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- Outdated graphics driver / using the wrong graphics card (when you have a laptop with both integrated and dedicated graphics)
- A third-party program injecting itself in the game (e.g. an overlay or an antivirus) and causing a memory leak
For the first part, I can check your configuration and see if I find something strange. Can you please give me your "DxDiag.txt", "debug.log" and "crash.log" files?
Thanks :)
How to find "DxDiag.txt", "debug.log" and "crash.log":
- DxDiag.txt: Hit "Windows + R" -> Run "dxdiag" -> "Save All Information...".
- debug.log: Navigate to "C:\Users\<username>\Documents\My Games\HotlineMiami".
- crash.log: Right-click on the game in the library -> Properties -> Local files -> Browse local files.
How to upload them:https://pastebin.com/E3QLRh84 (Dxdiag)
https://pastebin.com/Ast328Kv (debug)
https://pastebin.com/FJa2z9X9 (Crash)
From your crash.log, we can see that the game crashes due to the graphics driver:
From your DxDiag, we can see your graphics driver is tad outdated:
If it still does not work after updating the graphics driver, it is most probably caused by another program interfering with the graphics driver. This usually happens when a third-party program needs to inject itself in a game, such as for overlays or monitoring. For example, in your crash.log above, we can see the Steam overlay (gameoverlayrenderer.dll) being present.
Unfortunately finding the cause can be quite difficult and bothersome, as you must go through all your applications one by one to find the culprit.
If you have any application that injects an overlay into games, such as Discord, Plays.TV / Raptr, Fraps, MSI Afterburner, Precision X / Riva Tuner, VirtuMVP, etc. disable the overlay/the application.
If that doesn't apply to you or doesn't help, disable Steam overlay by right-clicking on the game in library -> Properties -> unchecking "Enable the Steam overlay while in-game".
If you have any application that monitors other programs (antivirus, firewalls, etc.), such as Bit Defender, Avast, etc., try to disable the application temporarily. If it fixes the issue, add "HotlineGL.exe" to the program's whitelist.