Dragonheir: Silent Gods

Dragonheir: Silent Gods

Parzimav Dec 8, 2024 @ 5:15pm
FIX google log in!
clicking it does nothing, i cant login via browser, it just said failed!
< >
Showing 1-2 of 2 comments
Dragonheir_Flora Dec 9, 2024 @ 11:23pm 
Originally posted by Parzimav:
clicking it does nothing, i cant login via browser, it just said failed!
Dear Traveler,

Thank you for your message. We've confirmed that if there is a prolonged delay in logging in after opening the webpage (including slow access to the login page or taking too long to enter your account details), it may trigger a timeout, resulting in error codes [9999] [6]. We suggest switching networks or entering the information of the social account you linked quickly.

If the issue persists or if there is other relevant information, please provide the log information and contact the in-game customer service at the following email address: service@sgrastudio.com.

- PC: Steam\steamapps\common\Dragonheir Silent Gods\logs
- Android mobile: Android/data/com.sgra.dragon/files

Please find the files ending with .log. If you have not enabled file extensions viewing, you may not see the .log suffix. For example: dragon_log_xxxxxxxx.log. Please package all log files and send them to us.

Once we have collected the information you provide, we will immediately submit it to the team for verification and processing. Thank you for your understanding and cooperation!
Parzimav Dec 10, 2024 @ 6:44am 
Originally posted by Dragon_Flora:
Originally posted by Parzimav:
clicking it does nothing, i cant login via browser, it just said failed!
Dear Traveler,

Thank you for your message. We've confirmed that if there is a prolonged delay in logging in after opening the webpage (including slow access to the login page or taking too long to enter your account details), it may trigger a timeout, resulting in error codes [9999] [6]. We suggest switching networks or entering the information of the social account you linked quickly.

If the issue persists or if there is other relevant information, please provide the log information and contact the in-game customer service at the following email address: service@sgrastudio.com.

- PC: Steam\steamapps\common\Dragonheir Silent Gods\logs
- Android mobile: Android/data/com.sgra.dragon/files

Please find the files ending with .log. If you have not enabled file extensions viewing, you may not see the .log suffix. For example: dragon_log_xxxxxxxx.log. Please package all log files and send them to us.

Once we have collected the information you provide, we will immediately submit it to the team for verification and processing. Thank you for your understanding and cooperation!
i already sent an email for my log, again this was working okay last week up until weekend came
< >
Showing 1-2 of 2 comments
Per page: 1530 50