The game dont start, error 740

[Xules]

Im trying to play and i cant run the game. Just crashes in the start, i see a black window like for 2 seconds and not more.

Any solutions or any people having this issue? I reinstalled the game 4 times, i quitted the overlay in uplay, the running with administrator, and nothing works.

Edit: I have this

Far Cry 3 Updater. Failed to execute command: farcry3_d3d11.exe (error 740) Please make sure this executable file exists.

[-=SOF=-WID99]

run UBI connect STEAM as well as your far cry .exe with administrator rights enabled

[Xules]

引用自 -=SOF=-WID99：

run UBI connect STEAM as well as your far cry .exe with administrator rights enabled

I did it and nothing works

[Ubi_TheBerry]

引用自 Xules：

引用自 -=SOF=-WID99：

run UBI connect STEAM as well as your far cry .exe with administrator rights enabled

I did it and nothing works

Hey Xules

Thanks for reaching out, sorry to hear running as an admin didn't do the trick!

Another fix I've seen reported for this error is disabling the Ubisoft Connect overlay.[www.ubisoft.com]

Could you please give this a try and let us know if there's any changes?

- Ubisoft Support

[Xules]

引用自 Ubi_TheBerry：

引用自 Xules：

I did it and nothing works

Hey Xules

Thanks for reaching out, sorry to hear running as an admin didn't do the trick!

Another fix I've seen reported for this error is disabling the Ubisoft Connect overlay.[www.ubisoft.com]

Could you please give this a try and let us know if there's any changes?

- Ubisoft Support

I did it and nothing changes. I cant play Far cry 3 and even Far Cry 3 blood dragon...

[Ubi-Thrupney]

Hey Xules, thanks for trying that for us.

I understand that neither Far Cry 3 nor Blood Dragon are able to launch - do they both give this farcry3_d3d11.exe (error 740) error?

Please make sure to try the steps in our troubleshooting guide[www.ubisoft.com]. In particular from that guide, please make sure you've updated your graphics drivers and operating system, you've verified the game files, and you don't have any unnecessary background programs interfering with the game, such as game or graphics optimisers.

Please also try running these two games using compatibility mode, set to Windows 7, using the steps from our compatibility mode guide[www.ubisoft.com].

If the issue persists, please let me know - I'll have some further troubleshooting steps for us to try in that case!

- Ubisoft Support

[Xules]

引用自 Ubi-Thrupney：

Hey Xules, thanks for trying that for us.

I understand that neither Far Cry 3 nor Blood Dragon are able to launch - do they both give this farcry3_d3d11.exe (error 740) error?

Please make sure to try the steps in our troubleshooting guide[www.ubisoft.com]. In particular from that guide, please make sure you've updated your graphics drivers and operating system, you've verified the game files, and you don't have any unnecessary background programs interfering with the game, such as game or graphics optimisers.

Please also try running these two games using compatibility mode, set to Windows 7, using the steps from our compatibility mode guide[www.ubisoft.com].

If the issue persists, please let me know - I'll have some further troubleshooting steps for us to try in that case!

- Ubisoft Support

The first problem about Bloon Dragon is i did a refund, so i cant tell you as well how the game is going, but before the refund, i had the same problems.

So, i reinstalled Far Cry 3 like 5 times. I verified the game files in Steam, i have my graphics drivers updated (GTX 1660 SUPER) and im going with the compatibility mode with Windows 7 in both launchers. farcry3 and farcry3_d3d11

Screenshots:

https://gyazo.com/bc8ec1d76eb24855d79aeb49dd48da93

https://gyazo.com/295fbf4e329e421a7c974a013a0671e6

https://gyazo.com/bcf9048d500f4a3253632ef8f16f44d5

And is always same:

https://gyazo.com/9d6c61af3a2c22f7953761d9d32cad5b

If i open the game manually using farcry3_d311, the game launchs, but appears a black screen and the game crashes instantly.

https://gyazo.com/c1ae67d79998480084c5ab1e4d551c99

[Ubi-Thrupney]

Hey Xules, thanks very much for coming back to me with these screenshots - I appreciate it! Really unfortunate that my suggested troubleshooting hasn't solved the issue.

In that case, please also try running the game with admin rights - also described in our troubleshooting guide[www.ubisoft.com]. I'm not expecting that to help, but just to cross it off the list, since it's such an easy thing to test.

Please see our system report files article[www.ubisoft.com] - the two files it describes can help us to identify issues, since Windows logs crash information even in situations where no error message is present. If you can let me know your Ubisoft Connect username, I'll be able to create a support ticket you can use the send those two files across to us.

Let me know if I can further explain these steps at all!

- Ubisoft Support

[Xules]

引用自 Ubi-Thrupney：

Hey Xules, thanks very much for coming back to me with these screenshots - I appreciate it! Really unfortunate that my suggested troubleshooting hasn't solved the issue.

In that case, please also try running the game with admin rights - also described in our troubleshooting guide[www.ubisoft.com]. I'm not expecting that to help, but just to cross it off the list, since it's such an easy thing to test.

Please see our system report files article[www.ubisoft.com] - the two files it describes can help us to identify issues, since Windows logs crash information even in situations where no error message is present. If you can let me know your Ubisoft Connect username, I'll be able to create a support ticket you can use the send those two files across to us.

Let me know if I can further explain these steps at all!

- Ubisoft Support

Okay, so my username in Uplay is "ManoloElBombas"

I will be honest with one thing. I tried to download the game in "Green Steam" for try if the game works and the results are the same... Even with that, the game doesnt work fine. So i guess is my PC, but i dont know what is the problem here.

Write me when you are going to open the support ticket.

[Ubi-Thrupney]

Hey Xules, thanks for coming back to me about that.

I've created a support ticket on your account now - you'll find it by logging in here[www.ubisoft.com]. Please go ahead and upload those two files mentioned in the system report files article[www.ubisoft.com], and ideally let me know by posting here in the thread once that's done.

You should have an email from me too, pointing you to the support case!

Let me know either here, or in a response to the ticket, if you need any clarification on any of these steps!

- Ubisoft Support

[Xules]

引用自 Ubi-Thrupney：

Hey Xules, thanks for coming back to me about that.

I've created a support ticket on your account now - you'll find it by logging in here[www.ubisoft.com]. Please go ahead and upload those two files mentioned in the system report files article[www.ubisoft.com], and ideally let me know by posting here in the thread once that's done.

You should have an email from me too, pointing you to the support case!

Let me know either here, or in a response to the ticket, if you need any clarification on any of these steps!

- Ubisoft Support

Both files is ready in Ubisoft connect. So write me when you have something.

And the msinfo32 is in spanish, i cannot do more.

[Ubi-WheelyDuck]

引用自 Xules：

引用自 Ubi-Thrupney：

Hey Xules, thanks for coming back to me about that.

I've created a support ticket on your account now - you'll find it by logging in here[www.ubisoft.com]. Please go ahead and upload those two files mentioned in the system report files article[www.ubisoft.com], and ideally let me know by posting here in the thread once that's done.

You should have an email from me too, pointing you to the support case!

Let me know either here, or in a response to the ticket, if you need any clarification on any of these steps!

- Ubisoft Support

Both files is ready in Ubisoft connect. So write me when you have something.

And the msinfo32 is in spanish, i cannot do more.

Hey there,

If you have provided those files in your case then an agent will review this and respond in the case directly.

Many thanks,

- Ubisoft Support

[xXADD!C73DXx]

same problem, found any solution to this?

[Xules]

引用自 xXADD!C73DXx：

same problem, found any solution to this?

Add me, i fixed it, ubisoft supporters helped me.

[Ubi_TheBerry]

引用自 xXADD!C73DXx：

same problem, found any solution to this?

Hey xXADD!C73DXx,

Sorry to see you're having issues!

Great to see players offering to help eachother Xules!

Of course you're also more than welcome to open a case on our Support Site[ubi.li] and send over your system files.

DxDiag[ubi.li]

Msinfo[ubi.li]

We'd be more than happy to take a closer look!

If you're unable to create a ticket on the Help Site, you can also reach us on Facebook[ubi.li] and Twitter[ubi.li].

Thank you!

- Ubisoft Support

[Xules]

引用自 Ubi_TheBerry：

引用自 xXADD!C73DXx：

same problem, found any solution to this?

Hey xXADD!C73DXx,

Sorry to see you're having issues!

Great to see players offering to help eachother Xules!

Of course you're also more than welcome to open a case on our Support Site[ubi.li] and send over your system files.

DxDiag[ubi.li]

Msinfo[ubi.li]

We'd be more than happy to take a closer look!

If you're unable to create a ticket on the Help Site, you can also reach us on Facebook[ubi.li] and Twitter[ubi.li].

Thank you!

- Ubisoft Support

Hi again TheBerry, i helped him with the Steam chat and he can play Far Cry 3 without problems now.