Install Steam
login
|
language
简体中文 (Simplified Chinese)
繁體中文 (Traditional Chinese)
日本語 (Japanese)
한국어 (Korean)
ไทย (Thai)
Български (Bulgarian)
Čeština (Czech)
Dansk (Danish)
Deutsch (German)
Español - España (Spanish - Spain)
Español - Latinoamérica (Spanish - Latin America)
Ελληνικά (Greek)
Français (French)
Italiano (Italian)
Bahasa Indonesia (Indonesian)
Magyar (Hungarian)
Nederlands (Dutch)
Norsk (Norwegian)
Polski (Polish)
Português (Portuguese - Portugal)
Português - Brasil (Portuguese - Brazil)
Română (Romanian)
Русский (Russian)
Suomi (Finnish)
Svenska (Swedish)
Türkçe (Turkish)
Tiếng Việt (Vietnamese)
Українська (Ukrainian)
Report a translation problem
Thank you for your message. We've confirmed that if there is a prolonged delay in logging in after opening the webpage (including slow access to the login page or taking too long to enter your account details), it may trigger a timeout, resulting in error codes [9999] [6]. We suggest switching networks or entering the information of the social account you linked quickly.
If the issue persists or if there is other relevant information, please provide the log information and contact the in-game customer service at the following email address: service@sgrastudio.com.
- PC: Steam\steamapps\common\Dragonheir Silent Gods\logs
- Android mobile: Android/data/com.sgra.dragon/files
Please find the files ending with .log. If you have not enabled file extensions viewing, you may not see the .log suffix. For example: dragon_log_xxxxxxxx.log. Please package all log files and send them to us.
Once we have collected the information you provide, we will immediately submit it to the team for verification and processing. Thank you for your understanding and cooperation!