Steam Deck: Works flawlessly, but can't login to google

[Neomerlinux]

Since I wanna keep playing with my PC google account savegame, I just wish that you would look into what the problem with login is. Google says that the browser isnt safe when i want to login ingame. So, maybe just hand me the actual login link, so i can put it into a "safe" browser? Seems like the Steam Deck internal browser isnt supported at google.

[Ismael Ferri]

I'm having almost the same problem linking the account with the Facebook account which gives [-101010][-1018] I wanted to know if it's linked because it doesn't appear in the game

[Neomerlinux]

My google account here on PC is definetely logged in, since i logged out and logged back in and got my savegame re-appear. The error you are getting: Is that an ingame or a browserside, facebook-side error? Cause the first time i logged into my google account here on PC ingame, i got an errorcode from the game aswell, not from google.

[Ismael Ferri]

In my case when I try to link the account to the Facebook account. But I also wanted to start from scratch and delete the account having to wait 30 days, I think it's a long time. I tried uninstalling and clearing the cache but it didn't work, a suggestion would be good to have a way to delete the character instead of deleting the account or waiting 30 days

[SGRA | Flora]

Dear Traveler, we recommend contacting our customer support team for more specialized assistance. Please click the link below and choose to contact us via email, and we will do our best to help you resolve the issue.

How to contact support team:
1. Join the offcial discord server and post your problem with the detailed describtion and screenshot or video in the channel [Suuport >> Bug support]
Link to join discord server: discord.com/invite/dragonheir

2. click the link below and login your account, and we will do our best to help you resolve the issue. Thanks in advance.

[Contact Support Link] https://cs.vasnssdk.com/page/?aid=6584&sdk_language=en-US&from_source=email

[Neomerlinux]

Originally posted by SGRA | Flora:

How to contact support team:

Thanks. Our hosehold does not allow Discord. Does the second option suffice?

[SGRA | Flora]

Yes. you can contact support team through the second option.

Originally posted by Neomerlinux:

Originally posted by SGRA | Flora:

How to contact support team:

Thanks. Our hosehold does not allow Discord. Does the second option suffice?

[Sir Seal The Slippery]

Were you able to solve this?
Im having the exact same issue on the steam deck

[SGRA | Flora]

Originally posted by Sir Seal The Slippery:

Were you able to solve this?
Im having the exact same issue on the steam deck

Have you ever contacted our support team? Could you please let me know your character id so that I can help you check the processing progress?

[Sir Seal The Slippery]

Originally posted by SGRA | Flora:

Originally posted by Sir Seal The Slippery:

Were you able to solve this?
Im having the exact same issue on the steam deck

Have you ever contacted our support team? Could you please let me know your character id so that I can help you check the processing progress?

I did not contact the support yet.
Thought there might be some fix i can apply by myself...apparantly not.
Will contact the support then i guess.

[SGRA | Flora]

Originally posted by Sir Seal The Slippery:

Originally posted by SGRA | Flora:

Have you ever contacted our support team? Could you please let me know your character id so that I can help you check the processing progress?

I did not contact the support yet.
Thought there might be some fix i can apply by myself...apparantly not.
Will contact the support then i guess.

You can try to change another browser or updated your brower to try again. If you still have the same problem, please contact the support team because we need some information, such as screenshot, video, device model or log etc. which are unable to upload there. Thanks in advance.

[Sir Seal The Slippery]

Originally posted by SGRA | Flora:

Originally posted by Sir Seal The Slippery:

I did not contact the support yet.
Thought there might be some fix i can apply by myself...apparantly not.
Will contact the support then i guess.

You can try to change another browser or updated your brower to try again. If you still have the same problem, please contact the support team because we need some information, such as screenshot, video, device model or log etc. which are unable to upload there. Thanks in advance.

I have downloaded chrome and set it as my default browser on the steam deck,but that seems to only work in desktop mode,not gaming mode.
In other words,its not possible to select a different browser to login when starting up the game.

Im already in contact with the dev team on discord,i guess thats the correct place?

[SGRA | Flora]

Originally posted by Sir Seal The Slippery:

Originally posted by SGRA | Flora:

You can try to change another browser or updated your brower to try again. If you still have the same problem, please contact the support team because we need some information, such as screenshot, video, device model or log etc. which are unable to upload there. Thanks in advance.

I have downloaded chrome and set it as my default browser on the steam deck,but that seems to only work in desktop mode,not gaming mode.
In other words,its not possible to select a different browser to login when starting up the game.

Im already in contact with the dev team on discord,i guess thats the correct place?

Dear Traveler,

Due to the current lack of individual adaptation for Steam Deck, our official support is primarily focused on the Steam PC platform. We recommend switching to a PC device to experience the game.

Nevertheless, we sincerely appreciate your support and understanding. We understand the interest players have in Steam Deck, and we acknowledge your desire to enjoy the game on this platform. Our team is actively working on subsequent optimizations to enhance compatibility and performance on Steam Deck.

Thank you for your continued support. We are committed to providing you with a seamless and enjoyable gaming experience, and we appreciate your patience as we work to improve the performance on Steam Deck.

[Neomerlinux]

Originally posted by SGRA | Flora:

Originally posted by Sir Seal The Slippery:

I have downloaded chrome and set it as my default browser on the steam deck,but that seems to only work in desktop mode,not gaming mode.
In other words,its not possible to select a different browser to login when starting up the game.

Im already in contact with the dev team on discord,i guess thats the correct place?

Dear Traveler,

Due to the current lack of individual adaptation for Steam Deck, our official support is primarily focused on the Steam PC platform. We recommend switching to a PC device to experience the game.

Nevertheless, we sincerely appreciate your support and understanding. We understand the interest players have in Steam Deck, and we acknowledge your desire to enjoy the game on this platform. Our team is actively working on subsequent optimizations to enhance compatibility and performance on Steam Deck.

Thank you for your continued support. We are committed to providing you with a seamless and enjoyable gaming experience, and we appreciate your patience as we work to improve the performance on Steam Deck.

It runs flawlessly on Steam Deck, but we can't log in to our google account. I don't want to invest in a game i can't share a savegame between PC and the Deck.

[SGRA | Flora]

Originally posted by Neomerlinux:

Originally posted by SGRA | Flora:

Dear Traveler,

Due to the current lack of individual adaptation for Steam Deck, our official support is primarily focused on the Steam PC platform. We recommend switching to a PC device to experience the game.

Nevertheless, we sincerely appreciate your support and understanding. We understand the interest players have in Steam Deck, and we acknowledge your desire to enjoy the game on this platform. Our team is actively working on subsequent optimizations to enhance compatibility and performance on Steam Deck.

Thank you for your continued support. We are committed to providing you with a seamless and enjoyable gaming experience, and we appreciate your patience as we work to improve the performance on Steam Deck.

It runs flawlessly on Steam Deck, but we can't log in to our google account. I don't want to invest in a game i can't share a savegame between PC and the Deck.

I understand the importance of being able to share save games between your PC and Steam Deck. I apologize for any inconvenience you've encountered in logging in with your Google account on the Steam Deck.

Our development team is actively looking into this matter to ensure a seamless experience across different platforms. While we work on optimizing it, I recommend you play with PC or Phone for the time being.

We sincerely value your feedbac. Please rest assured that we are doing our utmost to address this concern promptly.

If you have any further questions or if there's anything else we can assist you with, feel free to let us know.

Safe travels in the game, and thank you for being an integral part of our community!

[Angrybutcher]

Launch the game in Desktop mode, then use a bluetooth keyboard (or USB) to enter the credentials (on screen keyboard doesn't pop up for some reason). Once it logs in the first time, you can swap back to Deck mode and it works great! For whatever reason, the capcha doesn't bring up the login box in Deck mode.