still cant login via steam google sign in

[Parzimav]

still no fix? im about to quit this game.... i dont want to play in phone

[Dragonheir_Flora]

Originally posted by Parzimav:

still no fix? im about to quit this game.... i dont want to play in phone

Dear Traveler,

Could you please let us know what error message you receive when you cannot log in? Have you contacted customer service via this email address: [e-mail]? If you have and have provided sufficient information, we will forward it to the development team for review. If not, please provide as much information as possible to enable us to assist you further:

1. Character Information (Character ID/Nickname)
2. Video Recording of the Issue
3. Device Used
4. Your Location
5. Game Logs
**How to provide logs**:
- **PC**: Navigate to Steam\steamapps\common\Dragonheir Silent Gods\logs.
- **Android Mobile**: Navigate to Android/data/com.sgra.dragon/files.

Please find the log files ending with `.log`. If file extensions are not displayed, you might not see the .log extension. Example: dragon_log_xxxxxxxx.log. Kindly compress all log files and send them to us.

Once we have the information you provide, we will immediately submit it to the team for verification and resolution. Thank you for your understanding and cooperation!

[Parzimav]

Originally posted by Dragon_Flora:

Originally posted by Parzimav:

still no fix? im about to quit this game.... i dont want to play in phone

Dear Traveler,

Could you please let us know what error message you receive when you cannot log in? Have you contacted customer service via this email address: [e-mail]? If you have and have provided sufficient information, we will forward it to the development team for review. If not, please provide as much information as possible to enable us to assist you further:

1. Character Information (Character ID/Nickname)
2. Video Recording of the Issue
3. Device Used
4. Your Location
5. Game Logs
**How to provide logs**:
- **PC**: Navigate to Steam\steamapps\common\Dragonheir Silent Gods\logs.
- **Android Mobile**: Navigate to Android/data/com.sgra.dragon/files.

Please find the log files ending with `.log`. If file extensions are not displayed, you might not see the .log extension. Example: dragon_log_xxxxxxxx.log. Kindly compress all log files and send them to us.

Once we have the information you provide, we will immediately submit it to the team for verification and resolution. Thank you for your understanding and cooperation!

i already provided these details like last 2 weeks ago

[WavePath]

Have you tried Disconnect Steam ( log off) & reconnect to force a steam client update .
Or 2nd option uninstall game -> reinstall game to force a cache update as 1st run game ; it might fix it ; it did for me today after Uninstall & reinstall game on steam had to wait 2-3 minutes to do the full 1st time logging on steam the 0% 100% loading patch screen but Google works ok afterwards for me

[WavePath]

It could be that when games update sometimes the client does not detect a new patch and considers your OLD patch as Latest Patch of the game ( hence why it might not show update after maintenance )
This stuff happens rarely but it happened to me on POE 1 too on some seasons after i do not log into the game for months or so ; I have to Uninstall & Reinstall the game to log in .
My Guess is the Cache of the game is detecting same cache from Old Updates to new updates ( semi corruption ) that might be incompatible or not detected by steam and Uninstall & Reinstall game considers game as 1st time logging which will force MANUAL full update check and update older files if sees a different pattern version.
Worked with developers in other gaming studios some skill issues i discovered might help your issue right now but worth a try :)