FAQ

[Raven]

Welcome to Dark Hours FAQ!

Whether you're a new player or not, this FAQ is here to help you navigate common questions and issues. If you have a question that's not answered here, feel free to reach out to our dev team on the Steam forums or on Discord[discord.com]. Let's get started!

What is Dark Hours?

Dark Hours is a co-op survival horror game for 1-4 players. Your heist has been disrupted by a supernatural event, and your team of robbers is now trapped with an evil entity. Forget your plan, your mission is to survive. Explore and cooperate to find a way out or hide and wish for daylight.

What will be included in the game for Early Access?

• 6 terrifying monsters with their own deadly abilities.
  
• Surprising game mechanics and objects to save (or betray) your friends.
  
• Procedurally generated maps.
  
• Immersive gameplay loop into a terrifying heist night.
  
• A variety of heist missions with different challenges
  
• Several unique gameplay features and unlockable items
  
• Customizable items and character looks so you can stand out (or blend in!)

On which platforms will the game be available?

Dark Hours will first be available on Steam.

How many players can play at Dark Hours?

Dark Hours is a game for 1 to 4 players.

Is it online or do you have splitscreen?

Dark Hours is only supporting online co-op, so you can’t play it in local multiplayer.

What languages are available?

For now, Dark Hours is available in:

• English
  
• French
  
• Spanish
  
• Spanish LATAM
  
• Simplified Chinese
  
• Traditional Chinese
  
• Brazilian Portuguese
  
• European Portuguese
  
• Japanese
  
• Korean
  
• German
  
• Italian
  
• Polish
  
• Russian
  
• Turkish
  
• Thai
  
• Indonesian
  
• Ukrainian
  
• Dutch
  
• Finnish
  
• Norwegian
  
• Swedish

I’ve encounter an issue with the game, where can I report it?

Please report all bugs in the Steam forums or on our Discord server[discord.com] and the dev team will look into it. For a better support, please be sure to follow this instruction.

Do you have social media?

• Check out our LinkTree[linktr.ee]
  
• Follow us on Twitter
  
• Follow us on Instagram[www.instagram.com]
  
• Follow us on Tiktok[www.tiktok.com]
  
• Follow us on Bluesky[bsky.app]

What is the price of the game?

US$ 9.99 depending on your country currency conversion.

Can I play Dark Hours with my friends if they are in a different country?

Yes, you can ! There are no restrictions for joining players from different regions of the world. The game uses Steam own peer-to-peer technology, meaning one player hosts the game while others connect to them via Steam. Their technology can handle thousands of players arould the world.

My microphone is not detected, what can I do?

We've got few players with some difficulties setting their mic for the game, but as we are completely relying on Steam for the audio input devices I'll just invite you to try again with thoses steps below, they generally works for those who have issues:

• check your mic is not used in another app
  
• launch the game
  
• while ingame, use the Steam overlay (default key: SHIFT+TAB) and enter the "ingame voice settings" (not just the "voice settings")
  
• reselect your microphone even if it was already selected/displayed
  
• a Windows input settings window might open up, select your desired mic, right-click then set it to default and click on "ok"
  
• back on steam settings, make some test and apply

Crashes and performance issues

Some tips for you to run the game and try to avoid crash and have better performance:

• use Windows 10 64-bit or Windows 11 64-bit: we do not support older versions of Windows
  
• check the software prerequisites have been installed by Steam. These are the DirectX redistributable and Visual C++ redistributables.
  
• test to disable XMP or to change the XMP profile in bios
  
• check you have a graphics card
  
• install the latest graphics driver of you graphics card
  
• check you've the latest directX install (normally already checked by Steam at the install of the game)
  
• in some cases, using DirectX 11 is better for older computer to avoid the graphics drivers to emulate DirectX12: add '-dx11' to the launch options of the game (see images below)

https://steamcommunity.com/sharedfiles/filedetails/?id=3296546311
https://steamcommunity.com/sharedfiles/filedetails/?id=3296546556

Why can't I join my friend's server?

Generally when this happens, it's because you are not using the same version of the game.
Please check that you all use Dark Hours, Dark Hours Prologue or Dark Hours Demo.

If you are sure you are all using the same version of Dark Hours, check the version you are using in the bottom right corner of the game; it must be the same. We are releasing regular patches, and some of you may not have applied the latest update yet.

[Raven]

Other languages

• 常见问题 : https://steamcommunity.com/app/2208570/discussions/4/4766585211703239733/
  
• Часто задаваемые вопросы : https://steamcommunity.com/app/2208570/discussions/5/4766585211703236923/