PAYDAY 2 keeps crashing mid game!

[Daniel Vargas]

Since I bought the game, the game crashes randomly without showing any error, any suggestion or solution?

i dont use mods, and also had tried to change the screen resolution and graphic settings without success

crash log:

Application has crashed: access violation

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Callstack:

nvd3dum (???) ???
d3d9 (???) ???
d3d9 (???) ???
d3d9 (???) ???
payday2_win32_release (???) ???
payday2_win32_release (???) ???
payday2_win32_release (???) ???
payday2_win32_release (???) ???
payday2_win32_release (???) zip_get_name
??? (???) ???
??? (???) ???
??? (???) ???


-------------------------------

Current thread: Renderer

-------------------------------

System information:
Application version : 1.92.626
CPU : Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz (1 core); SSE; SSE2; SSE3; SSSE3; SSE4.1; SSE4.2
DirectX : 12.0
GPU : NVIDIA GeForce 940MX / nvd3dum.dll[21.21.13.7654]
Language : spanish
Memory : 8060MB 228KB
OS : 6.1.7600 () 0x300-0x1 (64 bits)
Physics : threaded
Renderer : DX9 threaded
Sound : Realtek Semiconductor Corp. (Altavoces (Realtek High Definition Audio))

[Curious Fox]

To be frank 'access violation' crashes can't be solved by anything. It's literally a crash log saying 'Hey, your game crashed we can't tell you the reason'. So there is nothing to work with.

Maybe checking if your graphic drivers are up to date. Or validating the game files. Or doing a fresh installation could possibly help.

[NewPJzuza]

Hi. You can try some methods
1. Deleting D3DX9_40.dll from your PAYDAY 2 folder and then, re-verify your game again. Here is how you can delete the D3DX9_40 file

How to find D3DX9_40 file step-by-step

1. Double click your steam client program to open it
   
2. On the top left. Click at "Library"
   
3. Find the game Payday 2. When you have found it. Right click on the game and chose "Properties"
   
4. Go to "Local Files", then click "Browse Local Files"
   
5. You should see that D3DX9_40 file. Delete it and verify your game.

2. Delete your renderer_settings file

Let me know if those methods can fix your issue or not.

[Daniel Vargas]

After doing what you two Curious Fox and NewPJzuzatold told me, I think I could solve my issue , I played all morning and the game never crashed, hope it keeps like that. Thanks again for helping me!

[NewPJzuza]

Originally posted by terminator 4624:

After doing what you two Curious Fox and NewPJzuzatold told me, I think I could solve my issue , I played all morning and the game never crashed, hope it keeps like that. Thanks again for helping me!

I'm glad that your issue has been solved. And since it has been resolved, may I lock this thread?

[Daniel Vargas]

sure, you can

[NewPJzuza]

Thank you and feel free to open a new thread if you have any issues with this game.