Hotline Miami

Hotline Miami

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bork Sep 10, 2021 @ 11:17pm
It Keeps F***ing Crashing.
Its 2021 ffs why does the game still keep crashing i tried to play this back in 2015 on an old laptop through steamunlocked (pirated xd) and what do ya know it was still crashing back then (original version). On my current laptop it crashes every like 30 mins or so. Had to replay most chapters like 3x just cause it crashes when I'm in the middle of the 3rd floor. Yeah I play on a potato but this potato can run Minecraft without giving me blue balls cause of crashing after 30 minutes. Help. :steamsalty:
Last edited by bork; Sep 10, 2021 @ 11:32pm
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Showing 1-3 of 3 comments
Skymirrh Sep 11, 2021 @ 5:19am 
Hi! Crashes after ~30 mins are common on Windows 10 and are usually caused by one of these:
- Outdated graphics driver / using the wrong graphics card (when you have a laptop with both integrated and dedicated graphics)
- A third-party program injecting itself in the game (e.g. an overlay or an antivirus) and causing a memory leak

For the first part, I can check your configuration and see if I find something strange. Can you please give me your "DxDiag.txt", "debug.log" and "crash.log" files?
Thanks :)

How to find "DxDiag.txt", "debug.log" and "crash.log":
  • DxDiag.txt: Hit "Windows + R" -> Run "dxdiag" -> "Save All Information...".
  • debug.log: Navigate to "C:\Users\<username>\Documents\My Games\HotlineMiami".
  • crash.log: Right-click on the game in the library -> Properties -> Local files -> Browse local files.
How to upload them:
  • Open the files using Notepad.
  • Select everything (CTRL+A), copy/paste to http://pastebin.com/ and submit.
  • Copy/paste the link for each file.
bork Sep 11, 2021 @ 8:08am 
Skymirrh Sep 11, 2021 @ 11:19am 
Thanks for the files :)

From your crash.log, we can see that the game crashes due to the graphics driver:
0023:56CBEFD7 (0x10010ED3 0x10010ED3 0x0DB89A40 0x00000000) ig9icd32.dll, DrvSwapBuffers()+0311 byte(s) 0023:5EA708E0 (0x10010ED3 0x5EA87C30 0x00000000 0x00000000) OPENGL32.dll, wglCopyContext()+2976 byte(s) 0023:59B6AE6B (0x10010ED3 0x010100E0 0x010100E0 0x5EA40000) gameoverlayrenderer.dll, OverlayHookD3D3()+98459 byte(s) 0023:76067ACB (0x10010ED3 0x009480D0 0x1096204C 0x0F6DFF38) gdi32full.dll, SwapBuffers()+0043 byte(s) 0023:008DFEDD (0x00BB1350 0x10962040 0x0F6DFCD4 0x2EA3E3D0) HotlineGL.exe
(ig9icd32.dll is the graphics driver)

From your DxDiag, we can see your graphics driver is tad outdated:
Driver Date/Size: 10/7/2019 8:00:00 AM, 1643152 bytes
As a first step, I would suggest trying to update it as it is a good thing to do in any case. You can find the latest version for your configuration here: https://www.intel.com/content/www/us/en/products/sku/95443/intel-core-i57200u-processor-3m-cache-up-to-3-10-ghz/downloads.html (I recommend the regular version, not the beta version)

If it still does not work after updating the graphics driver, it is most probably caused by another program interfering with the graphics driver. This usually happens when a third-party program needs to inject itself in a game, such as for overlays or monitoring. For example, in your crash.log above, we can see the Steam overlay (gameoverlayrenderer.dll) being present.

Unfortunately finding the cause can be quite difficult and bothersome, as you must go through all your applications one by one to find the culprit.

If you have any application that injects an overlay into games, such as Discord, Plays.TV / Raptr, Fraps, MSI Afterburner, Precision X / Riva Tuner, VirtuMVP, etc. disable the overlay/the application.

If that doesn't apply to you or doesn't help, disable Steam overlay by right-clicking on the game in library -> Properties -> unchecking "Enable the Steam overlay while in-game".

If you have any application that monitors other programs (antivirus, firewalls, etc.), such as Bit Defender, Avast, etc., try to disable the application temporarily. If it fixes the issue, add "HotlineGL.exe" to the program's whitelist.
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Date Posted: Sep 10, 2021 @ 11:17pm
Posts: 3