Digital Deluxe Edition - Missing Content

[WoeN]

I just reinstalled FC3 but the weapons and missions that come with the Digital Deluxe Edition are missing. I've tried to enter my cd key again but it says that it's already been used (which makes sense, it's mine).

The game loads my lastest save game but the dlc content is just gone.

Wat do?


UPDATE 2013-09-11

Erik or zin as he's called here on Steam (http://steamcommunity.com/profiles/76561197979414980) has started a petiton aimed at Ubisoft to solve this issue. Head on over here and have a look:

http://goo.gl/4KqwQX

I'm just a messenger on zin's behalf though. If you have any thoughts or questions regarding the petition, he's your go to guy.

[Fen_]

Well support answered today. They said that the screenshot i provided (A screenshot of my CD key on the steamclient, which is named Farcry 3 - Deluxe Key) is only an activation key and they want a screenshot of the key to activate the "special" content, a key that never existed even according to their own FAQ you use the acivation key lmao..

They are so incompetent..

[leperkhaan]

Publicado originalmente por Fen_:

Well support answered today. They said that the screenshot i provided (A screenshot of my CD key on the steamclient, which is named Farcry 3 - Deluxe Key) is only an activation key and they want a screenshot of the key to activate the "special" content, a key that never existed even according to their own FAQ you use the acivation key lmao..

They are so incompetent..

If that's really how it's going to be then I actually just won't buy any more of their games. I really like the far cry series but now I'm just done with Ubisoft.

[Corvo]

I thought I had this issue for the longest time. Check two things:
1 - you already have a silenced sniper rifle at the begining of the game
2 - if you look on the west side of the first island (on the map) you see a monkey symbol. If you have these two things, that's the deluxe edition.

[Fen_]

Publicado originalmente por Almighteh:

I thought I had this issue for the longest time. Check two things:
1 - you already have a silenced sniper rifle at the begining of the game
2 - if you look on the west side of the first island (on the map) you see a monkey symbol. If you have these two things, that's the deluxe edition.

Yes thank you, though most of the people here have done that. I can also tell you that i had the content available before.. It is upon re-installation of the game that the content is gone just like many people here. I played with the sniper rifle, i just can't any longer..

It's an obvious problem with uplay servers, as the cracked copy offer the deluxe content with no problem by replacing the uplaydll.. And tbh for most of us it's not waiting that is a problem, it is being ignored or taken for fools by the customer support..

If you ever un-install your game you will se what we are talking about :p

[TheSmogMonster]

Yes, thank you Fen. Beat me to it.

[leperkhaan]

Looking around on the Ubisoft forum, I found this...

Publicado originalmente por R1chman10:

It's Alright! I've found the solution myself.
Before the DLC's disappeared I had downloaded a save file that is at a point where the Southern island had been unlocked.
This required to change a file:
/USER/Documents/My Games/Far Cry 3/Gamerprofile.
Near the bottom line of the code read: <UplayProfile LockString=""
This is when my DLC's crashed.
After searching around different directories I came across the the directory above.
I added my profile name into these speech marks, just to see if this would change anything.
It did!
All of my DLC's appeared back including the save I had before they disappeared.

Note that there was a second document named "GamerProfileIGE"
This had the exact same code as the normal profile document, so I changed the same parameters.

But anyway, thanks for giving the help that you could.
And if anyone else has this problem with their DLC's. This could be a solution.

I don't actually understand what it means but I'm drunk. If it's a solution, let me know lol And I'll try it later.

[Fen_]

Publicado originalmente por leperkhaan:

Looking around on the Ubisoft forum, I found this...

I don't actually understand what it means but I'm drunk. If it's a solution, let me know lol And I'll try it later.

Yep, i did test that, it didn't work for me and i don't have the second file he mentions. That said i saw something strange, on the computer where i had the deluxe content available (first install) the Lockstring was a series of letter/numbers. On my desktop at the moment there is just UplayProfile LockString="".

I tried copying that Lockstring code on my desktop, didn't do anything, also tried to put my profile name. That said when looking at how "illegals" do it, this UplayProfile LockString="" is used along a uplaydll to unlock the deluxe content.

However, i believe our issue is one and the same with the redeemed content on uplay.. I used Uplay point to redeem the hand cannon and the missions, none of them show up in game either, and on this thread: http://steamcommunity.com/app/220240/discussions/0/864975249448522611/ , the last poster mentions that today he had news from support who said they had a server problem and are working on it just like Jacol told us in this thread though no offense to him i wanted to hear that from support, my guess is that it will resolve our issues too.

Fact remains that their communication is infuriating, and it will be the last game from them for me. Too bad they have some decent titles.

[leperkhaan]

Right though, I want watch dogs and far cry 4 sooooo bad! Honestly, I may pirate, which I've SERIOUSLY never done before, or I'll just straight boycot and try to get others on the bandwaggon as well. I post on several forums so I'm sure I can get some sort of commitee together.
What really gets me is that I preordered for XBox and bought all of these DLCs and then I bought EVERYTHING all over again to play on the PC, because what PC owner doesn't lover their PC over any of their consels? BAGH! Dissapointment.

[Jack Phoenix]

Publicado originalmente por Fen_:

Publicado originalmente por leperkhaan:

Looking around on the Ubisoft forum, I found this...

I don't actually understand what it means but I'm drunk. If it's a solution, let me know lol And I'll try it later.

Yep, i did test that, it didn't work for me and i don't have the second file he mentions. That said i saw something strange, on the computer where i had the deluxe content available (first install) the Lockstring was a series of letter/numbers. On my desktop at the moment there is just UplayProfile LockString="".

I tried copying that Lockstring code on my desktop, didn't do anything, also tried to put my profile name. That said when looking at how "illegals" do it, this UplayProfile LockString="" is used along a uplaydll to unlock the deluxe content.

However, i believe our issue is one and the same with the redeemed content on uplay.. I used Uplay point to redeem the hand cannon and the missions, none of them show up in game either, and on this thread: http://steamcommunity.com/app/220240/discussions/0/864975249448522611/ , the last poster mentions that today he had news from support who said they had a server problem and are working on it just like Jacol told us in this thread though no offense to him i wanted to hear that from support, my guess is that it will resolve our issues too.

Fact remains that their communication is infuriating, and it will be the last game from them for me. Too bad they have some decent titles.:angrytiger:

You know, there's one thing that keeps me thinking - I wrote to the support in english, but I've go this response in my native language which is pretty weird. Anyway, I hope this is a true and they're going to fix this issue as fast as possible.

[leperkhaan]

The Ubisoft replay I received was a little more promissing than the "if we get more information" message...

Publicado originalmente por Ubisoft:

Unfortunately, there is a widespread issue currently affecting the unlocks of the Deluxe content for Far Cry 3. This is affecting all users, not just your account.

The issue has been documented and escalated to the development team to investigate and resolve. That is the only information we currently have regarding this issue. Please be patient with our development teams as they work to resolve the problem and as soon as we get any updated information regarding this problem we will send out an email update to the user's that have been affected.

I guess they're not just automated responces after all.

[Jack Phoenix]

Good thing.

[vlnek]

Same

[Kurtino]

Anyone still not got a fix for this? I reported this back in july to both ubisoft and steam support. Steam gave me no response, ubisoft said they've forwarded it to the dev team but that's all they can do for now.

[leperkhaan]

Publicado originalmente por Kurtino:

Anyone still not got a fix for this? I reported this back in july to both ubisoft and steam support. Steam gave me no response, ubisoft said they've forwarded it to the dev team but that's all they can do for now.

This has been going on since July or before?... sad face. I suspect there will be no resolution. Dang nanmit! I still don't know how to curse on here. This still seems to work... P U S S Y!

[AEon]

Sigh