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the latest version is newer then the DVD version
as is Uplay
also you can contact EA all ya want ..EA has nothing to do with a Ubisoft game
if you already had the game on your Uplay account its still there
if ya bought the game via origin \ EA you still had to make a uplay account
if you know your Uplay login and password
just download the latest version of Uplay from the uplay web page
install it \ login ..then DL your game via Uplay
if you lost your account info ....your boned ...... you have to contact Ubi support
yes your game is tied to the e mail addy and password you used when you activated the game
STEAM works the same way ..if you log in to another steam account .. no your games are not there
Origin works the same way
as does even my cable account and bank account and credit cards as well as my other online accounts
when you create online accounts write down your passowrd and e mail addy you used to open the account .. and keep it in a safe place
ALSO when this game shipped it PRE dated windows 10 also so you may need to take a few extra steps to get it to run