Bugs - Graphics Issues - Story select, in-game transparency

[FaustBot]

The story select screen does not show the stories. I can change to each story as normal, but the story images themselves do not show up.

In-game, there are transparency boxes around all sprites, including the aiming cross hair.

These occur windowed and in full screen, with and without the CRT and lighting engine options on.

[SalamiAttack]

Originally posted by FaustBot:

The story select screen does not show the stories. I can change to each story as normal, but the story images themselves do not show up.

In-game, there are transparency boxes around all sprites, including the aiming cross hair.

These occur windowed and in full screen, with and without the CRT and lighting engine options on.

Thank you for addressing this, can you let us know a bit more about your setup, since these are new items we would like to see what specific setup you have so we can troubleshoot,

Cheers

[FaustBot]

Sure. Here is my setup:

GPU AMD Radeon RX 6800, Driver 23.5.2 (latest)
Processor AMD Ryzen 9 5900X 12-Core Processor 3.90 GHz
Installed RAM 64.0 GB
Windows 11

Let me know if you need any more information. Thank you!

[SalamiAttack]

Originally posted by FaustBot:

Sure. Here is my setup:

GPU AMD Radeon RX 6800, Driver 23.5.2 (latest)
Processor AMD Ryzen 9 5900X 12-Core Processor 3.90 GHz
Installed RAM 64.0 GB
Windows 11

Let me know if you need any more information. Thank you!

Thank you for this update, have you been able to run the game with both the CRT and Light Engine settings ? Does having those settings assist with this issue no longer being present?

[FaustBot]

I have tried the game with both settings off, on, and switching between one on and the other off, and get the same behavior.

[UnicoNoco]

Heres the same error!
In the story select menu i dont see any of the pictures, just the "warping" background.
In the game theres a transparent square around every sprite (player, enemy, corpses...).
I also tried to use different graphic options, but its still the same.
(CRT Filter, LightEngine, Fullscreen...)
My Hardware:
AMD Ryzen 9 5950X 16 Core
32 GB of RAM
AMD Radeon RX 6600 XT
Windows 11 Home 64Bit

EDIT 19.07.2023:
Ive found out that this error disappears when you are in the upper left corner of the map.
The fog also disappears then. Maybe it has something to do with the fog?

Screenshot:
https://steamcommunity.com/sharedfiles/filedetails/?id=3005794077

[SalamiAttack]

Originally posted by UnicoNoco:

Heres the same error!
In the story select menu i dont see any of the pictures, just the "warping" background.
In the game theres a transparent square around every sprite (player, enemy, corpses...).
I also tried to use different graphic options, but its still the same.
(CRT Filter, LightEngine, Fullscreen...)
My Hardware:
AMD Ryzen 9 5950X 16 Core
32 GB of RAM
AMD Radeon RX 6600 XT
Windows 11 Home 64Bit

EDIT 19.07.2023:
Ive found out that this error disappears when you are in the upper left corner of the map.
The fog also disappears then. Maybe it has something to do with the fog?

Screenshot:
https://steamcommunity.com/sharedfiles/filedetails/?id=3005794077

Thank you for this description and bug marker along with your setup. We are still investigating additional fixes for the build and will look to get this going as well.

For Ryzen Users re recommend the new Adrenalin set of Drivers for this game, they seem to fix a majority of graphical issues with the new Update to 23.7.1

[zockeromi70]

Oh, could be a Ryzen problem then as i have an intel chipset and didn't see that before. Hope it can be fixed

[UnicoNoco]

Originally posted by SalamiAttack:

Originally posted by UnicoNoco:

Heres the same error!
In the story select menu i dont see any of the pictures, just the "warping" background.
In the game theres a transparent square around every sprite (player, enemy, corpses...).
I also tried to use different graphic options, but its still the same.
(CRT Filter, LightEngine, Fullscreen...)
My Hardware:
AMD Ryzen 9 5950X 16 Core
32 GB of RAM
AMD Radeon RX 6600 XT
Windows 11 Home 64Bit

EDIT 19.07.2023:
Ive found out that this error disappears when you are in the upper left corner of the map.
The fog also disappears then. Maybe it has something to do with the fog?

Screenshot:
https://steamcommunity.com/sharedfiles/filedetails/?id=3005794077

Thank you for this description and bug marker along with your setup. We are still investigating additional fixes for the build and will look to get this going as well.

For Ryzen Users re recommend the new Adrenalin set of Drivers for this game, they seem to fix a majority of graphical issues with the new Update to 23.7.1

Iam using this version of drivers but the issue is still there.

[zockeromi70]

i really hope this can be fixed soon, would be sad if people just can't play the game

[SalamiAttack]

Originally posted by UnicoNoco:

Originally posted by SalamiAttack:

Thank you for this description and bug marker along with your setup. We are still investigating additional fixes for the build and will look to get this going as well.

For Ryzen Users re recommend the new Adrenalin set of Drivers for this game, they seem to fix a majority of graphical issues with the new Update to 23.7.1

Iam using this version of drivers but the issue is still there.

We are looking into optimization of the game for instances such as these, but as we all know PC specs are very hit & miss for certain products.

Would you have another setup that can be tested against for comparison? This might also be a light engine item, so if you can go into settings and turn light engine ON or OFF, to toggle, that might adjust the issue. For now we would need a bit more info in order to try to fix

[UnicoNoco]

Originally posted by SalamiAttack:

Originally posted by UnicoNoco:

Iam using this version of drivers but the issue is still there.

We are looking into optimization of the game for instances such as these, but as we all know PC specs are very hit & miss for certain products.

Would you have another setup that can be tested against for comparison? This might also be a light engine item, so if you can go into settings and turn light engine ON or OFF, to toggle, that might adjust the issue. For now we would need a bit more info in order to try to fix

The LightEngine changes nothing. I also tried different options (FullScreen on/off, LightEngine on/off, CRT on/off, different combinations of these options...) but the issue is still there.

As i said before !!! the bug dissapears when i move in the first level in the upper left corner of the map. Something is changing there... !!! <-- Maybe this can help?

The debug.txt file in the game folder contains the following text:
[0719/063702.442:ERROR:settings.cc(410)] Settings version is not 1
[0719/183352.110:ERROR:settings.cc(410)] Settings version is not 1
[0720/172341.006:ERROR:settings.cc(410)] Settings version is not 1

(Maybe the debug info is from my attempts trying out some solutions. Different DLL versions, compatibility mode and more. But nothing helped yet)

[FaustBot]

If it's any help, I have another bug report in for extreme load times in Unexplored 2. Myself and the other reporters all have same generation AMD CPU and GPUs, which looks like the case here, too.

They're two wildly different bugs, but it could be from a common source.

[UnicoNoco]

A few months later and still no update?

[zockeromi70]

good question - any news?

[SalamiAttack]

Originally posted by UnicoNoco:

A few months later and still no update?

We are still being told by AMD that all Ryzen Users are recommend the new Adrenalin set of Drivers for this game, they seem to fix a majority of graphical issues with the new Update to 23.7.1 or beyond.

We are gearing up to do an update on Construct side to see if that remedies items and the game has been released in China and those players in the Sinosphere have not been seeing anything like this bug.

We will continue to be on the lookout and see if the Construct update can assist with our next v1.3 push in the coming weeks ahead.