wont start

[Fimcro]

Hey guys, if i start the game via steam ubisoft connect poppin up. short time ac valhalle Launch poppin up both close and its done xD nothnig happens after that ...

[IR4TE]

I have the same problem here, tried compatibility modes, running as admin and other fixes but it won't start

[IR4TE]

Originally posted by OptimalButthole:

Restart your computer
Start up ubisoft connect first and make sure you are signed on.
Open steam
launch the game through steam
Wait for it to connect and open the game itself.

It should work now. If not then I'm sorry.

Are you serious? Your helpful advice is to start the game how it's usually started? Why didn't I think of that.

[76561198885856812]

Hello Fimcro and IR4TE,

Thanks for reaching out and I'm sorry to hear that you are unable to start your game.

Can you please share your full PC specs, so we can have a look? Secondly, can you please try the troubleshooting steps {LINK REMOVED}in this article? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support

[gibbo1977]

Originally posted by Fimcro:

Hey guys, if i start the game via steam ubisoft connect poppin up. short time ac valhalle Launch poppin up both close and its done xD nothnig happens after that ...

I have been having the same issue for about a month, came back and they updated the Steam client. the game started the controller inputs had all been reversed to Microsoft controller inputs. then the game crashed, now the game wont start. I have reinstalled, verified files, updated drivers, tried to start from UBISOFT Connect, unplugged the playstation controller, tried just on PC, nothing. After all this when you shut down the game it still says it is running in Steam..there is definitely an issue with the steam launcher and Ubisoft connect, they are not talking to each other.

For a game that has been out so long on console it is rubbish the steam and PC translation is so bad.

[76561198885856812]

Hello gibbo1977,

Thanks for reaching out and I'm sorry to hear that you are still experiencing crashes.

Can you please confirm if you performed all of the steps I provided in this thread?

If so, could you please contact our team on our {LINK REMOVED} Support Site?
Please attach both of the following system files:

• {LINK REMOVED}DXDIAG
  
• {LINK REMOVED}MSINFO

You can also contact us via social media: {LINK REMOVED}Facebook or Twitter.

It will help our Customer Support team to investigate this further for you. If you have any additional questions, please let us know.

- Ubisoft Support

[OldManTired]

+1

[gibbo1977]

Ok, Update everyone, game starts now.

The only rub points now are that if i use rumble on my PS4 controller the game just lags my controller out...i just stand there and do nothing...i removed rumble and it seems to work ok again. Secondly, the PS4 prompts on screen are back to Xbox prompts....i don't know why however this just grinds my gears.

For a 100hr's plus everything worked fine, now i have to have a cheat sheet to figure out what buttons to press... i have tried the steam client to set up the controller.....Soooooo many options.

[OldManTired]

Originally posted by gibbo1977:

Ok, Update everyone, game starts now.

The only rub points now are that if i use rumble on my PS4 controller the game just lags my controller out...i just stand there and do nothing...i removed rumble and it seems to work ok again. Secondly, the PS4 prompts on screen are back to Xbox prompts....i don't know why however this just grinds my gears.

For a 100hr's plus everything worked fine, now i have to have a cheat sheet to figure out what buttons to press... i have tried the steam client to set up the controller.....Soooooo many options.

Did it just randomly start working again? If you go to the game menu, controls, somewhere near the bottom is a bit that allows Xbox or PlayStation button prompts

[IR4TE]

For me it's still not working, I get the splash screen on start and thats it.

[IR4TE]

I already had a longer chat over a few days with the Ubi Support, but nothing helped, not even going into the Bios and changing settings there, I just refunded it

[OldManTired]

So I just pressed launch and walked away to see what would happen. Lo and behold, after about 7 minutes it actually launched. Maybe a little patience is required guys

[IR4TE]

Originally posted by stewiegriffin200:

So I just pressed launch and walked away to see what would happen. Lo and behold, after about 7 minutes it actually launched. Maybe a little patience is required guys

I don't think it will launch anytime soon when the acvalhalla.exe quits itself after 10 seconds doing nothing.

[76561198885856812]

Originally posted by stewiegriffin200:

So I just pressed launch and walked away to see what would happen. Lo and behold, after about 7 minutes it actually launched. Maybe a little patience is required guys

Hello stewiegriffin200,

Thank you for the update! I'm glad that you were able to start your game.

@IR4TE - I'm sorry to hear that you refunded your game. If you decide to repurchase it at any point and still experiencing any issues, feel free to reach out!

- Ubisoft Support

[GhosztG.]

I have a problem when launching the game AC Valhalla. Usually i am playing playing offline. I tried to launch ubisoft connect app to make it online and after sometime i cannot launch the game. I tried to browse the file location of AC Valhalla on Ubisoft connect app and i can't find the file location. It's like being deleted. How is this possible. Any recommendation?

[aClassicCaseOf]

Same here… I wanted to play AC Odyssey after a long time not playing the game. But it took like 5 minutes for steam and ubisoft connect to start the game.
It is the same with Valhalla for me, the start banner of the games pops up and than it takes 4-6 minutes that the screen turns black and the game finally begins to run.

And it‘s been months that the AC games start this slow now… but I thought I was the only one having problems with the reeeeally slow start of ubisoft games…