DIC 2022 a las 10:00 a. m. 
Publicado originalmente por breadman:
i7 6700k
i dunno what mission, maybe 20 hours in
Nice, thank you! There is a mission where you "raid" some village and when you fight if you switch to torchlight it crashes... around 90% of the time. I had to replay that several times. It's from Ivaar and Ubba questlines. Please let me know if you have did it and if you are playing on Ultra.


Publicado originalmente por craigsters:
My 3D settings are Power Management are set to normal in the nvidia control panel
....
Thank you as well.
The 3D settings I read that are a "solution" but don't seem to work for me. There is a spot in the game on the 3rd DLC that 100% crashes and I haven't played in several hours now just to figure it out...

I have an UltraWide which is not G-Synced.

If you had crashes can you share if you observe the same warnings that the display driver has crashed?

Publicado originalmente por -iD-:
haven't had any crashes, specs are on profile. latest drivers. power settings on max.
Thank you!
Última edición por Mu6o; 30 DIC 2022 a las 10:02 a. m.
craigsters 30 DIC 2022 a las 10:08 a. m. 
https://imgur.com/FIaa2GO <--- my video drivers are in this FPS in game screenshot, I put a yellow box round where to look in image

https://imgur.com/mPJLbTi <--Geforce Experience had a drivers update waiting for me just now
Última edición por craigsters; 30 DIC 2022 a las 10:22 a. m.
[-iD-] 30 DIC 2022 a las 10:20 a. m. 
you can try running your drivers in debug mode to see if that fixes the crashing.
vaanomega 30 DIC 2022 a las 10:20 a. m. 
What OS are you using ?
I'm on window 11, and got many crashes

The game's Perfromance-viewer seems to not properly see what OS i'm using, it says Windows 10 while i'm using windows 11

I'm playing on a laptop
RTX 3080 ti
Intel i9-12900H
64 gb 4800MHz
Bios and Drivers up to date

I'm playing on max settings at 80+ fps at 1440p
Mu6o 30 DIC 2022 a las 10:43 a. m. 
Publicado originalmente por craigsters:
https://imgur.com/FIaa2GO <--- my video drivers are in this FPS in game screenshot, I put a yellow box round where to look in image

https://imgur.com/mPJLbTi <--Geforce Experience had a drivers update waiting for me just now
Yes these are not the newest drivers.
Publicado originalmente por -iD-:
you can try running your drivers in debug mode to see if that fixes the crashing.
Yes, I will do that just now. I thought Performance Mode maybe tweeked it but it was a dud. It crashed a mere moments ago.
Publicado originalmente por vaanomega:
What OS are you using ?
....
Windows 10, I am not to keen to upgrade soonish.
My BIOS is not up to date, but I really don't want to touch it... as it semi-supports my processor. It's a B550 Phantom Gaming and I am on the BIOS that supports the 5000 Series. Upgrading an Asrock is surely scary for me, nothing like GB or ASUS.. Man I should change my Motherboard.

Also considering Windows 11 still in Beta it's normal. It will be the same Transition probably from Vista to 7. Or 8 to 8.1 to 10. Or 98 to XP.

I have a WD 3840x1440 on Ultra I am getting around 100-120 FPS with a desktop 3080.

Still not sure tho, why the crashes happen. I have lowered the scalability, I have lowered the settings just to test and yet at specific moments where the usage of the GPU spikes then it hits and it always spikes regardless of Medium, High, Ultra settings...
Ares Fire 30 DIC 2022 a las 11:01 a. m. 
Publicado originalmente por 6Taylor4:
Publicado originalmente por ahbengsalty:
i started having alot of crashes after 50+ hrs playing. I dont see how my system is the problem here
are you in the developers group in MS? You can join the beta tsting simply by asking. That gives you access to updates long before general release. After I joined, my drivers started to get updated regularly - they never got addressed before that. My system ran faster, more stable and responsive, and the added features available are very useful. Also my system is brand new, and robust:
12th Gen Intel(R) Core(TM) i9-12900F 2.40 GHz
64.0 GB (63.9 GB usable)
Windows 11 Home
NVIDIA GeForce RTX 3070 Ti 10GB
MSI MB Model MS-7D37

NO CRASHES!


no one cares for your system requirements
besides, if a game runs perfectly fine for 50+ hours and then begins to crash its not really the fault of a system because if it was it would either not run at all, or crash on startup
same with the game Vampyr. ran perfectly fine but began to crash in Chapter 4, and more people had that experience. might be faulty code at work here considering oi run the game on ultra settings no lag whatsoever and no frame drops either, but i do get a crash every 3 hours or so
6Taylor4 30 DIC 2022 a las 11:04 a. m. 
Publicado originalmente por breadman:
i'm on nvidia and no crashes here
ditto 3070 Ti
craigsters 30 DIC 2022 a las 11:08 a. m. 
So the drivers 527.56 I installed in the last hour from Geforce Experience are also outdated?
12/08/2022 was the release date
Última edición por craigsters; 30 DIC 2022 a las 11:08 a. m.
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Publicado el: 26 DIC 2022 a las 5:54 a. m.
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