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Assassin's Creed Valhalla

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TheHobbitses Mar 7, 2023 @ 11:07am
Audio problem
got a question, so i bough the game on special and started it, but my audio is completely freaking out, collision with certain units just arent there and peoples dialogue are just stopped or some arent even there, i looked online and some people say there are audio issues and ubisoft isnt going to fix it, but is it really this bad ? or is there just something wrong with my game ?
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Originally posted by 76561198885856812:
Hello TheHobbitses,

Thanks for reaching out and I'm sorry to hear that you are experiencing audio issues.

This does not sound right, especially when you mentioned that some of the dialogues are missing as well.

Can you please try the troubleshooting steps {LINK REMOVED}? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
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Showing 1-5 of 5 comments
lucent Mar 7, 2023 @ 11:12am 
Not sure, all I ever heard were people wanting the music louder. Also some people were complaining using headphones or something.
#1
TheHobbitses Mar 7, 2023 @ 11:34am 
well ive been using my speaker, but i could barely hear what was said in the intro, i turned the vbolume up a lot, tried restarting the game and checking the files, man i really wanna play this game but this audio doesnt work for me. Unsure what to do, my other acc games are fine with the audio, checked them as well. Maybe ill just try and reinstall the game
#2
lucent Mar 7, 2023 @ 11:37am 
I'm using speakers myself, I can hear everything but I wish I could make the music louder.
#3
The author of this thread has indicated that this post answers the original topic.
76561198885856812 Mar 10, 2023 @ 1:23am 
Hello TheHobbitses,

Thanks for reaching out and I'm sorry to hear that you are experiencing audio issues.

This does not sound right, especially when you mentioned that some of the dialogues are missing as well.

Can you please try the troubleshooting steps {LINK REMOVED}? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
#4
TheHobbitses Mar 10, 2023 @ 1:41am 
hey i forgot to close this thread, i ended up refunding the game as i could not fix the problem, but thanks for reaching out and helping non the less

Originally posted by UbiMark:
Hello TheHobbitses,

Thanks for reaching out and I'm sorry to hear that you are experiencing audio issues.

This does not sound right, especially when you mentioned that some of the dialogues are missing as well.

Can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support
#5
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Assassin's Creed Valhalla > General Discussions > Topic Details
Date Posted: Mar 7, 2023 @ 11:07am
Posts: 5

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