Black screen on PC .

[Zenithzerk]

not even login yet. open the game and black screen (with game's cursor.) anyone?

[Peter]

It happened to me with ReShade applied (it makes the game look better with HDR).
Reinstall or uninstall ReShade.

It will keep happening with every update they deploy, you'll need to reapply ReShade

[Dragonheir_Flora]

Originally posted by Zenithzerk:

not even login yet. open the game and black screen (with game's cursor.) anyone?

Dear Traveler,

We sincerely apologize for any inconvenience caused. May I ask if the issue has been resolved now? If the problem persists, please provide the log information and contact the in-game customer service at the following email address: [e-mail].

Character ID/Nickname (if applicable):
Location:
Screenshot of the error message:
Device information:
Log information
**The log path is as below**：
PC: Steam\steamapps\common\Dragonheir Silent Gods\logs
Android mobile: Android/data/com.sgra.dragon/files
Please find the files ending with .log. If you have not enabled file extensions viewing, you may not see the .log suffix. For example: dragon_log_xxxxxxxx.log. Please package all log files and send them to us.

Once we have collected the information you provide, we will immediately submit it to the team for verification and processing. Thank you for your understanding and cooperation!

[Elevent]

Originally posted by Zenithzerk:

not even login yet. open the game and black screen (with game's cursor.) anyone?

me too

[76561199811508418]

it happen to me too? any solutions for this yet?