Crashing on Startup

[MsN1KKi]

I realize there are multiple threads on this but this has been a finicky issue with the only code I have from windows event log (0xc0000005) being a clue to it. I had no issues playing the game a week ago then I started getting the "failed to sync cloud saves error", which wouldn't let me launch the game, and now the game doesn't launch at all. It goes to the FC3 load screen and then CTDs. I've reset my desktop, reinstalled both uplay and FC3, run as administrator, but I still don't know what the issue is. Any help would be appreciated. I love this game but good lord this is frustrating.

[thirdkeeper]

Don't now about your crash problem - but turn off cloud saves and always
play in offline mode.

Lost a 600+ hr investment because of that, and had to restart from scratch.

- Hope you can get it running again

- Best of Luck - !

[MsN1KKi]

I actually did get it running again but now the new problem is it's stuttering like mad and its unplayable. I stumbled across someone suggesting running it in windows 98/ME compatibility mode and I was able to load the game. But now I'm getting frame drops.
So I guess I keep digging haha.

[76561198868336514]

Originally posted by EwokQua:

I actually did get it running again but now the new problem is it's stuttering like mad and its unplayable. I stumbled across someone suggesting running it in windows 98/ME compatibility mode and I was able to load the game. But now I'm getting frame drops.
So I guess I keep digging haha.

Hey! You shouldn't need to do this - I'm sorry the game is stuttering so much. Could you please run through the steps in {LINK REMOVED}this FAQ, and let us know if this helps at all?

- Ubisoft Support

[MsN1KKi]

Originally posted by Ubi_Spud:

Originally posted by EwokQua:

I actually did get it running again but now the new problem is it's stuttering like mad and its unplayable. I stumbled across someone suggesting running it in windows 98/ME compatibility mode and I was able to load the game. But now I'm getting frame drops.
So I guess I keep digging haha.

Hey! You shouldn't need to do this - I'm sorry the game is stuttering so much. Could you please run through the steps in this FAQ,[support.ubisoft.com] and let us know if this helps at all?

- Ubisoft Support

Does this error code ring any bells? 0xc0000005

I've been getting this every time I try to launch FC3 outside of compatability mode. I've been looking around on the internet for a solution but nothing yet.

[MsN1KKi]

This is the log from Event Viewer:

Faulting application name: farcry3.exe, version: 0.1.0.1, time stamp: 0x5ae993a5
Faulting module name: FC3.dll, version: 0.1.0.1, time stamp: 0x512269f5
Exception code: 0xc0000005
Fault offset: 0x0069d371
Faulting process id: 0x1518
Faulting application start time: 0x01d728b4c15ee8ce
Faulting application path: C:\SteamLibrarySSD\steamapps\common\Far Cry 3\bin\farcry3.exe
Faulting module path: C:\SteamLibrarySSD\steamapps\common\Far Cry 3\bin\FC3.dll
Report Id: 74d89496-9e08-42ba-8390-36e0ef6bf380
Faulting package full name:
Faulting package-relative application ID:

I went ahead and submitted a case to Ubisoft. Idk if it'll help but I'm at my wit's end.

[-=SOF=-WID99]

did you try reinstalling the support software .. look in your far cry 3 support folder

reinstall DX run times as well as the ones for VC redist

[MsN1KKi]

I reinstalled the VCs from 2005 up to 2019 and no dice so I'll check DX next.

[MsN1KKi]

So now I'm getting that error code through event viewer and I'm getting error 740 through steam.

[Ubi-Borealis]

I've moved this thread over to our Player Support forum. I apologise for the delayed response.

Thanks for opening up a support ticket, EwokQua. Would you be able to share your ticket number with us so we can take a closer look at what troubleshooting has been suggested?

Were you able to try the steps suggested by Ubi_Spud? In particular, I would recommend disabling background applications[support.ubisoft.com], as these could be conflicting with the game files.

If you haven't already, could you also try disabling the Ubisoft Connect overlay[support.ubisoft.com], as I've seen this help other players encountering the error code 0xc0000005.

If the issue persists, please don't hesitate to update this thread.

-=SOF=-WID99 - Thanks for suggesting to update supporting software!

- Ubisoft Support

[jesusofchicago]

Ubisoft has received countless reports of these crashes, and even though they know their advice won't work, they type the same nonsense every time.

I have a solid feeling that Ubisoft cares 0% about keeping their games running. I have yet to encounter more insulting service than that offered by Ubisoft.

Oh, by the way, they're 2 years overdue on getting back to me on 3 different hard crash games.

Far Cry 3
AC: Valhalla
Division 2

Ubisoft seems to know the games don't run, but they also know they have your money, and that's when they stop caring.

[Ubi-Keo]

Originally posted by jesusofchicago:

Ubisoft has received countless reports of these crashes, and even though they know their advice won't work, they type the same nonsense every time.

I have a solid feeling that Ubisoft cares 0% about keeping their games running. I have yet to encounter more insulting service than that offered by Ubisoft.

Oh, by the way, they're 2 years overdue on getting back to me on 3 different hard crash games.

Far Cry 3
AC: Valhalla
Division 2

Ubisoft seems to know the games don't run, but they also know they have your money, and that's when they stop caring.

Hi jesusofchicago,

Apologies for the late response. I'm also sorry to hear that Far Cry 3, as well as AC Valhalla and The Division 2 keep crashing.

Could you take a look at the PC troubleshooting in the link below and go through any of the steps you may not have tried, then try again:

https://ubi.li/x17TX

However, if the issue persists I would recommend trying each of the following:

- Ensure your game is running on a dedicated GPU rather than an integrated GPU - https://ubi.li/q0hCX
- Clear Ubisoft Connect cache - https://ubi.li/uNKwr
- Launch the game in Windows compatibility mode if you are using Windows 11 - https://ubi.li/h0VCZ
- Perform a SFC scan - https://ubi.li/gCxN0 (Win 10 & Below) https://ubi.li/OYBuj (Windows 10 & 11)
- Unplug non-essential peripherals (extra monitors, controllers, VR equipment, etc.)
- Reinstall the support software - https://ubi.li/s9Zj3
- Uninstall the game and Ubisoft Connect, then reinstall them on the same drive as your OS - https://ubi.li/cf8hs

If those steps do not help could you please create a new post and confirm your PC specifications.

I will now lock this thread as it is quite old.