Black screen on Village location (south of the first location in Chapter 2)

[Sco7689]

Hello,
after I went south on the first location (the one with the signpost) in Chapter 2, the screen started showing some visual glitches, e.g. parts of background from the last location everywhere. Unfortunately I saved on this location and now when I load the screen doesn't change, or goes black if I resize the window. The sound still plays, but the cursor is not showing; I can blindly click to produce some monologue.
Messages log is filled with the following:

23:06:48: Error: Failed to execute hook function 'shaderMain': [string "ShaderToolKit"]:457: attempt to index a nil value
23:06:49: Error: Failed to execute hook function 'shaderMain': [string "ShaderToolKit"]:457: attempt to index a nil value
23:06:49: Error: Failed to execute hook function 'shaderMain': [string "ShaderToolKit"]:457: attempt to index a nil value
23:06:49: Script --create thumbnail for savegame thumbnail
createScreenshot() took 25 ms
23:06:49: [string "CrossAppPromotion"]:67: attempt to index a nil value
23:06:49: stack traceback:
	[string ""]:5: in function '__index'
	[string "CrossAppPromotion"]:67: in function 'sys_startBanner'
	[string ""]:2: in function <[string ""]:1>
	[C]: in function 'xpcall'
	[string ""]:1: in main chunk

All files validate on Steam successfully. Still have this save file, but the support-formular/ on Daedalic support site doesn't have Edna & Harvey: Harvey's New Eyes in the list for some reason and doesn't appear to support savegame/logs uploads.

Platform: Windows 7 x64, Nvidia GTX 660 (driver version 373.06), AMD FX 8320E
Played through the first chapter without an issue, from the start after the last update.

[Segoaban_Daedalic]

Hello Sco7689

you may try our mail adress here: [e-mail]

[Sco7689]

Originally posted by Segoaban_Daedalic:

Hello Sco7689

you may try our mail adress here: [e-mail]

Just sent everything I have on this problem, thanks.

[MakoSipper]

Are you getting something like this as well?

http://steamcommunity.com/sharedfiles/filedetails/?id=798343565

[Sco7689]

Originally posted by MakoSipper:

Are you getting something like this as well?

http://steamcommunity.com/sharedfiles/filedetails/?id=798343565

Yes, this screenshot describes the problem perfectly. Although if you save in such location, then you'll see nothing (i.e. the level doesn't show up) upon load.

[MakoSipper]

I saved and loaded there, didn't have any problems (I'm playing with fullscreen turned off, using borderless gaming to make it borderless fullscreen, maybe it's related, idk).

A minor issue that is similar is that sometimes arrows between locations show as if they were incorrectly cut/cropped/resized:

http://steamcommunity.com/sharedfiles/filedetails/?id=798355884

[Sco7689]

Originally posted by MakoSipper:

I saved and loaded there, didn't have any problems (I'm playing with fullscreen turned off, using borderless gaming to make it borderless fullscreen, maybe it's related, idk).

A minor issue that is similar is that sometimes arrows between locations show as if they were incorrectly cut/cropped/resized:

http://steamcommunity.com/sharedfiles/filedetails/?id=798355884

I loaded a savegame from the suport page http://www.daedalicsupport.com/en/games/harvey/savegames.html
and got exactly the same pic you previously linked. So, it's not just a garbled save. I'll try this in window mode now.

[MakoSipper]

Oh, there's an easy fix to this issue. Uncheck Texture compression on the Visionaire Tool. Everything looks fine for me now.

I recommend a mod put this info on a sticky troubleshooting thread.